Decision Support Systems

Article	Citations
Digital Twin: Generalization, characterization and implementation	300
Bankruptcy prediction for SMEs using transactional data and two-stage multiobjective feature selection	233
Employees recruitment: A prescriptive analytics approach via machine learning and mathematical programming	115
Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming	95
Deep learning for detecting financial statement fraud	90
A note on big data analytics capability development in supply chain	84
Transparency and accountability in AI decision support: Explaining and visualizing convolutional neural networks for text information	76
An empirical investigation of online review helpfulness: A big data perspective	76
Three-stage reject inference learning framework for credit scoring using unsupervised transfer learning and three-way decision theory	75
How do agribusinesses thrive through complexity? The pivotal role of e-commerce capability and business agility	72
Automated discovery of business process simulation models from event logs	70
Predicting student dropout in subscription-based online learning environments: The beneficial impact of the logit leaf model	63
Data engineering for fraud detection	62
Effectiveness of privacy assurance mechanisms in users' privacy protection on social networking sites from the perspective of protection motivation theory	60
An integrated decision analysis methodology based on IF-DEMATEL and IF-ELECTRE for personnel selection	58
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	55
From conflicts and confusion to doubts: Examining review inconsistency for fake review detection	55
Social media-driven customer engagement and movie performance: Theory and empirical evidence	54
A group decision-making approach for exploring trends in the development of the healthcare industry in Taiwan	53
Uplift Modeling for preventing student dropout in higher education	52
Mental models and expectation violations in conversational AI interactions	52
S-commerce: Influence of Facebook likes on purchases and recommendations on a linked e-commerce site	52
On the platform but will they buy? Predicting customers' purchase behavior using deep learning	52
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	50
Analytics with digital-twinning: A decision support system for maintaining a resilient port	50

Reconciling business intelligence, analytics and decision support systems: More data, deeper insight	47
LINDA-BN: An interpretable probabilistic approach for demystifying black-box predictive models	45
A decision support framework for home health care transportation with simultaneous multi-vehicle routing and staff scheduling synchronization	44
A new approximate belief rule base expert system for complex system modelling	44
Improving fake news detection with domain-adversarial and graph-attention neural network	42
What are customers commenting on, and how is their satisfaction affected? Examining online reviews in the on-demand food service context	41
Examining the role of emotion in online consumer reviews of various attributes in the surprise box shopping model	41
Emphasizing the entrepreneur or the idea? The impact of text content emphasis on investment decisions in crowdfunding	41
Combining review-based collaborative filtering and matrix factorization: A solution to rating's sparsity problem	40
Simpler is better: Lifting interpretability-performance trade-off via automated feature engineering	40
Bitcoin price forecasting: A perspective of underlying blockchain transactions	39
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness	39
Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study	38
A dynamic simulation approach to support the evaluation of cyber risks and security investments in SMEs	38
Effects of the most useful offline-online and online-offline channel integration services for consumers	38
Understanding consumer engagement in social media: The role of product lifecycle	37
Forecasting demand profiles of new products	37
Automated dynamic approach for detecting ransomware using finite-state machine	36
How learning effects influence knowledge contribution in online Q&A community? A social cognitive perspective	36
CATCHM: A novel network-based credit card fraud detection method using node representation learning	36
Perceived usefulness: A silver bullet to assure user data availability for online recommendation systems	36
Impact of information timeliness and richness on public engagement on social media during COVID-19 pandemic: An empirical investigation based on NLP and machine learning	35
More than a feeling: Investigating the contagious effect of facial emotional expressions on investment decisions in reward-based crowdfunding	35
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy	35
Examining the determinants of the count of customer reviews in peer-to-peer home-sharing platforms using clustering and count regression techniques	35
A novel decision support system for optimizing aircraft maintenance check schedule and task allocation	34
Evaluating the credit risk of SMEs using legal judgments	34
Deterioration control decision support for perishable inventory management	33
Antisocial online behavior detection using deep learning	33
A multivariate approach for multi-step demand forecasting in assembly industries: Empirical evidence from an automotive supply chain	33
The effect of interactive analytical dashboard features on situation awareness and task performance	32
Recognition of human activities for wellness management using a smartphone and a smartwatch: A boosting approach	32
Customer models for artificial intelligence-based decision support in fashion online retail supply chains	32
Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com	32
Exploring the effects of psychological ownership, gaming motivations, and primary/secondary control on online game addiction	31
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	31
The impact of hierarchical privilege levels and non-hierarchical incentives on continued contribution in online Q&A communities: A motivational model of gamification goals	31
A dynamic shipment matching problem in hinterland synchromodal transportation	30
Bringing transparency and trustworthiness to loot boxes with blockchain and smart contracts	30
Financial distress prediction using integrated Z-score and multilayer perceptron neural networks	30
From predictive to prescriptive analytics: A data-driven multi-item newsvendor model	29
Interpretable data science for decision making	29
Geo-semantic-parsing: AI-powered geoparsing by traversing semantic knowledge graphs	29
A text-mining based cyber-risk assessment and mitigation framework for critical analysis of online hacker forums	29
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	28
Towards risk-aware artificial intelligence and machine learning systems: An overview	27
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	27
Demystifying analytical information processing capability: The case of cybersecurity incident response	27
A generic framework for sentiment analysis: Leveraging opinion-bearing data to inform decision making	26
Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event prediction with deep learning	26

Bayesian Stackelberg games for cyber-security decision support	26
Is user-generated content always helpful? The effects of online forum browsing on consumers' travel purchase decisions	26
Disconfirmation effect on online review credibility: An experimental analysis	26
IT-business alignment, big data analytics capability, and strategic decision-making: Moderating roles of event criticality and disruption of COVID-19	26
Missing care: A framework to address the issue of frequent missing values;The case of a clinical decision support system for Parkinson's disease	26
Analytics capabilities and organizational competitiveness: Unveiling the impact of management control systems and environmental uncertainty	25
Exploring recommendations for circular supply chain management through interactive visualisation	25
Evaluation of metaverse integration alternatives of sharing economy in transportation using fuzzy Schweizer-Sklar based ordinal priority approach	25
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	25
A personalized paper recommendation method considering diverse user preferences	25
Improving healthcare access management by predicting patient no-show behaviour	24
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	24
Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling	24
IoT-based location and quality decision-making in emerging shared parking facilities with competition	24
Sourcing product innovation intelligence from online reviews	24
Establishing a frame of reference for measuring disaster resilience	24
Mining product competitiveness by fusing multisource online information	24
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	23
A novel probabilistic graphic model to detect product defects from social media data	23
S2SAN: A sentence-to-sentence attention network for sentiment analysis of online reviews	23
Impact of online gamers' conscientiousness on team function engagement and loyalty	22
Making green power purchase agreements more predictable and reliable for companies	22
Impact of IT governance process capability on business performance: Theory and empirical evidence	22
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	21
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	21
Dynamic self-organizing feature map-based models applied to bankruptcy prediction	21
A simulation-based risk interdependency network model for project risk assessment	21
Recommendation systems and convergence of online reviews: The type of product network matters!	21
Can digital consumption boost physical consumption? The effect of online music streaming on record sales	20
A prescriptive analytics framework for efficient E-commerce order delivery	20
Walking on air or hopping mad? Understanding the impact of emotions, sentiments and reactions on ratings in online customer reviews of mobile apps	20
An ensemble model for link prediction based on graph embedding	19
How to improve user engagement and retention in mobile payment: A gamification affordance perspective	19
Neighbor-aware review helpfulness prediction	19
Impact of different platform promotions on online sales and conversion rate: The role of business model and product line length	19
Measuring project resilience – Learning from the past to enhance decision making in the face of disruption	19
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	19
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	19
The value of firm engagement: How do ratings benefit from managerial responses?	19
Measuring the sustainability and resilience of blood supply chains	19
Incorporating FAT and privacy aware AI modeling approaches into business decision making frameworks	19
Link prediction in heterogeneous information networks: An improved deep graph convolution approach	18
A competing risks model based on latent Dirichlet Allocation for predicting churn reasons	18
Platform entry and homing as competitive strategies under cross-sided network effects	18
Understanding the impacts of user- and marketer- generated content on free digital content consumption	18
Do President Trump's tweets affect financial markets?	18
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction	18
A two-stage machine learning framework to predict heart transplantation survival probabilities over time with a monotonic probability constraint	18
Critical risk considerations in auto-ID security: Barcode vs. RFID	17
Music intelligence: Granular data and prediction of top ten hit songs	17
Developing a decision support system to detect material weaknesses in internal control	17
Coordinated inauthentic behavior and information spreading on Twitter	17
Encoding resource experience for predictive process monitoring	17
Data-driven decision-making in credit risk management: The information value of analyst reports	17
An explanatory machine learning framework for studying pandemics: The case of COVID-19 emergency department readmissions	17
Spreading the information in complex networks: Identifying a set of top-N influential nodes using network structure	17
Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo	17
Crafting performance-based cryptocurrency mining strategies using a hybrid analytics approach	17
Effect of sponsorship disclosure on online consumer responses to positive reviews: The moderating role of emotional intensity and tie strength	16
Multi-modal emotion expression and online charity crowdfunding success	16
The effects of bidder factors on online bidding strategies: A motivation-opportunity-ability (MOA) model	16
Understanding the interplay between online reviews and growth of independent and branded hotels	16
Box office sales and social media: A cross-platform comparison of predictive ability and mechanisms	16
A critical assessment of consumer reviews: A hybrid NLP-based methodology	16
Which feedback matters? The role of expressions and valence in continuous high-quality knowledge contribution in the online Q&A community	15
Applied machine learning for a zero defect tolerance system in the automated assembly of pharmaceutical devices	15
Enhancing brand love, customer engagement, brand experience, and repurchase intention: Focusing on the role of gamification in mobile apps	15
Power of information transparency: How online reviews change the effect of agglomeration density on firm revenue	15
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	15
For whom does a game update? Players' status-contingent gameplay on online games before and after an update	15
Redefining profit metrics for boosting student retention in higher education	15
A cross-domain recommender system through information transfer for medical diagnosis	14
Choice of pricing and marketing strategies in reward-based crowdfunding campaigns	14
Applying data driven decision making to rank vocational and educational training programs with TOPSIS	14
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	14
The effects of consumer animosity on demand for sharing-based accommodations: Evidence from Airbnb	14
Aligning the interests of newsvendors and forecasters through blockchain-based smart contracts and proper scoring rules	14
Authority and consensus in group decision making with fallible individuals	14
Minimizing the data quality problem of information systems: A process-based method	14
Real-time temperature prediction in a cold supply chain based on Newton's law of cooling	13

Predicting employee absenteeism for cost effective interventions	13
The role you play, the life you have: Donor retention in online charitable crowdfunding platform	13
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	13
How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigation	13
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	13
Would you please like my tweet?! An artificially intelligent, generative probabilistic, and econometric based system design for popularity-driven tweet content generation	13
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints	12
Collaborative group embedding and decision aggregation based on attentive influence of individual members: A group recommendation perspective	12
Disclosure decisions and the moderating effects of privacy feedback and choice	12
A collaborative decision support system for multi-criteria automatic clustering	12
A decision support framework to incorporate textual data for early student dropout prediction in higher education	12
Power structure builds gamer loyalty	12
Time-varying effects of search engine advertising on sales–An empirical investigation in E-commerce	12
DMN4DQ: When data quality meets DMN	12
Fast and frugal heuristics for portfolio decisions with positive project interactions	12
FinPathlight: Framework for an multiagent recommender system designed to increase consumer financial capability	12
Predicting donation behavior: Acquisition modeling in the nonprofit sector using Facebook data	12
A deep recurrent neural network approach to learn sequence similarities for user-identification	12
A technique for determining relevance scores of process activities using graph-based neural networks	12
Partial order resolution of event logs for process conformance checking	11
OrdinoR: A framework for discovering, evaluating, and analyzing organizational models using event logs	11
A strategic decision-making architecture toward hybrid teams for dynamic competitive problems	11
An exploration of the relation between the visual attributes of thumbnails and the view-through of videos: The case of branded video content	11
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor	11
Cultural differences in the perception of credible online reviews – The influence of presentation format	11
Broad or exact? Search Ad matching decisions with keyword specificity and position	11
An assisted approach to business process redesign	11
Proper and improper uses of MCDA methods in energy systems analysis	11
Regression imputation optimizing sample size and emulation: Demonstrations and comparisons to prominent methods	11
Prediction of initial coin offering success based on team knowledge and expert evaluation	11
Telecom traffic pumping analytics via explainable data science	11
Model identification for ARMA time series through convolutional neural networks	11
A machine learning investigation of factors that contribute to predicting cognitive performance: Difficulty level, reaction time and eye-movements	11
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	11
Advancing our understanding and assessment of cognitive effort in the cognitive fit theory and data visualization context: Eye tracking-based approach	10
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	10
An interactive decision support system for real-time ambulance relocation with priority guidelines	10
Illuminating and bridging the vortex between tacit and explicit knowledge: Counterbalancing information asymmetry in high-value low-frequency transactions	10
Drivers of and barriers to decision support technology use by financial report auditors	10
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	10
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	10
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	10
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	10
Clinical decision support system and hospital readmission reduction: Evidence from U.S. panel data	10
Incorrect data in the widely used Inside Airbnb dataset	10
Efficient fraud detection using deep boosting decision trees	10
An improvement in the quality of expert finding in community question answering networks	10
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	10
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations	10
On selecting a probabilistic classifier for appointment no-show prediction	9
Aggregating user preferences in group recommender systems: A crowdsourcing approach	9
Leveraging online review platforms to support public policy: Predicting restaurant health violations based on online reviews	9
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	9
A decision support framework and prototype for aircraft dispatch assessment	9
Stopping information search: An fMRI investigation	9
The dynamic customer engagement behaviors in the customer satisfaction survey	9
Data misrepresentation detection for insurance underwriting fraud prevention	9
Identifying comparable entities with indirectly associative relations and word embeddings from web search logs	9
A privacy-preserving decentralized credit scoring method based on multi-party information	9
The ambiguous proposal evaluation problem	9
Capital shortfall: A multicriteria decision support system for the identification of weak banks	9
A social mechanism for task-oriented crowdsourcing recommendations	8
Online promotion effects under time limitation - A study of survey and physiological signals	8
Closed-form evaluations and open-ended comment options: How do they affect customer online review behavior and reflect satisfaction with hotels?	8
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	8
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	8
Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context	8
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	8
Assuring quality and waiting time in real-time spatial crowdsourcing	8
Knowledge contributions in design science research: Paths of knowledge types	8
Influencing crowding at locations with decision support systems: The role of information timeliness and location recommendations	8
Automated mortgage origination delay detection from textual conversations	8
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	8
Top management team social interaction and conservative reporting decision: A language style matching approach	8
Understanding user misrepresentation behavior on social apps: The perspective of privacy calculus theory	8
Impact of online physician service quality on patients' adoption behavior across different stages: An elaboration likelihood perspective	8
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	8
TEA-IS: A hybrid DEA-TOPSIS approach for assessing performance and synergy in Chinese health care	8
Social influence-based contrast language analysis framework for clinical decision support systems	8
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	8
Effect of data privacy and security investment on the value of big data firms	8
Contextual drivers of employees' phishing susceptibility: Insights from a field study	7
The optimal asset trading settlement based on Proof-of-Stake blockchains	7
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	7
Clustering temporal disease networks to assist clinical decision support systems in visual analytics of comorbidity progression	7
Uplift modeling with value-driven evaluation metrics	7
A mixed heterogeneous factorization model for non-overlapping cross-domain recommendation	7
How do you say it matters? A multimodal analytics framework for product return prediction in live streaming e-commerce	7
A decision analytic approach for social distancing policies during early stages of COVID-19 pandemic	7
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	7
Facilitating Complex Product Choices on E-commerce Sites: An Unconscious Thought and Circadian Preference Perspective	7
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	7
Bayesian non-parametric method for decision support: Forecasting online product sales	7
PNRank: Unsupervised ranking of person name entities from noisy OCR text	7
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	7