Decision Support Systems

Article	Citations
Investigating the beneficial impact of segmentation-based modelling for credit scoring	502
A collaborative decision support system for multi-criteria automatic clustering	100
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	94
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	83
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	83
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	73
Session stitching using sequence fingerprinting for web page visits	71
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	65
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	64
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	63
Pay-for-performance schemes and hospital HIT adoption	61
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	61
A technique for determining relevance scores of process activities using graph-based neural networks	61
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	60
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	59
A decision support system using signals from social media and news to predict cryptocurrency prices	58
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	58
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	58
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	57
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	57
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	56
CATCHM: A novel network-based credit card fraud detection method using node representation learning	55
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	54
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	52
PNRank: Unsupervised ranking of person name entities from noisy OCR text	51

Editorial Board	50
Editorial Board	50
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	48
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	45
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	45
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	44
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	44
IT impact on open innovation performance: Insights from a large-scale empirical investigation	43
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	42
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	42
Is decentralization sustainable in the bitcoin system?	42
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	42
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	41
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	41
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	40
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	40
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	40
Complex business ecosystem intelligence using AI-powered visual analytics	40
Effect of data privacy and security investment on the value of big data firms	39
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	39
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	38
Multi-criteria evaluation of health news stories	37
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	36
Developers' decision to navigate resource adversity in crowdfunded digital development projects	36
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	35
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	34
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	34
Towards risk-aware artificial intelligence and machine learning systems: An overview	34
IFC/Editorial Board	33
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	33
IFC/Editorial Board	32
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	32
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer	32
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	32
IFC/Editorial Board	32
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	31
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	31
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	31
Competency or investment? The impact of NFT design features on product performance	31
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	30
A strategic decision-making architecture toward hybrid teams for dynamic competitive problems	30
Developing a decision support system to detect material weaknesses in internal control	30
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	30
Responsible machine learning for United States Air Force pilot candidate selection	29
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	29
Autoencoders for strategic decision support	29
An interactive decision support system for real-time ambulance relocation with priority guidelines	29
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	28
When machines trade on corporate disclosures: Using text analytics for investment strategies	28
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	28

Selling myself: Anthropomorphic products in electronic commerce	28
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	27
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	26
IFC/Editorial Board	26
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	26
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	25
Effective presentation of ontological overlap of multiple conceptual models	25
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	25
The different effects of hardware and software on production interdependence in manufacturing	25
Digital Twin: Generalization, characterization and implementation	24
Social influence-based contrast language analysis framework for clinical decision support systems	24
IFC/Editorial Board	24
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	24
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	24
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	24
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	24
Crowdsourced firm ratings and total factor productivity: An empirical examination	23
Impact of ridesharing platforms on hospitals' emergency department admissions	23
Digitalization of the natural sciences: Design science research and computational science	23
Predicting digital product performance with team composition features derived from a graph network	22
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	21
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	21
HEX: Human-in-the-loop explainability via deep reinforcement learning	21
Data-driven decision-making in credit risk management: The information value of analyst reports	21
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	21
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	20
Data misrepresentation detection for insurance underwriting fraud prevention	20
A decision support framework to incorporate textual data for early student dropout prediction in higher education	20
Exploring the effects of psychological ownership, gaming motivations, and primary/secondary control on online game addiction	20
Explaining the model and feature dependencies by decomposition of the Shapley value	20
Uplift modeling and its implications for appointment date prediction in attended home delivery	20
Data analytics and decision-making systems: Implications of the global outbreaks	20
Optimal dynamic advertising policy considering consumer ad fatigue	19
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	19
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations	19
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	19
Facial expression-enhanced recommendation for virtual fitting rooms	19
IFC/Editorial Board	19
Assuring quality and waiting time in real-time spatial crowdsourcing	19
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	19
The role of ethical climates in employee information security policy violations	19
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	19
Improving debt collection via contact center information: A predictive analytics framework	19
A critical assessment of consumer reviews: A hybrid NLP-based methodology	19
The double-edged sword of delivery guarantee in E-commerce	18
IFC/Editorial Board	18
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	18
An explanation framework and method for AI-based text emotion analysis and visualisation	18
Tell me a story! Narrative-driven XAI with Large Language Models	18
Music intelligence: Granular data and prediction of top ten hit songs	18
Encoding resource experience for predictive process monitoring	18
A new approximate belief rule base expert system for complex system modelling	18
Editorial Board	18
IFC/Editorial Board	18
The strength of weak ties and fake news believability	17
Disclosure decisions and the moderating effects of privacy feedback and choice	17
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	17
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	17
Flowing together or alone: Impact of collaboration in the metaverse	17
Authority and consensus in group decision making with fallible individuals	17
Developing a goal-driven data integration framework for effective data analytics	16
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	16
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	16
The information content of financial statement fraud risk: An ensemble learning approach	16
Editorial Board	16
Dynamic self-organizing feature map-based models applied to bankruptcy prediction	16
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	15
Investigating patients' adoption of online medical advice	15
A method for the competitiveness estimation of the incremental new product through user-generated content	15
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	15
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	15
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	14
AI-based industrial full-service offerings: A model for payment structure selection considering predictive power	14
Quantifying disease-interactions through co-occurrence matrices to predict early onset colorectal cancer	14
How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots – Introducing SUCCAST through a mixed methods study	14
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	14
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	14
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	14
Editorial Board	14
To port or not to port? Availability of exclusivity in the digital service market	13

Team formation in large organizations: A deep reinforcement learning approach	13
Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring	13
What ails physician review websites? A study of information needs of patients	13
Weighted doubly robust learning: An uplift modeling technique for estimating mixed treatments' effect	13
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	13
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	13
A mixed heterogeneous factorization model for non-overlapping cross-domain recommendation	13
Brick-and-mortar retailer’s competitive strategy with consumer information under showrooming	13
A decision support framework for integrated lane identification and long-term backhaul collaboration using spatial analytics and optimization	13
Social capital, phone call activities and borrower default in mobile micro-lending	13
The effect of different types of comparative reviews on product sales	13
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	13
Search & Verify: Misinformation and source evaluations in Internet search results	13
Multimodal review helpfulness prediction with a multi-level cognitive reasoning mechanism: A theory-driven graph learning model	12
IFC/Editorial Board	12
Understanding active participation of online dating services: A mixed methods study	12
Get your report a thumb-up: An empirical investigation on crowd testing	12
Navigating autonomy and control in human-AI delegation: User responses to technology- versus user-invoked task allocation	12
Reassessing taxonomy-based data clustering: Unveiling insights and guidelines for application	12
Bridging realities into organizations through innovation and productivity: Exploring the intersection of artificial intelligence, internet of things, and big data analytics in the metaverse environmen	11
On the platform but will they buy? Predicting customers' purchase behavior using deep learning	11
The evolution of organizations and stakeholders for metaverse ecosystems: Editorial for the special issue on metaverse part 1	11
First-party content and market concentration on a B2B E-commerce platform – Theory and empirical evidence	11
Time-preference-based on-spot bundled cloud-service provisioning	11
Improved healthcare disaster decision-making utilizing information extraction from complementary social media data during the COVID-19 pandemic	11
Aggregating user preferences in group recommender systems: A crowdsourcing approach	11
Cyber threat detection: Unsupervised hunting of anomalous commands (UHAC)	11
IFC/Editorial Board	11
Balancing the costs and benefits of resilience-based decision making	11
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	11
Enhancing healthcare decision support through explainable AI models for risk prediction	11
Detecting fake reviewers from the social context with a graph neural network method	11
Generalized visible curvature: An indicator for bubble identification and price trend prediction in cryptocurrencies	11
A social selection mechanism for sports betting market	11
Integrating direct and indirect views for group recommendation: An inter- and intra-view contrastive learning method	10
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	10
Prediction of initial coin offering success based on team knowledge and expert evaluation	10
New algorithms for automatic modelling and forecasting of decision support systems	10
Visual analytics of set data for knowledge discovery and member selection support	10
Multiplex social influence in a freemium context: Evidence from online social games	10
Sourcing product innovation intelligence from online reviews	10
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	10
How customized managerial responses influence subsequent consumer ratings: The language style matching perspective	10
Interpretable cost-sensitive regression through one-step boosting	10
Security defense against long-term and stealthy cyberattacks	10
Simplicity in joy and detail in anger: Intertwining effect of cognitive and affective review disposition on review helpfulness	10
A novel decision support system for optimizing aircraft maintenance check schedule and task allocation	10
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	10
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	9
Avatars and organizational knowledge sharing	9
Towards fair decision: A novel representation method for debiasing pre-trained models	9
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	9
IFC/Editorial Board	9
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	9
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	9
Capital shortfall: A multicriteria decision support system for the identification of weak banks	9
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	9
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	9
Measuring employer attractiveness in diverse talent markets	9
Editorial Board	9
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	9
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	9
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	9
IFC/Editorial Board	9
Incentive hierarchies intensify competition for attention: A study of online reviews	9
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	8
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	8
Tun-OCM: A model-driven approach to support database tuning decision making	8
Effort as investment in healthcare dialogue-based agents: On the role of means-goal configurations	8
Applied machine learning for a zero defect tolerance system in the automated assembly of pharmaceutical devices	8
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	8
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	8
Metaverse advertising and promotional effectiveness: The route from immersion to joy	8
IFC/Editorial Board	8
Improving answer quality using image-text coherence on social Q&A sites	8
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design	8
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	8
Reconciling business intelligence, analytics and decision support systems: More data, deeper insight	8
How does escapism foster game experience and game use?	8
Bayesian non-parametric method for decision support: Forecasting online product sales	8
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	8
How do individuals decide which modeling scripts to use during systems analysis and design?	7
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	7
Power structure builds gamer loyalty	7
Measuring service quality based on customer emotion: An explainable AI approach	7
Do President Trump's tweets affect financial markets?	7
Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com	7
Social media-driven customer engagement and movie performance: Theory and empirical evidence	7
An assisted approach to business process redesign	7
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints	7
Proper and improper uses of MCDA methods in energy systems analysis	7
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	7
Making green power purchase agreements more predictable and reliable for companies	7
A competing risks model based on latent Dirichlet Allocation for predicting churn reasons	7
Decomposing the hazard function into interpretable readmission risk components	7