Decision Support Systems

Article	Citations
Investigating the beneficial impact of segmentation-based modelling for credit scoring	104
Pay-for-performance schemes and hospital HIT adoption	91
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	82
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	79
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease	79
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	77
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	76
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	75
A collaborative decision support system for multi-criteria automatic clustering	74
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	72
Stock habitats and information flow: How do different co-attention behaviors in online communities shape market reactions?	71
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	69
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	68
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	68
Editorial Board	65
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	63
PNRank: Unsupervised ranking of person name entities from noisy OCR text	59
Editorial Board	57
Enhancing cybersecurity risk assessment using temporal knowledge graph-based explainable decision support system	56
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	54
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	53
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	52
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	52
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	52
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	49

Uncertainty-aware augmented generation (UAG): A novel deep learning method for enriching in-conversation user intent toward improved LLM generation	49
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	47
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	46
A decision support system using signals from social media and news to predict cryptocurrency prices	46
High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots	45
CATCHM: A novel network-based credit card fraud detection method using node representation learning	45
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	44
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	43
Developers' decision to navigate resource adversity in crowdfunded digital development projects	43
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	43
Multi-criteria evaluation of health news stories	42
Is decentralization sustainable in the bitcoin system?	42
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	42
Towards risk-aware artificial intelligence and machine learning systems: An overview	41
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	41
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	41
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	41
Complex business ecosystem intelligence using AI-powered visual analytics	40
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	39
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	38
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	38
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	38
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	38
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	38
IT impact on open innovation performance: Insights from a large-scale empirical investigation	37
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	36
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	34
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	34
IFC/Editorial Board	33
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer	33
Dynamic model selection in enterprise forecasting systems using sequence modeling	33
IFC/Editorial Board	32
IFC/Editorial Board	32
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	31
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	31
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	30
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	30
Developing a decision support system to detect material weaknesses in internal control	30
Selling myself: Anthropomorphic products in electronic commerce	30
All risks ain't the same – A risk facets perspective on AI-based decision support systems	30
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	30
When machines trade on corporate disclosures: Using text analytics for investment strategies	29
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	29
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	29
An interactive decision support system for real-time ambulance relocation with priority guidelines	29
A field study on the impact of the counter ad-blocking wall strategy on user engagement	29
Competency or investment? The impact of NFT design features on product performance	28
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	28
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	28
Digital charisma or human appeal: A comparative study on how streamers' multidimensional signals affect viewers' impulsive purchases in live commerce	27

Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	27
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	27
Responsible machine learning for United States Air Force pilot candidate selection	27
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	27
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	27
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	27
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	27
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	26
Prompting large language models based on semantic schema for text-to-Cypher transformation towards domain Q&A	26
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	26
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	26
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores	26
Effective presentation of ontological overlap of multiple conceptual models	26
Social influence-based contrast language analysis framework for clinical decision support systems	26
From fake to AI-generated: Leveraging information manipulation theory and explainable AI for robust detection of manipulated reviews	26
IFC/Editorial Board	25
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	25
Predicting digital product performance with team composition features derived from a graph network	25
Digitalization of the natural sciences: Design science research and computational science	25
A decision support framework to incorporate textual data for early student dropout prediction in higher education	24
Crowdsourced firm ratings and total factor productivity: An empirical examination	24
HEX: Human-in-the-loop explainability via deep reinforcement learning	24
Data disclosure strategy: Navigating the balance between privacy and profit in a dynamic system	24
Uplift modeling and its implications for appointment date prediction in attended home delivery	24
Impact of ridesharing platforms on hospitals' emergency department admissions	23
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	23
Data-driven decision-making in credit risk management: The information value of analyst reports	23
Explaining the model and feature dependencies by decomposition of the Shapley value	23
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	23
Online–offline combined adaptive hotel recommendation system considering attribute importance and group consensus	23
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	22
Data analytics and decision-making systems: Implications of the global outbreaks	22
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”	22
The role of ethical climates in employee information security policy violations	22
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	22
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations	22
The double-edged sword of delivery guarantee in E-commerce	22
Optimal dynamic advertising policy considering consumer ad fatigue	21
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	21
A critical assessment of consumer reviews: A hybrid NLP-based methodology	21
Improving debt collection via contact center information: A predictive analytics framework	21
Assuring quality and waiting time in real-time spatial crowdsourcing	21
Facial expression-enhanced recommendation for virtual fitting rooms	21
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	20
Data misrepresentation detection for insurance underwriting fraud prevention	20
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews	20
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	19
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	19
Editorial Board	19
Encoding resource experience for predictive process monitoring	19
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	19
IFC/Editorial Board	19
An explanation framework and method for AI-based text emotion analysis and visualisation	19
Editorial Board	18
Gamified giving: Contingent effects of leaderboard rankings on donation behavior in online medical crowdfunding	18
Disclosure decisions and the moderating effects of privacy feedback and choice	18
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	18
Authority and consensus in group decision making with fallible individuals	18
IFC/Editorial Board	18
Follow the vine to get the melon: A deep framework for blockchain phishing fraud detection	18
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	18
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	17
Tell me a story! Narrative-driven XAI with Large Language Models	17
Editorial Board	17
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	17
A method for the competitiveness estimation of the incremental new product through user-generated content	17
How does AI-assisted diagnosis decision support systems influence doctors' coping styles and work outcomes? Bright and dark sides of AI in the workplace	17
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	16
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	16
Flowing together or alone: Impact of collaboration in the metaverse	16
How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots – Introducing SUCCAST through a mixed methods study	16
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	16
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	16
The strength of weak ties and fake news believability	16
Investigating patients' adoption of online medical advice	16
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	16
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	16
AI-based industrial full-service offerings: A model for payment structure selection considering predictive power	16
Developing a goal-driven data integration framework for effective data analytics	16
The information content of financial statement fraud risk: An ensemble learning approach	16

Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring	15
A decision support framework for integrated lane identification and long-term backhaul collaboration using spatial analytics and optimization	15
Editorial Board	15
Editorial Board	15
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	15
The effect of different types of comparative reviews on product sales	14
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	14
Weighted doubly robust learning: An uplift modeling technique for estimating mixed treatments' effect	14
Quantifying disease-interactions through co-occurrence matrices to predict early onset colorectal cancer	14
Social capital, phone call activities and borrower default in mobile micro-lending	14
ESG-KIBERT: A new paradigm in ESG evaluation using NLP and industry-specific customization	14
Team formation in large organizations: A deep reinforcement learning approach	14
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	14
Search & Verify: Misinformation and source evaluations in Internet search results	14
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	14
Brick-and-mortar retailer’s competitive strategy with consumer information under showrooming	13
Navigating autonomy and control in human-AI delegation: User responses to technology- versus user-invoked task allocation	13
Improved healthcare disaster decision-making utilizing information extraction from complementary social media data during the COVID-19 pandemic	13
IFC/Editorial Board	13
Enhancing healthcare decision support through explainable AI models for risk prediction	13
A mixed heterogeneous factorization model for non-overlapping cross-domain recommendation	13
Detecting fake reviewers from the social context with a graph neural network method	13
Get your report a thumb-up: An empirical investigation on crowd testing	13
Reassessing taxonomy-based data clustering: Unveiling insights and guidelines for application	13
What ails physician review websites? A study of information needs of patients	13
A friend or a foe? The effect of generative artificial intelligence on creator contributions on original work sharing platforms	13
First-party content and market concentration on a B2B E-commerce platform – Theory and empirical evidence	13
Time-preference-based on-spot bundled cloud-service provisioning	13
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness	13
IFC/Editorial Board	13
A cross-platform rumor detection framework considering data privacy protection and different detection capabilities of online social platforms	13
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	13
Understanding active participation of online dating services: A mixed methods study	13
Bridging realities into organizations through innovation and productivity: Exploring the intersection of artificial intelligence, internet of things, and big data analytics in the metaverse environmen	13
The evolution of organizations and stakeholders for metaverse ecosystems: Editorial for the special issue on metaverse part 1	13
Aggregating user preferences in group recommender systems: A crowdsourcing approach	13
Multimodal review helpfulness prediction with a multi-level cognitive reasoning mechanism: A theory-driven graph learning model	13
Generalized visible curvature: An indicator for bubble identification and price trend prediction in cryptocurrencies	12
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	12
Sourcing product innovation intelligence from online reviews	12
Multiplex social influence in a freemium context: Evidence from online social games	12
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	12
Integrating direct and indirect views for group recommendation: An inter- and intra-view contrastive learning method	12
Cyber threat detection: Unsupervised hunting of anomalous commands (UHAC)	12
Unlocking big data success in the AI-driven era: Toward a unified theory for intelligent decision support	12
Multi-interest transfer using contrastive learning for cross-domain recommendation	12
Emotion vs. information: Understanding the effect of AI-powered call systems on potential customer decision from a field experiment	11
How customized managerial responses influence subsequent consumer ratings: The language style matching perspective	11
How manipulating information affects information diffusion during disasters: The effects of modifying falsehoods versus corrections	11
Security defense against long-term and stealthy cyberattacks	11
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	11
Balancing the costs and benefits of resilience-based decision making	11
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	11
Interpretable cost-sensitive regression through one-step boosting	11
Simplicity in joy and detail in anger: Intertwining effect of cognitive and affective review disposition on review helpfulness	11
A social selection mechanism for sports betting market	11
Visual analytics of set data for knowledge discovery and member selection support	11
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	10
Incentive hierarchies intensify competition for attention: A study of online reviews	10
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	10
Enhancing decision support for bystander interventions: The role of victim emotional disclosure and collective signals in social media incivility	10
Towards fair decision: A novel representation method for debiasing pre-trained models	10
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	10
Measuring employer attractiveness in diverse talent markets	10
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	10
Enhancing return forecasting using LSTM with agent-based synthetic data	10
IFC/Editorial Board	10
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	10
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	10
Editorial Board	10
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	10
Social media meets FinTech platforms: How do online emotions support credit risk decision-making?	10
Metaverse advertising and promotional effectiveness: The route from immersion to joy	10
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	10
Avatars and organizational knowledge sharing	10
IFC/Editorial Board	10
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	10
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	9
Effort as investment in healthcare dialogue-based agents: On the role of means-goal configurations	9
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	9
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design	9
How does escapism foster game experience and game use?	9
Impact of categorization autonomy on effective use and adoption intentions	9
To be honest or positive? The effect of Airbnb host description on consumer behavior	9
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	9
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	9
Improving answer quality using image-text coherence on social Q&A sites	9
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness	9
Bayesian non-parametric method for decision support: Forecasting online product sales	9
Sparse-enhanced additive interaction neural network for interpretable credit decision	9
Decisions on train rescheduling and locomotive assignment during the COVID-19 outbreak: A case of the Beijing-Tianjin intercity railway	8
IFC/Editorial Board	8
“Why do you find similar reviews helpful?”: Psychological mechanisms of the effect of linguistic style matching on review helpfulness	8
From engagement to retention: Unveiling factors driving user engagement and continued usage of mobile trading apps	8
Measuring service quality based on customer emotion: An explainable AI approach	8