Decision Support Systems

Article	Citations
Pay-for-performance schemes and hospital HIT adoption	135
Hierarchy-team appointment implementation and physician service productivity: The moderating role of individual and team characteristics	105
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	100
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	99
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	98
Editorial Board	98
Investigating the beneficial impact of segmentation-based modelling for credit scoring	84
Stock habitats and information flow: How do different co-attention behaviors in online communities shape market reactions?	81
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	79
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	76
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	76
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease	75
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	70
High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots	68
Editorial Board	68
Editorial Board	67
Effects of AI reviews on consumers' purchase intention: Influence of product category, review breadth, and consumer review volume	65
Uncertainty-aware augmented generation (UAG): A novel deep learning method for enriching in-conversation user intent toward improved LLM generation	65
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	65
Enhancing cybersecurity risk assessment using temporal knowledge graph-based explainable decision support system	64
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	60
CATCHM: A novel network-based credit card fraud detection method using node representation learning	58
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	58
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	56
A decision support system using signals from social media and news to predict cryptocurrency prices	56

Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	56
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	55
Navigating AI-driven technological pressure: How top management team IT readiness and strategic orientation shape data breach risk	54
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	53
Which nonverbal cues engage you? The role of speakers' acoustic characteristics and presence in user-generated videos	53
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	52
Differential impact of evaluative vs. non-evaluative AI feedback on employee safety performance and affective wellbeing	51
Designing AI-driven augmented living spaces with spatial augmented reality to support the autonomy of individuals with amnestic mild cognitive impairment	51
IT impact on open innovation performance: Insights from a large-scale empirical investigation	51
Developers' decision to navigate resource adversity in crowdfunded digital development projects	50
Multi-criteria evaluation of health news stories	49
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	48
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	47
Is decentralization sustainable in the bitcoin system?	47
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	46
Towards risk-aware artificial intelligence and machine learning systems: An overview	46
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	45
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	45
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	43
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	43
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	43
Complex business ecosystem intelligence using AI-powered visual analytics	42
IFC/Editorial Board	42
Does emotional consistency matter? A study of cover image and narrative text in loan-based crowdfunding	42
IFC/Editorial Board	41
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	41
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	41
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	40
A field study on the impact of the counter ad-blocking wall strategy on user engagement	40
Competency or investment? The impact of NFT design features on product performance	40
Digital charisma or human appeal: A comparative study on how streamers' multidimensional signals affect viewers' impulsive purchases in live commerce	40
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	40
Responsible machine learning for United States Air Force pilot candidate selection	39
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	39
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	39
Dynamic model selection in enterprise forecasting systems using sequence modeling	39
Selling myself: Anthropomorphic products in electronic commerce	38
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	37
When machines trade on corporate disclosures: Using text analytics for investment strategies	36
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	36
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	36
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	36
All risks ain't the same – A risk facets perspective on AI-based decision support systems	35
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	35
Social influence-based contrast language analysis framework for clinical decision support systems	34
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	34
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores	34
Why video reviews are not always better: The role of format–stage fit in online decision-making	32
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	32
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	31

Designing a fair and inclusive digital asset-based name-image-likeness marketplace	31
Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	31
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	30
Effects of artificial intelligence usage and knowledge-based dynamic capabilities on organizational innovation: A configurational approach	29
From fake to AI-generated: Leveraging information manipulation theory and explainable AI for robust detection of manipulated reviews	29
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	29
Effective presentation of ontological overlap of multiple conceptual models	29
Prompting large language models based on semantic schema for text-to-Cypher transformation towards domain Q&A	29
Predicting digital product performance with team composition features derived from a graph network	28
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	28
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations	28
Corrigendum to “‘Decoding LLMs’ verbal deception in online reviews” [Decision Support Systems 200 (2026) 114529].	27
Extracting declarative constraints for process modeling from natural language descriptions with large language models	27
IFC/Editorial Board	27
HEX: Human-in-the-loop explainability via deep reinforcement learning	26
Impact of ridesharing platforms on hospitals' emergency department admissions	26
Uplift modeling and its implications for appointment date prediction in attended home delivery	26
Enhancing user satisfaction with healthcare conversational agents: A relational perspective of communication strategy	26
A decision support framework to incorporate textual data for early student dropout prediction in higher education	26
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	25
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	25
Digitalization of the natural sciences: Design science research and computational science	25
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	25
From text boxes to talking faces: Comparing chatbots and digital humans for online review collection	25
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”	24
Explaining the model and feature dependencies by decomposition of the Shapley value	24
Crowdsourced firm ratings and total factor productivity: An empirical examination	24
Data disclosure strategy: Navigating the balance between privacy and profit in a dynamic system	24
Assuring quality and waiting time in real-time spatial crowdsourcing	24
Online–offline combined adaptive hotel recommendation system considering attribute importance and group consensus	24
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	23
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	23
Data analytics and decision-making systems: Implications of the global outbreaks	23
The double-edged sword of delivery guarantee in E-commerce	23
A critical assessment of consumer reviews: A hybrid NLP-based methodology	23
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	22
Facial expression-enhanced recommendation for virtual fitting rooms	22
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews	22
Improving debt collection via contact center information: A predictive analytics framework	22
An explanation framework and method for AI-based text emotion analysis and visualisation	22
Data misrepresentation detection for insurance underwriting fraud prevention	22
Optimal dynamic advertising policy considering consumer ad fatigue	22
The role of ethical climates in employee information security policy violations	22
Editorial Board	21
Editorial Board	21
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	21
Gamified giving: Contingent effects of leaderboard rankings on donation behavior in online medical crowdfunding	21
A novel method for testing adverse selection with IoT data: Evidence from China's auto insurance market	21
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	20
Crowdsourced professional signals: How physician-group congruence shapes patient choice on online healthcare platforms	20
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	20
Developing a goal-driven data integration framework for effective data analytics	20
Tell me a story! Narrative-driven XAI with Large Language Models	20
How social cues mitigate advertising intrusiveness on social media: Heterogeneous cues, mechanisms, and conditions	20
Editorial Board	20
Follow the vine to get the melon: A deep framework for blockchain phishing fraud detection	20
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	19
Editorial Board	19
Published content vs. live-streamed: Empirical from digital content activities in online healthcare communities	19
The effects of tactile kinesics function in live chat systems: The role of interaction comfort and social presence	19
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	19
Brand crisis and recovery in livestream commerce: A psychological contract violation theory perspective	19
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	19
The information content of financial statement fraud risk: An ensemble learning approach	18
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	18
A method for the competitiveness estimation of the incremental new product through user-generated content	18
How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots – Introducing SUCCAST through a mixed methods study	18
How does AI-assisted diagnosis decision support systems influence doctors' coping styles and work outcomes? Bright and dark sides of AI in the workplace	18
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	17
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	17
Editorial Board	17
Team formation in large organizations: A deep reinforcement learning approach	17
The strength of weak ties and fake news believability	17
Investigating patients' adoption of online medical advice	17
Time matters: Examining the influence of online food delivery on restaurant survival	17
Editorial Board	17
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	17
Flowing together or alone: Impact of collaboration in the metaverse	17
Looking at and feeling the Metaverse: How spatial priming influences trust in collaborative virtual environments through situated cognition	17
Social capital, phone call activities and borrower default in mobile micro-lending	16

LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	16
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	16
ESG-KIBERT: A new paradigm in ESG evaluation using NLP and industry-specific customization	16
Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring	16
Quantifying disease-interactions through co-occurrence matrices to predict early onset colorectal cancer	16
Search & Verify: Misinformation and source evaluations in Internet search results	16
The effect of different types of comparative reviews on product sales	16
A decision support framework for integrated lane identification and long-term backhaul collaboration using spatial analytics and optimization	16
MediHC: An AI-powered framework for hierarchical disease classification using multi-head attention and contrastive learning	16
Improved healthcare disaster decision-making utilizing information extraction from complementary social media data during the COVID-19 pandemic	15
What ails physician review websites? A study of information needs of patients	15
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness	15
IFC/Editorial Board	15
A friend or a foe? The effect of generative artificial intelligence on creator contributions on original work sharing platforms	15
Reassessing taxonomy-based data clustering: Unveiling insights and guidelines for application	15
Bridging realities into organizations through innovation and productivity: Exploring the intersection of artificial intelligence, internet of things, and big data analytics in the metaverse environmen	15
Weighted doubly robust learning: An uplift modeling technique for estimating mixed treatments' effect	15
Enhancing healthcare decision support through explainable AI models for risk prediction	14
Multimodal review helpfulness prediction with a multi-level cognitive reasoning mechanism: A theory-driven graph learning model	14
Problem space exploration for wicked psychosocial problems: Insights from two cases	14
Navigating autonomy and control in human-AI delegation: User responses to technology- versus user-invoked task allocation	14
Editorial Board	14
A cross-platform rumor detection framework considering data privacy protection and different detection capabilities of online social platforms	14
Brick-and-mortar retailer’s competitive strategy with consumer information under showrooming	14
The responsible worker in the age of generative AI: How human-AI co-creation shapes experienced responsibility for work outcomes	14
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	14
Understanding active participation of online dating services: A mixed methods study	14
Detecting fake reviewers from the social context with a graph neural network method	14
Unlocking big data success in the AI-driven era: Toward a unified theory for intelligent decision support	13
How customized managerial responses influence subsequent consumer ratings: The language style matching perspective	13
Generalized visible curvature: An indicator for bubble identification and price trend prediction in cryptocurrencies	13
Simplicity in joy and detail in anger: Intertwining effect of cognitive and affective review disposition on review helpfulness	13
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	13
The evolution of organizations and stakeholders for metaverse ecosystems: Editorial for the special issue on metaverse part 1	13
Breaking boundaries: Investigating the formation of cross-domain collaboration on social media platforms	13
Balancing the costs and benefits of resilience-based decision making	13
Cyber threat detection: Unsupervised hunting of anomalous commands (UHAC)	13
Interpretable cost-sensitive regression through one-step boosting	13
Security defense against long-term and stealthy cyberattacks	13
First-party content and market concentration on a B2B E-commerce platform – Theory and empirical evidence	13
A social selection mechanism for sports betting market	13
The investigation of emotional arousal and contextual moderators influencing the perceived truthfulness of online rumors	13
Integrating direct and indirect views for group recommendation: An inter- and intra-view contrastive learning method	13
Enhancing decision support for bystander interventions: The role of victim emotional disclosure and collective signals in social media incivility	12
How to leverage digital platforms in enhancing organizational resilience: The roles of supply chain integration and market orientation	12
Avatars and organizational knowledge sharing	12
Emotion vs. information: Understanding the effect of AI-powered call systems on potential customer decision from a field experiment	12
Engaging minds, driving action: How gamified virtual reality interactions boost consumer preferences for experiential products	12
How manipulating information affects information diffusion during disasters: The effects of modifying falsehoods versus corrections	12
Editorial Board	12
Multi-interest transfer using contrastive learning for cross-domain recommendation	12
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	12
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	12
Towards fair decision: A novel representation method for debiasing pre-trained models	12
Social media meets FinTech platforms: How do online emotions support credit risk decision-making?	11
IFC/Editorial Board	11
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	11
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	11
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	11
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	11
Metaverse advertising and promotional effectiveness: The route from immersion to joy	11
IFC/Editorial Board	11
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	11
Behavioral trajectories of phishing victims on Ethereum: Evidence of escalation and adaptive scam strategies	11
Enhancing return forecasting using LSTM with agent-based synthetic data	11
AI-driven mental health therapy: A comparative study of emotional clarity and stigma reduction across journaling, human-guided therapy, and AI-guided therapy	10
A novel approach for recommending doctors in online health communities based on the coordination of deep learning and reinforcement learning	10
Impact of categorization autonomy on effective use and adoption intentions	10
Bayesian non-parametric method for decision support: Forecasting online product sales	10
Central information technology transparency: A managerial perspective of a multi-faceted construct	10
Measuring employer attractiveness in diverse talent markets	10
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	10
Effort as investment in healthcare dialogue-based agents: On the role of means-goal configurations	10
Improving answer quality using image-text coherence on social Q&A sites	10
Incentive hierarchies intensify competition for attention: A study of online reviews	10
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	10
Loop or sequential? Theorizing the role of human-bot collaborative patterns in online knowledge production	10
How does escapism foster game experience and game use?	10
Decomposing the hazard function into interpretable readmission risk components	9
Is ambiguity always adverse? Empirical evidence from the wireless emergency alerts during the pandemic	9
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	9
Editorial Board	9
Leveraging large language models for enhanced process model comprehension	9
Optimal advertising strategy for streaming platforms: Whether to purchase external consumer data	9
Decisions on train rescheduling and locomotive assignment during the COVID-19 outbreak: A case of the Beijing-Tianjin intercity railway	9
All eyes on me: Predicting consumer intentions on social commerce platforms using eye-tracking data and ensemble learning	9
Learning user preferences in livestreaming market: A graphical model considering temporal effect	9
How credibility assessment technologies affect decision fairness in evidence-based investigations: A Bayesian perspective	9
From engagement to retention: Unveiling factors driving user engagement and continued usage of mobile trading apps	9
“Why do you find similar reviews helpful?”: Psychological mechanisms of the effect of linguistic style matching on review helpfulness	9
Blockchain innovation for consent self-management in health information exchanges	9
Towards better recommendations: Integrating counterfactual learning and trust regions in digital platforms	9
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	9
Editorial Board	9
Is personally identifiable information really more valuable? Evidence from consumers' willingness-to-accept valuation of their privacy information	9