Decision Support Systems

Article	Citations
Digital Twin: Generalization, characterization and implementation	351
Bankruptcy prediction for SMEs using transactional data and two-stage multiobjective feature selection	253
Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming	109
Deep learning for detecting financial statement fraud	101
A note on big data analytics capability development in supply chain	91
An empirical investigation of online review helpfulness: A big data perspective	78
Data engineering for fraud detection	68
On the platform but will they buy? Predicting customers' purchase behavior using deep learning	66
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	65
From conflicts and confusion to doubts: Examining review inconsistency for fake review detection	57
Analytics with digital-twinning: A decision support system for maintaining a resilient port	57
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	57
Social media-driven customer engagement and movie performance: Theory and empirical evidence	56
A group decision-making approach for exploring trends in the development of the healthcare industry in Taiwan	56
Mental models and expectation violations in conversational AI interactions	56
S-commerce: Influence of Facebook likes on purchases and recommendations on a linked e-commerce site	54
Reconciling business intelligence, analytics and decision support systems: More data, deeper insight	50
LINDA-BN: An interpretable probabilistic approach for demystifying black-box predictive models	49
A decision support framework for home health care transportation with simultaneous multi-vehicle routing and staff scheduling synchronization	49
What are customers commenting on, and how is their satisfaction affected? Examining online reviews in the on-demand food service context	48
Improving fake news detection with domain-adversarial and graph-attention neural network	47
A new approximate belief rule base expert system for complex system modelling	47
Bitcoin price forecasting: A perspective of underlying blockchain transactions	46
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness	44
Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study	44

Understanding consumer engagement in social media: The role of product lifecycle	43
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy	43
CATCHM: A novel network-based credit card fraud detection method using node representation learning	43
Simpler is better: Lifting interpretability-performance trade-off via automated feature engineering	43
Effects of the most useful offline-online and online-offline channel integration services for consumers	42
Forecasting demand profiles of new products	42
Combining review-based collaborative filtering and matrix factorization: A solution to rating's sparsity problem	41
A dynamic simulation approach to support the evaluation of cyber risks and security investments in SMEs	41
Customer models for artificial intelligence-based decision support in fashion online retail supply chains	41
Impact of information timeliness and richness on public engagement on social media during COVID-19 pandemic: An empirical investigation based on NLP and machine learning	40
How learning effects influence knowledge contribution in online Q&A community? A social cognitive perspective	40
Exploring the effects of psychological ownership, gaming motivations, and primary/secondary control on online game addiction	39
Financial distress prediction using integrated Z-score and multilayer perceptron neural networks	39
Automated dynamic approach for detecting ransomware using finite-state machine	39
A novel decision support system for optimizing aircraft maintenance check schedule and task allocation	38
Perceived usefulness: A silver bullet to assure user data availability for online recommendation systems	38
Recognition of human activities for wellness management using a smartphone and a smartwatch: A boosting approach	36
A multivariate approach for multi-step demand forecasting in assembly industries: Empirical evidence from an automotive supply chain	35
Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com	35
Interpretable data science for decision making	34
Analytics capabilities and organizational competitiveness: Unveiling the impact of management control systems and environmental uncertainty	34
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	34
Antisocial online behavior detection using deep learning	33
Evaluation of metaverse integration alternatives of sharing economy in transportation using fuzzy Schweizer-Sklar based ordinal priority approach	32
The impact of hierarchical privilege levels and non-hierarchical incentives on continued contribution in online Q&A communities: A motivational model of gamification goals	32
Bringing transparency and trustworthiness to loot boxes with blockchain and smart contracts	32
Towards risk-aware artificial intelligence and machine learning systems: An overview	31
A text-mining based cyber-risk assessment and mitigation framework for critical analysis of online hacker forums	31
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	30
IT-business alignment, big data analytics capability, and strategic decision-making: Moderating roles of event criticality and disruption of COVID-19	30
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	29
Demystifying analytical information processing capability: The case of cybersecurity incident response	28
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	28
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation	28
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	28
S2SAN: A sentence-to-sentence attention network for sentiment analysis of online reviews	27
Establishing a frame of reference for measuring disaster resilience	27
Sourcing product innovation intelligence from online reviews	27
Making green power purchase agreements more predictable and reliable for companies	27
Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event prediction with deep learning	27
Impact of IT governance process capability on business performance: Theory and empirical evidence	27
Bayesian Stackelberg games for cyber-security decision support	27
Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling	26
Mining product competitiveness by fusing multisource online information	26
Disconfirmation effect on online review credibility: An experimental analysis	26
Understanding the impacts of user- and marketer- generated content on free digital content consumption	26
Exploring recommendations for circular supply chain management through interactive visualisation	26
A personalized paper recommendation method considering diverse user preferences	25
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes	25
Improving healthcare access management by predicting patient no-show behaviour	25

How to improve user engagement and retention in mobile payment: A gamification affordance perspective	24
Data-driven decision-making in credit risk management: The information value of analyst reports	24
Recommendation systems and convergence of online reviews: The type of product network matters!	24
Walking on air or hopping mad? Understanding the impact of emotions, sentiments and reactions on ratings in online customer reviews of mobile apps	24
Measuring the sustainability and resilience of blood supply chains	23
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	23
An explanatory machine learning framework for studying pandemics: The case of COVID-19 emergency department readmissions	23
A prescriptive analytics framework for efficient E-commerce order delivery	23
Do President Trump's tweets affect financial markets?	22
A simulation-based risk interdependency network model for project risk assessment	22
Impact of online gamers' conscientiousness on team function engagement and loyalty	22
Dynamic self-organizing feature map-based models applied to bankruptcy prediction	22
An ensemble model for link prediction based on graph embedding	22
A critical assessment of consumer reviews: A hybrid NLP-based methodology	22
Impact of different platform promotions on online sales and conversion rate: The role of business model and product line length	21
Incorporating FAT and privacy aware AI modeling approaches into business decision making frameworks	21
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction	21
Neighbor-aware review helpfulness prediction	21
A competing risks model based on latent Dirichlet Allocation for predicting churn reasons	21
Encoding resource experience for predictive process monitoring	21
Developing a decision support system to detect material weaknesses in internal control	20
Link prediction in heterogeneous information networks: An improved deep graph convolution approach	20
Multi-modal emotion expression and online charity crowdfunding success	20
The value of firm engagement: How do ratings benefit from managerial responses?	20
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement	20
Effect of sponsorship disclosure on online consumer responses to positive reviews: The moderating role of emotional intensity and tie strength	19
Critical risk considerations in auto-ID security: Barcode vs. RFID	19
Promotional pricing strategies for platform vendors: Competition between first- and third-party products	19
Platform entry and homing as competitive strategies under cross-sided network effects	19
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	19
Measuring project resilience – Learning from the past to enhance decision making in the face of disruption	19
Music intelligence: Granular data and prediction of top ten hit songs	19
Which feedback matters? The role of expressions and valence in continuous high-quality knowledge contribution in the online Q&A community	18
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	18
Crafting performance-based cryptocurrency mining strategies using a hybrid analytics approach	18
Enhancing brand love, customer engagement, brand experience, and repurchase intention: Focusing on the role of gamification in mobile apps	18
Applied machine learning for a zero defect tolerance system in the automated assembly of pharmaceutical devices	18
Power of information transparency: How online reviews change the effect of agglomeration density on firm revenue	17
A cross-domain recommender system through information transfer for medical diagnosis	17
Spreading the information in complex networks: Identifying a set of top-N influential nodes using network structure	17
For whom does a game update? Players' status-contingent gameplay on online games before and after an update	17
Box office sales and social media: A cross-platform comparison of predictive ability and mechanisms	17
Understanding the interplay between online reviews and growth of independent and branded hotels	17
Proper and improper uses of MCDA methods in energy systems analysis	17
Coordinated inauthentic behavior and information spreading on Twitter	17
Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo	17
An exploration of the relation between the visual attributes of thumbnails and the view-through of videos: The case of branded video content	16
Applying data driven decision making to rank vocational and educational training programs with TOPSIS	16
Authority and consensus in group decision making with fallible individuals	16
The effects of bidder factors on online bidding strategies: A motivation-opportunity-ability (MOA) model	16
Redefining profit metrics for boosting student retention in higher education	16
Predicting employee absenteeism for cost effective interventions	15
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	15
The role you play, the life you have: Donor retention in online charitable crowdfunding platform	15
How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigation	15
Choice of pricing and marketing strategies in reward-based crowdfunding campaigns	15
Telecom traffic pumping analytics via explainable data science	15
Would you please like my tweet?! An artificially intelligent, generative probabilistic, and econometric based system design for popularity-driven tweet content generation	15
A deep recurrent neural network approach to learn sequence similarities for user-identification	15
Cultural differences in the perception of credible online reviews – The influence of presentation format	14
Aligning the interests of newsvendors and forecasters through blockchain-based smart contracts and proper scoring rules	14
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	14
The effects of consumer animosity on demand for sharing-based accommodations: Evidence from Airbnb	14
Real-time temperature prediction in a cold supply chain based on Newton's law of cooling	14
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	14
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	14
An assisted approach to business process redesign	14
Power structure builds gamer loyalty	14
DMN4DQ: When data quality meets DMN	14
A strategic decision-making architecture toward hybrid teams for dynamic competitive problems	13
Leveraging online review platforms to support public policy: Predicting restaurant health violations based on online reviews	13
A decision support framework to incorporate textual data for early student dropout prediction in higher education	13
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints	13
A machine learning investigation of factors that contribute to predicting cognitive performance: Difficulty level, reaction time and eye-movements	13
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	13
Collaborative group embedding and decision aggregation based on attentive influence of individual members: A group recommendation perspective	13
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor	13
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	12
Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context	12
Disclosure decisions and the moderating effects of privacy feedback and choice	12

A technique for determining relevance scores of process activities using graph-based neural networks	12
Fast and frugal heuristics for portfolio decisions with positive project interactions	12
Prediction of initial coin offering success based on team knowledge and expert evaluation	12
A privacy-preserving decentralized credit scoring method based on multi-party information	12
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	12
Time-varying effects of search engine advertising on sales–An empirical investigation in E-commerce	12
A collaborative decision support system for multi-criteria automatic clustering	12
Knowledge contributions in design science research: Paths of knowledge types	12
Predicting donation behavior: Acquisition modeling in the nonprofit sector using Facebook data	12
The dynamic customer engagement behaviors in the customer satisfaction survey	12
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	12
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	12
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	12
Incorrect data in the widely used Inside Airbnb dataset	11
OrdinoR: A framework for discovering, evaluating, and analyzing organizational models using event logs	11
TEA-IS: A hybrid DEA-TOPSIS approach for assessing performance and synergy in Chinese health care	11
Efficient fraud detection using deep boosting decision trees	11
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	11
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites	11
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	11
Stopping information search: An fMRI investigation	11
How do you say it matters? A multimodal analytics framework for product return prediction in live streaming e-commerce	11
An improvement in the quality of expert finding in community question answering networks	11
Regression imputation optimizing sample size and emulation: Demonstrations and comparisons to prominent methods	11
Data misrepresentation detection for insurance underwriting fraud prevention	11
Broad or exact? Search Ad matching decisions with keyword specificity and position	11
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	11
Model identification for ARMA time series through convolutional neural networks	11
Attentive statement fraud detection: Distinguishing multimodal financial data with fine-grained attention	11
Drivers of and barriers to decision support technology use by financial report auditors	11
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	10
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	10
Assuring quality and waiting time in real-time spatial crowdsourcing	10
Uplift modeling with value-driven evaluation metrics	10
Identifying comparable entities with indirectly associative relations and word embeddings from web search logs	10
Automated mortgage origination delay detection from textual conversations	10
Illuminating and bridging the vortex between tacit and explicit knowledge: Counterbalancing information asymmetry in high-value low-frequency transactions	10
Clinical decision support system and hospital readmission reduction: Evidence from U.S. panel data	10
Understanding user misrepresentation behavior on social apps: The perspective of privacy calculus theory	10
Advancing our understanding and assessment of cognitive effort in the cognitive fit theory and data visualization context: Eye tracking-based approach	10
Aggregating user preferences in group recommender systems: A crowdsourcing approach	10
Influencing crowding at locations with decision support systems: The role of information timeliness and location recommendations	10
An interactive decision support system for real-time ambulance relocation with priority guidelines	10
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations	10
Financial risk prediction in supply chain finance based on buyer transaction behavior	10
Explainable artificial intelligence and agile decision-making in supply chain cyber resilience	10
Live streaming recommendations based on dynamic representation learning	9
A novel federated learning approach with knowledge transfer for credit scoring	9
A mixed heterogeneous factorization model for non-overlapping cross-domain recommendation	9
Effect of data privacy and security investment on the value of big data firms	9
Capital shortfall: A multicriteria decision support system for the identification of weak banks	9
Online promotion effects under time limitation - A study of survey and physiological signals	9
Social influence-based contrast language analysis framework for clinical decision support systems	9
Measuring service quality based on customer emotion: An explainable AI approach	9
Bayesian non-parametric method for decision support: Forecasting online product sales	9
A social mechanism for task-oriented crowdsourcing recommendations	9
On selecting a probabilistic classifier for appointment no-show prediction	9
Contextual drivers of employees' phishing susceptibility: Insights from a field study	9
Top management team social interaction and conservative reporting decision: A language style matching approach	9
Impact of online physician service quality on patients' adoption behavior across different stages: An elaboration likelihood perspective	9
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes	9
A novel label-based multimodal topic model for social media analysis	8
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	8
A two-stage prediction model based on behavior mining in livestream e-commerce	8
Human-machine collaboration for feature selection and integration to improve congestive Heart failure risk prediction	8
An empirical study of content-based recommendation systems in mobile app markets	8
A decision analytic approach for social distancing policies during early stages of COVID-19 pandemic	8
A multimodal analytics framework for product sales prediction with the reputation of anchors in live streaming e-commerce	8
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	8
Locally interpretable tree boosting: An application to house price prediction	8
Clustering temporal disease networks to assist clinical decision support systems in visual analytics of comorbidity progression	8
Social Collaboration Analytics Framework: A framework for providing business intelligence on collaboration in the digital workplace	8
Does the interplay between the personality traits of CEOs and CFOs influence corporate mergers and acquisitions intensity? An econometric analysis with machine learning-based constructs	7
The optimal asset trading settlement based on Proof-of-Stake blockchains	7
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	7
PNRank: Unsupervised ranking of person name entities from noisy OCR text	7
Business and government applications of text mining & Natural Language Processing (NLP) for societal benefit: Introduction to the special issue on “text mining & NLP”	7
Closed-form evaluations and open-ended comment options: How do they affect customer online review behavior and reflect satisfaction with hotels?	7
Autoencoders for strategic decision support	7
The crowd against the few: Measuring the impact of expert recommendations	7
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures	7
How to monetize data: An economic analysis of data monetization strategies under competition	7
The role of web browsing in credit risk prediction	7
A multistate modeling approach for organizational cybersecurity exploration and exploitation	7
Blockchain enabled dynamic trust management method for the internet of medical things	7
An explanation framework and method for AI-based text emotion analysis and visualisation	7
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	6
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	6
Create the best first glance: The cross-cultural effect of image background on purchase intention	6
To port or not to port? Availability of exclusivity in the digital service market	6
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	6
Crowdfunding from friends: Tie strength and embeddedness	6
Portraying probabilistic relationships of continuous nodes in Bayesian networks with ranked nodes method	6
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	6
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	6