Decision Support Systems

Article	Citations
Pay-for-performance schemes and hospital HIT adoption	109
Integrating temporal association rules into intelligent prediction system for metabolic dysfunction-associated fatty liver disease	92
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic	87
To disclose or not? The impact of prosocial behavior disclosure on the attainment of social capital on social networking sites	86
A collaborative decision support system for multi-criteria automatic clustering	85
Stock habitats and information flow: How do different co-attention behaviors in online communities shape market reactions?	83
How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective	77
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok	76
Social trust and algorithmic equity: The societal perspectives of users' intention to interact with algorithm recommendation systems	75
Predicting financial distress using current reports: A novel deep learning method based on user-response-guided attention	72
Investigating the beneficial impact of segmentation-based modelling for credit scoring	72
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms	72
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks	69
A decision support system using signals from social media and news to predict cryptocurrency prices	66
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness	62
DeepSecure: A computational design science approach for interpretable threat hunting in cybersecurity decision making	60
The secret of voice: How acoustic characteristics affect video creators' performance on Bilibili	59
Editorial Board	56
Decision support through deep reinforcement learning for maximizing a courier's monetary gain in a meal delivery environment	56
Editorial Board	55
Freedom of speech or freedom of reach? Strategies for mitigating malicious content in social networks	54
It's not just about accuracy: An investigation of the human factors in users' reliance on anti-phishing tools	53
Enhancing cybersecurity risk assessment using temporal knowledge graph-based explainable decision support system	50
Should firms pay for online brand communities: Using lead user theory in analyzing two contrasting cases	50
No evidence of attraction effect among recommended options: A large-scale field experiment on an online flight aggregator	49

PNRank: Unsupervised ranking of person name entities from noisy OCR text	48
Cognitive process-driven model design: A deep learning recommendation model with textual review and context	48
Uncertainty-aware augmented generation (UAG): A novel deep learning method for enriching in-conversation user intent toward improved LLM generation	48
Enhancing accuracy and interpretability in EEG-based medical decision making using an explainable ensemble learning framework application for stroke prediction	47
High efficiency or easy troubleshooting? Human use of autonomous Mobile healthcare robots	45
CATCHM: A novel network-based credit card fraud detection method using node representation learning	45
Digitizing local search: An empirical analysis of mobile search behavior in offline shopping	44
Multi-criteria evaluation of health news stories	43
Nonmonetary rewards of referral reward programs and recommendation intention: The role of reward–product congruity	43
Is decentralization sustainable in the bitcoin system?	43
Towards risk-aware artificial intelligence and machine learning systems: An overview	43
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks	42
An adaptive simulation based decision support approach to respond risk propagation in new product development projects	42
Improving decision making in the management of hospital readmissions using modern survival analysis techniques	42
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning	42
Bigger from a distance: The moderating role of spatial distance on the importance of traditional and rhetorical quality signals for transactions in crowdfunding	41
Developers' decision to navigate resource adversity in crowdfunded digital development projects	41
Impact of content ideology on social media opinion polarization: The moderating role of functional affordances and symbolic expressions	40
Multicategory choice modeling with sparse and high dimensional data: A Bayesian deep learning approach	40
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations	39
Decoding algorithm appreciation: Unveiling the impact of familiarity with algorithms, tasks, and algorithm performance	38
Which product description phrases affect sales forecasting? An explainable AI framework by integrating WaveNet neural network models with multiple regression	38
A collaborative filtering model incorporating media promotions and users' variety-seeking tendencies in the digital music market	37
Does emotional consistency matter? A study of cover image and narrative text in loan-based crowdfunding	36
Complex business ecosystem intelligence using AI-powered visual analytics	36
IT impact on open innovation performance: Insights from a large-scale empirical investigation	35
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms	35
IFC/Editorial Board	34
Can causal machine learning reveal individual bid responses of bank customers? — A study on mortgage loan applications in Belgium	34
IFC/Editorial Board	34
A deep learning–based method to predict the length of stay for patients with traumatic fall injuries in support of physicians' clinical decisions and patient management	34
Competency or investment? The impact of NFT design features on product performance	33
How product review voting is influenced by existing votes, consumer involvement, review valence, and review diagnosticity	33
Heuristics and sensitivity analyses to guide replenishment decisions for red blood cells with random transfer	33
Assessing financial distress of SMEs through event propagation: An adaptive interpretable graph contrastive learning model	33
Is seeing the same as doing? An evaluation of vicarious experiences in the metaverse	33
Shopping trip recommendations: A novel deep learning-enhanced global planning approach	32
Customer-initiated and firm-initiated online shopping visits under competition for attention: A conceptual model and empirical analysis	32
All risks ain't the same – A risk facets perspective on AI-based decision support systems	31
When machines trade on corporate disclosures: Using text analytics for investment strategies	31
A field study on the impact of the counter ad-blocking wall strategy on user engagement	30
Multiple objective metaheuristics for feature selection based on stakeholder requirements in credit scoring	30
Uncovering the relationship between incidental emotion toward a disaster and stock market fluctuations: Evidence from the US market	30
Responsible machine learning for United States Air Force pilot candidate selection	30
A hybrid framework using explainable AI (XAI) in cyber-risk management for defence and recovery against phishing attacks	29
Selling myself: Anthropomorphic products in electronic commerce	29
Dynamic model selection in enterprise forecasting systems using sequence modeling	29
Unraveling juxtaposed effects of biometric characteristics on user security behaviors: A controversial information technology perspective	29
Responsible metaverse: Ethical metaverse principles for guiding decision-making and maintaining complex relationships for businesses in 3D virtual spaces	28
An interactive decision support system for real-time ambulance relocation with priority guidelines	28

Revisiting the effects of social networks on enterprise collaboration technology use: A fuzzy-set qualitative comparative analysis approach	27
Understanding physicians' noncompliance use of AI-aided diagnosis—A mixed-methods approach	27
From fake to AI-generated: Leveraging information manipulation theory and explainable AI for robust detection of manipulated reviews	27
Prompting large language models based on semantic schema for text-to-Cypher transformation towards domain Q&A	27
Does warm care matter? Exploring the effects of service characteristics on organizational impression in smart retail stores	27
Effects of artificial intelligence usage and knowledge-based dynamic capabilities on organizational innovation: A configurational approach	27
Effective presentation of ontological overlap of multiple conceptual models	27
Social influence-based contrast language analysis framework for clinical decision support systems	27
Channel and bundling strategies: Forging a “win-win” paradigm in product and service operations	27
Towards a thematic dimensional framework of online fraud: An exploration of fraudulent email attack tactics and intentions	27
Social contagions in business resilience: Evidence from the U.S. restaurant industry in the COVID-19 pandemic	26
Predicting digital product performance with team composition features derived from a graph network	26
Minimizing block incentive volatility through Verkle tree-based dynamic transaction storage	26
Digitalization of the natural sciences: Design science research and computational science	26
Should a better-informed manufacturer hold pricing power for the direct channel: The role of consumer reviews	26
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews	26
Crowdsourced firm ratings and total factor productivity: An empirical examination	25
FedDQA: A novel regularization-based deep learning method for data quality assessment in federated learning	25
Data disclosure strategy: Navigating the balance between privacy and profit in a dynamic system	25
Uplift modeling and its implications for appointment date prediction in attended home delivery	25
IFC/Editorial Board	25
HEX: Human-in-the-loop explainability via deep reinforcement learning	24
Online–offline combined adaptive hotel recommendation system considering attribute importance and group consensus	24
A simulation-based decision support tool for dynamic post-disaster pedestrian evacuation	24
Impact of ridesharing platforms on hospitals' emergency department admissions	24
Explaining the model and feature dependencies by decomposition of the Shapley value	23
A decision support framework to incorporate textual data for early student dropout prediction in higher education	23
Leveraging meta-path and co-attention to model consumer preference stability in fashion recommendations	23
Data-driven decision-making in credit risk management: The information value of analyst reports	23
Hybrid black-box classification for customer churn prediction with segmented interpretability analysis	23
Know where to go: Make LLM a relevant, responsible, and trustworthy searchers	23
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries	22
Improving debt collection via contact center information: A predictive analytics framework	22
The role of ethical climates in employee information security policy violations	22
Corrigendum to “Impact of multidimensional presence on user well-being in metaverse communities”	22
The double-edged sword of delivery guarantee in E-commerce	22
Data analytics and decision-making systems: Implications of the global outbreaks	22
More than meets the eye: Feature concerns and suggestions in mobile XR app reviews	21
Encoding resource experience for predictive process monitoring	21
Data misrepresentation detection for insurance underwriting fraud prevention	21
A critical assessment of consumer reviews: A hybrid NLP-based methodology	21
Assuring quality and waiting time in real-time spatial crowdsourcing	20
An explanation framework and method for AI-based text emotion analysis and visualisation	20
Decision support systems in crowdfunding: A fuzzy cognitive maps (FCM) approach	20
An interpretable imbalance ensemble classification method for readmission risk assessment incorporating multi-view perturbation and SHAP analysis	20
Facial expression-enhanced recommendation for virtual fitting rooms	20
Optimal dynamic advertising policy considering consumer ad fatigue	20
Removing order effects from human-classified datasets: A machine learning method to improve decision making systems	19
Editorial Board	19
IFC/Editorial Board	19
A novel method for testing adverse selection with IoT data: Evidence from China's auto insurance market	19
IFC/Editorial Board	19
Authority and consensus in group decision making with fallible individuals	19
Editorial Board	19
Gamified giving: Contingent effects of leaderboard rankings on donation behavior in online medical crowdfunding	18
Brand crisis and recovery in livestream commerce: A psychological contract violation theory perspective	18
Disclosure decisions and the moderating effects of privacy feedback and choice	18
Follow the vine to get the melon: A deep framework for blockchain phishing fraud detection	18
“To share or not to share?” – A hybrid SEM-ANN-NCA study of the enablers and enhancers for mobile sharing economy	18
Tell me a story! Narrative-driven XAI with Large Language Models	18
How does AI-assisted diagnosis decision support systems influence doctors' coping styles and work outcomes? Bright and dark sides of AI in the workplace	18
The strength of weak ties and fake news believability	17
Developing a goal-driven data integration framework for effective data analytics	17
Incorporating evolutionary adaptions into the cognitive fit model for data visualization	17
AI-based industrial full-service offerings: A model for payment structure selection considering predictive power	17
The effect of review visibility and diagnosticity on review helpfulness – An accessibility-diagnosticity theory perspective	17
Published content vs. live-streamed: Empirical from digital content activities in online healthcare communities	17
Looking forward through the rear-view mirror: A socio-technical imaginaries perspective for envisioning the Metaverse beyond the hype	17
The information content of financial statement fraud risk: An ensemble learning approach	17
Flowing together or alone: Impact of collaboration in the metaverse	17
Emotional expressions of care and concern by customer service chatbots: Improved customer attitudes despite perceived inauthenticity	16
A method for the competitiveness estimation of the incremental new product through user-generated content	16
Investigating patients' adoption of online medical advice	16
The impact of doctors' facial attractiveness on users' choices in online health communities: A stereotype content and social role perspective	16
More to tip, or tip more? Examining consumers' preservice tipping behavior in the on-demand supermarket delivery context	16
Editorial Board	16
Metaverse adoption for competitive edge: The role of implementation capability & willingness to change	16
Does the new entrant eat my pie or enlarge my pie? Market entry investigation in the online-to-offline on-demand context	16
An interface between natural language and abstract argumentation frameworks for real-time debate analysis	16
How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots – Introducing SUCCAST through a mixed methods study	16

Enhanced (cyber) situational awareness: Using interpretable principal component analysis (iPCA) to automate vulnerability severity scoring	15
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-19	15
Editorial Board	15
Quantifying disease-interactions through co-occurrence matrices to predict early onset colorectal cancer	15
The causal effect of subscription video streaming on DVD sales: Evidence from a natural experiment	15
Search & Verify: Misinformation and source evaluations in Internet search results	15
Editorial Board	15
The effect of different types of comparative reviews on product sales	15
Social capital, phone call activities and borrower default in mobile micro-lending	15
Team formation in large organizations: A deep reinforcement learning approach	15
A decision support framework for integrated lane identification and long-term backhaul collaboration using spatial analytics and optimization	15
Get your report a thumb-up: An empirical investigation on crowd testing	14
The more aesthetic, the better? The impact of photo aesthetics on perceived review helpfulness	14
IFC/Editorial Board	14
Historical profile will tell? A deep learning-based multi-level embedding framework for adverse drug event detection and extraction	14
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction	14
Weighted doubly robust learning: An uplift modeling technique for estimating mixed treatments' effect	14
A friend or a foe? The effect of generative artificial intelligence on creator contributions on original work sharing platforms	14
Understanding active participation of online dating services: A mixed methods study	14
ESG-KIBERT: A new paradigm in ESG evaluation using NLP and industry-specific customization	14
A cross-platform rumor detection framework considering data privacy protection and different detection capabilities of online social platforms	14
Reassessing taxonomy-based data clustering: Unveiling insights and guidelines for application	14
Improved healthcare disaster decision-making utilizing information extraction from complementary social media data during the COVID-19 pandemic	14
How customized managerial responses influence subsequent consumer ratings: The language style matching perspective	13
Multimodal review helpfulness prediction with a multi-level cognitive reasoning mechanism: A theory-driven graph learning model	13
Navigating autonomy and control in human-AI delegation: User responses to technology- versus user-invoked task allocation	13
Enhancing healthcare decision support through explainable AI models for risk prediction	13
Integrating direct and indirect views for group recommendation: An inter- and intra-view contrastive learning method	13
Multi-interest transfer using contrastive learning for cross-domain recommendation	13
Brick-and-mortar retailer’s competitive strategy with consumer information under showrooming	13
Bridging realities into organizations through innovation and productivity: Exploring the intersection of artificial intelligence, internet of things, and big data analytics in the metaverse environmen	13
Multiplex social influence in a freemium context: Evidence from online social games	13
Growing pains and blessings: Manifestations and implications of equity crowdfunding industry maturation	13
Detecting fake reviewers from the social context with a graph neural network method	13
Aggregating user preferences in group recommender systems: A crowdsourcing approach	13
What ails physician review websites? A study of information needs of patients	13
IFC/Editorial Board	13
Generalized visible curvature: An indicator for bubble identification and price trend prediction in cryptocurrencies	12
Breaking boundaries: Investigating the formation of cross-domain collaboration on social media platforms	12
The evolution of organizations and stakeholders for metaverse ecosystems: Editorial for the special issue on metaverse part 1	12
A social selection mechanism for sports betting market	12
Interpretable cost-sensitive regression through one-step boosting	12
First-party content and market concentration on a B2B E-commerce platform – Theory and empirical evidence	12
Unlocking big data success in the AI-driven era: Toward a unified theory for intelligent decision support	12
Simplicity in joy and detail in anger: Intertwining effect of cognitive and affective review disposition on review helpfulness	12
Balancing the costs and benefits of resilience-based decision making	12
Improving triaging from primary care into secondary care using heterogeneous data-driven hybrid machine learning	12
Sourcing product innovation intelligence from online reviews	11
Visual analytics of set data for knowledge discovery and member selection support	11
Enhancing decision support for bystander interventions: The role of victim emotional disclosure and collective signals in social media incivility	11
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system	11
Security defense against long-term and stealthy cyberattacks	11
Cyber threat detection: Unsupervised hunting of anomalous commands (UHAC)	11
How manipulating information affects information diffusion during disasters: The effects of modifying falsehoods versus corrections	11
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering	11
Editorial Board	11
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence	11
Corrigendum: Manufacturer driven strategic coordination as a response to “showrooming”	11
Avatars and organizational knowledge sharing	11
Towards fair decision: A novel representation method for debiasing pre-trained models	11
Understand your shady neighborhood: An approach for detecting and investigating hacker communities	11
Social media meets FinTech platforms: How do online emotions support credit risk decision-making?	10
Metaverse advertising and promotional effectiveness: The route from immersion to joy	10
Fit into work! From formalizing governance of gig platform ecosystems to helping gig workers craft their platform work	10
How technical features of virtual live shopping platforms affect purchase intention: Based on the theory of interactive media effects	10
IFC/Editorial Board	10
The value of data, machine learning, and deep learning in restaurant demand forecasting: Insights and lessons learned from a large restaurant chain	10
Can earnings conference calls tell more lies? A contrastive multimodal dialogue network for advanced financial statement fraud detection	10
Reliability estimation for individual predictions in machine learning systems: A model reliability-based approach	10
Incentive hierarchies intensify competition for attention: A study of online reviews	10
IFC/Editorial Board	10
Enhancing return forecasting using LSTM with agent-based synthetic data	10
Measuring employer attractiveness in diverse talent markets	10
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information	10
How does escapism foster game experience and game use?	9
Improving answer quality using image-text coherence on social Q&A sites	9
To be honest or positive? The effect of Airbnb host description on consumer behavior	9
Exploring the impact of free live-streamed medical consultation on patient engagement and patient satisfaction in the multistage online consultation process: A quasi-experimental design	9
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints	9
Shedding light on blind spots – Developing a reference architecture to leverage video data for process mining	9
Exploring online consumer review-management response dynamics: A heuristic-systematic perspective	9
Effort as investment in healthcare dialogue-based agents: On the role of means-goal configurations	9
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce	9
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness	9
Comprehensive helpfulness of online reviews: A dynamic strategy for ranking reviews by intrinsic and extrinsic helpfulness	9
Impact of categorization autonomy on effective use and adoption intentions	9
Bayesian non-parametric method for decision support: Forecasting online product sales	9
Time for a change! Uprooting users embedded in the status quo from habitual decision-making	9
IFC/Editorial Board	9
Sparse-enhanced additive interaction neural network for interpretable credit decision	9
Is ambiguity always adverse? Empirical evidence from the wireless emergency alerts during the pandemic	8
All eyes on me: Predicting consumer intentions on social commerce platforms using eye-tracking data and ensemble learning	8
How credibility assessment technologies affect decision fairness in evidence-based investigations: A Bayesian perspective	8
IFC/Editorial Board	8
Is personally identifiable information really more valuable? Evidence from consumers' willingness-to-accept valuation of their privacy information	8