Decision Support Systems

(The median citation count of Decision Support Systems is 7. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-02-01 to 2024-02-01.)
Digital Twin: Generalization, characterization and implementation217
Bankruptcy prediction for SMEs using transactional data and two-stage multiobjective feature selection197
Fake online reviews: Literature review, synthesis, and directions for future research161
Fraud detection: A systematic literature review of graph-based anomaly detection approaches151
Employees recruitment: A prescriptive analytics approach via machine learning and mathematical programming94
Bayesian neural networks for flight trajectory prediction and safety assessment83
Determinants of writing positive and negative electronic word-of-mouth: Empirical evidence for two types of expectation confirmation77
Promoting or attenuating? An eye-tracking study on the role of social cues in e-commerce livestreaming72
A note on big data analytics capability development in supply chain72
Three-stage reject inference learning framework for credit scoring using unsupervised transfer learning and three-way decision theory68
Deep learning for detecting financial statement fraud67
Automated discovery of business process simulation models from event logs62
Transparency and accountability in AI decision support: Explaining and visualizing convolutional neural networks for text information62
How corporate social responsibility activities influence employer reputation: The role of social media capability60
How do agribusinesses thrive through complexity? The pivotal role of e-commerce capability and business agility59
An empirical investigation of online review helpfulness: A big data perspective57
An integrated decision analysis methodology based on IF-DEMATEL and IF-ELECTRE for personnel selection54
Predicting student dropout in subscription-based online learning environments: The beneficial impact of the logit leaf model53
Conversational Recommender Systems and natural language:52
A linguistic signaling model of social support exchange in online health communities51
A text analytics framework for understanding the relationships among host self-description, trust perception and purchase behavior on Airbnb48
Effectiveness of privacy assurance mechanisms in users' privacy protection on social networking sites from the perspective of protection motivation theory47
Data engineering for fraud detection46
Uplift Modeling for preventing student dropout in higher education44
Social media-driven customer engagement and movie performance: Theory and empirical evidence43
A group decision-making approach for exploring trends in the development of the healthcare industry in Taiwan43
Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce43
Analytics with digital-twinning: A decision support system for maintaining a resilient port43
Continuous content contribution in virtual community: The role of status-standing on motivational mechanisms42
Quality-informed semi-automated event log generation for process mining42
How guest-host interactions affect consumer experiences in the sharing economy: New evidence from a configurational analysis based on consumer reviews41
A new approximate belief rule base expert system for complex system modelling39
A decision support framework for home health care transportation with simultaneous multi-vehicle routing and staff scheduling synchronization39
From conflicts and confusion to doubts: Examining review inconsistency for fake review detection39
Predicting performances in business processes using deep neural networks38
A new emergency decision support system: the automatic interpretation and contextualisation of events to model a crisis situation in real-time37
Examining the role of emotion in online consumer reviews of various attributes in the surprise box shopping model37
Mental models and expectation violations in conversational AI interactions37
S-commerce: Influence of Facebook likes on purchases and recommendations on a linked e-commerce site37
Veracity assessment of online data36
Emphasizing the entrepreneur or the idea? The impact of text content emphasis on investment decisions in crowdfunding35
On the platform but will they buy? Predicting customers' purchase behavior using deep learning35
Exploring the role of deep neural networks for post-disaster decision support35
Perceived usefulness: A silver bullet to assure user data availability for online recommendation systems34
Effects of the most useful offline-online and online-offline channel integration services for consumers34
LINDA-BN: An interpretable probabilistic approach for demystifying black-box predictive models34
What are customers commenting on, and how is their satisfaction affected? Examining online reviews in the on-demand food service context34
Creating the best first impression: Designing online product photos to increase sales34
Reconciling business intelligence, analytics and decision support systems: More data, deeper insight33
Combining review-based collaborative filtering and matrix factorization: A solution to rating's sparsity problem33
Social influence tactics in e-commerce onboarding: The role of social proof and reciprocity in affecting user registrations33
An intelligent decision support system prototype for hinterland port logistics32
Forecasting demand profiles of new products32
Automated dynamic approach for detecting ransomware using finite-state machine32
Deterioration control decision support for perishable inventory management31
Bitcoin price forecasting: A perspective of underlying blockchain transactions31
Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study31
Recognition of human activities for wellness management using a smartphone and a smartwatch: A boosting approach30
Improving fake news detection with domain-adversarial and graph-attention neural network30
Elaboration likelihood model, endogenous quality indicators, and online review helpfulness30
Discrete emotions effects on electronic word-of-mouth helpfulness: The moderating role of reviewer gender and contextual emotional tone30
A decision support system for home dialysis visit scheduling and nurse routing29
Simpler is better: Lifting interpretability-performance trade-off via automated feature engineering29
Antisocial online behavior detection using deep learning29
Understanding consumer engagement in social media: The role of product lifecycle29
Examining the determinants of the count of customer reviews in peer-to-peer home-sharing platforms using clustering and count regression techniques28
A multivariate approach for multi-step demand forecasting in assembly industries: Empirical evidence from an automotive supply chain28
More than a feeling: Investigating the contagious effect of facial emotional expressions on investment decisions in reward-based crowdfunding28
A dynamic simulation approach to support the evaluation of cyber risks and security investments in SMEs28
Geo-semantic-parsing: AI-powered geoparsing by traversing semantic knowledge graphs27
Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy27
Evaluating the credit risk of SMEs using legal judgments27
The effect of interactive analytical dashboard features on situation awareness and task performance26
An examination of the effect of recent phishing encounters on phishing susceptibility26
How learning effects influence knowledge contribution in online Q&A community? A social cognitive perspective26
A dynamic shipment matching problem in hinterland synchromodal transportation26
Manufacturer driven strategic coordination as a response to “showrooming”26
A social fundraising mechanism for charity crowdfunding25
Exploring the effects of psychological ownership, gaming motivations, and primary/secondary control on online game addiction25
Revealed preference in online reviews: Purchase verification in the tablet market25
A novel decision support system for optimizing aircraft maintenance check schedule and task allocation25
Missing care: A framework to address the issue of frequent missing values;The case of a clinical decision support system for Parkinson's disease24
A generic framework for sentiment analysis: Leveraging opinion-bearing data to inform decision making23
Demystifying analytical information processing capability: The case of cybersecurity incident response23
A text-mining based cyber-risk assessment and mitigation framework for critical analysis of online hacker forums23
Bringing transparency and trustworthiness to loot boxes with blockchain and smart contracts23
From predictive to prescriptive analytics: A data-driven multi-item newsvendor model23
Recommendation of startups as technology cooperation candidates from the perspectives of similarity and potential: A deep learning approach23
Impact of information timeliness and richness on public engagement on social media during COVID-19 pandemic: An empirical investigation based on NLP and machine learning23
Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event prediction with deep learning23
Customer-centric prioritization of process improvement projects23
Fraudulent review detection model focusing on emotional expressions and explicit aspects: investigating the potential of feature engineering23
Customer models for artificial intelligence-based decision support in fashion online retail supply chains22
IoT-based location and quality decision-making in emerging shared parking facilities with competition22
Interpretable data science for decision making22
Pricing and advertising for reward-based crowdfunding products in E-commerce22
On addressing RFID/NFC-based relay attacks: An overview22
The impact of hierarchical privilege levels and non-hierarchical incentives on continued contribution in online Q&A communities: A motivational model of gamification goals21
Exploring recommendations for circular supply chain management through interactive visualisation21
A personalized paper recommendation method considering diverse user preferences21
mHealth App recommendation based on the prediction of suitable behavior change techniques21
A novel approach for fraudulent reviewer detection based on weighted topic modelling and nearest neighbors with asymmetric Kullback–Leibler divergence21
A permissioned blockchain-based implementation of LMSR prediction markets21
Is user-generated content always helpful? The effects of online forum browsing on consumers' travel purchase decisions21
Job satisfaction and employee turnover determinants in Fortune 50 companies: Insights from employee reviews from Indeed.com20
The power of emotions in online decision making: A study of seller reputation using fMRI20
A probabilistic Bayesian inference model to investigate injury severity in automobile crashes20
Disconfirmation effect on online review credibility: An experimental analysis20
CATCHM: A novel network-based credit card fraud detection method using node representation learning20
Directed disease networks to facilitate multiple-disease risk assessment modeling19
Why do organizations leverage social media to create business value? An external factor-centric empirical investigation19
S2SAN: A sentence-to-sentence attention network for sentiment analysis of online reviews19
Mining product competitiveness by fusing multisource online information19
Spline-rule ensemble classifiers with structured sparsity regularization for interpretable customer churn modeling19
Making green power purchase agreements more predictable and reliable for companies18
Improving healthcare access management by predicting patient no-show behaviour18
Bayesian Stackelberg games for cyber-security decision support18
Impact of online gamers' conscientiousness on team function engagement and loyalty18
A novel probabilistic graphic model to detect product defects from social media data18
Stratifying no-show patients into multiple risk groups via a holistic data analytics-based framework17
Can digital consumption boost physical consumption? The effect of online music streaming on record sales17
Towards risk-aware artificial intelligence and machine learning systems: An overview17
Is optimal recommendation the best? A laboratory investigation under the newsvendor problem17
Dynamic self-organizing feature map-based models applied to bankruptcy prediction17
Evaluation of metaverse integration alternatives of sharing economy in transportation using fuzzy Schweizer-Sklar based ordinal priority approach16
A competing risks model based on latent Dirichlet Allocation for predicting churn reasons16
Establishing a frame of reference for measuring disaster resilience16
Platform entry and homing as competitive strategies under cross-sided network effects16
Impact of IT governance process capability on business performance: Theory and empirical evidence16
Leveraging fine-grained transaction data for customer life event predictions16
Critical risk considerations in auto-ID security: Barcode vs. RFID16
Neighbor-aware review helpfulness prediction16
Secure attribute-based search in RFID-based inventory control systems16
Financial distress prediction using integrated Z-score and multilayer perceptron neural networks16
A holistic approach to interpretability in financial lending: Models, visualizations, and summary-explanations16
Analytics capabilities and organizational competitiveness: Unveiling the impact of management control systems and environmental uncertainty15
Music intelligence: Granular data and prediction of top ten hit songs15
Link prediction in heterogeneous information networks: An improved deep graph convolution approach15
A deep learning approach for detecting fake reviewers: Exploiting reviewing behavior and textual information15
Promotional pricing strategies for platform vendors: Competition between first- and third-party products15
Sourcing product innovation intelligence from online reviews15
IT-business alignment, big data analytics capability, and strategic decision-making: Moderating roles of event criticality and disruption of COVID-1915
Do President Trump's tweets affect financial markets?14
A two-stage machine learning framework to predict heart transplantation survival probabilities over time with a monotonic probability constraint14
Which voice are you satisfied with? Understanding the physician–patient voice interactions on online health platforms14
A prescriptive analytics framework for efficient E-commerce order delivery14
The importance of online reviews depends on when they are presented14
Redefining profit metrics for boosting student retention in higher education14
Recommendation systems and convergence of online reviews: The type of product network matters!14
Understanding the interplay between online reviews and growth of independent and branded hotels14
The effects of bidder factors on online bidding strategies: A motivation-opportunity-ability (MOA) model14
Spreading the information in complex networks: Identifying a set of top-N influential nodes using network structure14
Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo14
Minimizing the data quality problem of information systems: A process-based method14
Data-driven decision-making in credit risk management: The information value of analyst reports13
Measuring the sustainability and resilience of blood supply chains13
Applied machine learning for a zero defect tolerance system in the automated assembly of pharmaceutical devices13
An ensemble model for link prediction based on graph embedding13
Crafting performance-based cryptocurrency mining strategies using a hybrid analytics approach13
Walking on air or hopping mad? Understanding the impact of emotions, sentiments and reactions on ratings in online customer reviews of mobile apps13
A simulation-based risk interdependency network model for project risk assessment13
Understanding the impacts of user- and marketer- generated content on free digital content consumption13
A cross-domain recommender system through information transfer for medical diagnosis13
ForeSim-BI: A predictive analytics decision support tool for capacity planning12
Encoding resource experience for predictive process monitoring12
The value of firm engagement: How do ratings benefit from managerial responses?12
Choice of pricing and marketing strategies in reward-based crowdfunding campaigns12
Online media coverage, consumer engagement and movie sales: A PVAR approach12
Box office sales and social media: A cross-platform comparison of predictive ability and mechanisms12
Applying data driven decision making to rank vocational and educational training programs with TOPSIS12
Partial order resolution of event logs for process conformance checking11
An explanatory machine learning framework for studying pandemics: The case of COVID-19 emergency department readmissions11
A deep recurrent neural network approach to learn sequence similarities for user-identification11
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement11
Which feedback matters? The role of expressions and valence in continuous high-quality knowledge contribution in the online Q&A community11
For whom does a game update? Players' status-contingent gameplay on online games before and after an update11
Developing a decision support system to detect material weaknesses in internal control11
Effect of sponsorship disclosure on online consumer responses to positive reviews: The moderating role of emotional intensity and tie strength11
Multi-modal emotion expression and online charity crowdfunding success11
Impact of different platform promotions on online sales and conversion rate: The role of business model and product line length11
Multivariate data quality assessment based on rotated factor scores and confidence ellipsoids11
How IT wisdom affects firm performance: An empirical investigation of 15-year US panel data11
Facilitating like Darwin: Supporting cross-fertilisation in crowdsourcing11
Coordinated inauthentic behavior and information spreading on Twitter11
FinPathlight: Framework for an multiagent recommender system designed to increase consumer financial capability10
Time-varying effects of search engine advertising on sales–An empirical investigation in E-commerce10
DMN4DQ: When data quality meets DMN10
The effects of consumer animosity on demand for sharing-based accommodations: Evidence from Airbnb10
Incorrect data in the widely used Inside Airbnb dataset10
Predicting donation behavior: Acquisition modeling in the nonprofit sector using Facebook data10
Authority and consensus in group decision making with fallible individuals10
The role you play, the life you have: Donor retention in online charitable crowdfunding platform10
Aligning the interests of newsvendors and forecasters through blockchain-based smart contracts and proper scoring rules10
Predicting employee absenteeism for cost effective interventions10
Incorporating FAT and privacy aware AI modeling approaches into business decision making frameworks10
A critical assessment of consumer reviews: A hybrid NLP-based methodology10
A technique for determining relevance scores of process activities using graph-based neural networks9
Cultural differences in the perception of credible online reviews – The influence of presentation format9
Real-time temperature prediction in a cold supply chain based on Newton's law of cooling9
Power structure builds gamer loyalty9
Exploring investors' expectancies and its impact on project funding success likelihood in crowdfunding by using text analytics and Bayesian networks9
A project prioritization approach considering uncertainty, reliability, criteria prioritization, and robustness9
Advancing our understanding and assessment of cognitive effort in the cognitive fit theory and data visualization context: Eye tracking-based approach9
Preference enhanced hybrid expertise retrieval system in community question answering services9
Model identification for ARMA time series through convolutional neural networks9
LSTM-ReGAT: A network-centric approach for cryptocurrency price trend prediction9
Would you please like my tweet?! An artificially intelligent, generative probabilistic, and econometric based system design for popularity-driven tweet content generation9
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor9
Measuring project resilience – Learning from the past to enhance decision making in the face of disruption9
Broad or exact? Search Ad matching decisions with keyword specificity and position9
How to improve user engagement and retention in mobile payment: A gamification affordance perspective9
An empirical examination of voluntary profiling: Privacy and quid pro quo9
Improving intention to back projects with effective designs of progress presentation in crowdfunding campaign sites9
Automated mortgage origination delay detection from textual conversations8
Mining voices from self-expressed messages on social-media: Diagnostics of mental distress during COVID-198
Proper and improper uses of MCDA methods in energy systems analysis8
How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigation8
The ambiguous proposal evaluation problem8
Modeling relationships between retail prices and consumer reviews: A machine discovery approach and comprehensive evaluations8
Power of information transparency: How online reviews change the effect of agglomeration density on firm revenue8
Identifying comparable entities with indirectly associative relations and word embeddings from web search logs8
An interactive decision support system for real-time ambulance relocation with priority guidelines8
Explainability and fairness of RegTech for regulatory enforcement: Automated monitoring of consumer complaints8
ProcessGAN: Supporting the creation of business process improvement ideas through generative machine learning8
An exploration of the relation between the visual attributes of thumbnails and the view-through of videos: The case of branded video content8
How to elicit and cease herding behaviour? On the effectiveness of a warning message as a debiasing decision support system8
On selecting a probabilistic classifier for appointment no-show prediction8
Stopping information search: An fMRI investigation8
Aggregating user preferences in group recommender systems: A crowdsourcing approach8
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction8
Illuminating and bridging the vortex between tacit and explicit knowledge: Counterbalancing information asymmetry in high-value low-frequency transactions8
Leveraging online review platforms to support public policy: Predicting restaurant health violations based on online reviews8
Collaborative group embedding and decision aggregation based on attentive influence of individual members: A group recommendation perspective8
Capital shortfall: A multicriteria decision support system for the identification of weak banks8
Prediction of initial coin offering success based on team knowledge and expert evaluation8
OrdinoR: A framework for discovering, evaluating, and analyzing organizational models using event logs8
Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context7
Clinical decision support system and hospital readmission reduction: Evidence from U.S. panel data7
Clustering temporal disease networks to assist clinical decision support systems in visual analytics of comorbidity progression7
Fast and frugal heuristics for portfolio decisions with positive project interactions7
Victim crisis communication strategy on digital media: A study of the COVID-19 pandemic7
A machine learning investigation of factors that contribute to predicting cognitive performance: Difficulty level, reaction time and eye-movements7
Regression imputation optimizing sample size and emulation: Demonstrations and comparisons to prominent methods7
Drivers of and barriers to decision support technology use by financial report auditors7
A social mechanism for task-oriented crowdsourcing recommendations7
A strategic decision-making architecture toward hybrid teams for dynamic competitive problems7
Designing information feedback for bidders in multi-item multi-unit combinatorial auctions7
The dynamic customer engagement behaviors in the customer satisfaction survey7
Enhancing brand love, customer engagement, brand experience, and repurchase intention: Focusing on the role of gamification in mobile apps7
A collaborative decision support system for multi-criteria automatic clustering7