Decision Support Systems

Papers
(The H4-Index of Decision Support Systems is 34. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-02-01 to 2025-02-01.)
ArticleCitations
Improving debt collection via contact center information: A predictive analytics framework411
Investigating the beneficial impact of segmentation-based modelling for credit scoring114
Create the best first glance: The cross-cultural effect of image background on purchase intention68
A critical assessment of consumer reviews: A hybrid NLP-based methodology66
How does mobile device usage influence review helpfulness through consumer evaluation? Evidence from TripAdvisor65
Understanding the effect of group emotions on consumer instant order cancellation behavior in livestreaming E-commerce: Empirical evidence from TikTok65
Relative effects of the different bundles of web-design features on intentions to purchase experience products online61
An explanation framework and method for AI-based text emotion analysis and visualisation57
Why some products compete and others don't: A competitive attribution model from customer perspective57
A meta-path, attention-based deep learning method to support hepatitis carcinoma predictions for improved cirrhosis patient management56
Strategic team design for sustainable effectiveness: A data-driven analytical perspective and its implications56
The double-edged sword of delivery guarantee in E-commerce52
Facial expression-enhanced recommendation for virtual fitting rooms50
Data analytics and decision-making systems: Implications of the global outbreaks50
A model of two-zoned network for platform competition48
Demystifying analytical information processing capability: The case of cybersecurity incident response48
Data misrepresentation detection for insurance underwriting fraud prevention47
Decisions for information or information for decisions? Optimizing information gathering in decision-intensive processes47
Pay-for-performance schemes and hospital HIT adoption47
Towards explainable artificial intelligence through expert-augmented supervised feature selection46
Impact of the COVID-19 pandemic on the stock market and investor online word of mouth45
Crowdfunding from friends: Tie strength and embeddedness44
A social mechanism for task-oriented crowdsourcing recommendations43
Encoding resource experience for predictive process monitoring43
The role of visibility in supply chain resiliency: Applying the Nexus supplier index to unveil hidden critical suppliers in deep supply networks43
Mining product competitiveness by fusing multisource online information42
How transparency affects algorithmic advice utilization: The mediating roles of trusting beliefs41
A hybrid decision support system for adaptive trading strategies: Combining a rule-based expert system with a deep reinforcement learning strategy41
Assuring quality and waiting time in real-time spatial crowdsourcing41
Inferring multi-stage risk for online consumer credit services: An integrated scheme using data augmentation and model enhancement40
Towards fair decision: A novel representation method for debiasing pre-trained models39
Avatars and organizational knowledge sharing39
A functional Hidden Markov Model to incorporate dynamics into Bayesian optimal stopping problems: Helping physicians manage traumatic brain injuries38
Visual analytics of set data for knowledge discovery and member selection support35
Can bots help create knowledge? The effects of bot intervention in open collaboration34
IFC/Editorial Board34
A collaborative decision support system for multi-criteria automatic clustering34
Vulnerability disclosure mechanisms: A synthesis and framework for market-based and non-market-based disclosures34
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