Journal of Business Research

Article	Citations
How to conduct a bibliometric analysis: An overview and guidelines	2911
Digital transformation: A multidisciplinary reflection and research agenda	1426
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research	1217
Effects of COVID-19 on business and research	1101
Impact of Covid-19 on consumer behavior: Will the old habits return or die?	924
The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy	830
Employee adjustment and well-being in the era of COVID-19: Implications for human resource management	610
Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach	554
The role of live streaming in building consumer trust and engagement with social commerce sellers	473
Influencers on Instagram: Antecedents and consequences of opinion leadership	437
Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak	424
I'll trade you diamonds for toilet paper: Consumer reacting, coping and adapting behaviors in the COVID-19 pandemic	407
Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective	398
Masters of disasters? Challenges and opportunities for SMEs in times of crisis	392
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review	376
Chatbot e-service and customer satisfaction regarding luxury brands	372
Digital economy: An innovation driver for total factor productivity	357
Authenticity under threat: When social media influencers need to go beyond self-presentation	335
COVID-19 and digitalization: The great acceleration	334
The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies	320
Digital transformation in healthcare: Analyzing the current state-of-research	307
Innovation in emerging economies: Research on the digital economy driving high-quality green development	304
Covid-19′s impact on supply chain decisions: Strategic insights from NASDAQ 100 firms using Twitter data	302
Social entrepreneurship research: A review and future research agenda	300
Artificial intelligence in supply chain management: A systematic literature review	288

Exploring attitude–behavior gap in sustainable consumption: comparison of recycled and upcycled fashion products	284
Immigrant entrepreneurship: A review and research agenda	273
Guidelines for advancing theory and practice through bibliometric research	270
Antecedents, consequences, and challenges of small and medium-sized enterprise digitalization	268
Top management knowledge value, knowledge sharing practices, open innovation and organizational performance	262
Marketing innovations during a global crisis: A study of China firms’ response to COVID-19	259
An agile co-creation process for digital servitization: A micro-service innovation approach	258
Managing uncertainty during a global pandemic: An international business perspective	250
The future of business education: A commentary in the shadow of the Covid-19 pandemic	247
Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption	246
Customer service chatbots: Anthropomorphism and adoption	241
Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation	236
Digitalization and business models: Where are we going? A science map of the field	235
‘Masstige’ marketing: A review, synthesis and research agenda	234
Towards a circular economy: An emerging economies context	226
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?	211
Exploring the impact of digital transformation on technology entrepreneurship and technological market expansion: The role of technology readiness, exploration and exploitation	207
An integrative framework of stakeholder engagement for innovation management and entrepreneurship development	206
R&D internationalization and innovation: A systematic review, integrative framework and future research directions	203
The role of digital innovation in knowledge management systems: A systematic literature review	192
Convergence innovation in the digital age and in the COVID-19 pandemic crisis	192
Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization	188
Examining the impact of luxury brand's social media marketing on customer engagement​: Using big data analytics and natural language processing	187
Fake news, social media and marketing: A systematic review	184
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis	181
Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs	180
Does corporate social responsibility impact firms' innovation capacity? The indirect link between environmental & social governance implementation and innovation performance	175
Trust me, trust me not: A nuanced view of influencer marketing on social media	171
Influencer advertising on social media: The multiple inference model on influencer-product congruence and sponsorship disclosure	170
Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility	170
Mastering digital transformation: The nexus between leadership, agility, and digital strategy	170
Supply chain recovery challenges in the wake of COVID-19 pandemic	167
Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda	166
Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention	166
Artificial intelligence in business: State of the art and future research agenda	163
Five decades of research on foreign direct investment by MNEs: An overview and research agenda	163
Unveiling the impact of the adoption of digital technologies on firms’ innovation performance	162
The evolving role of artificial intelligence in marketing: A review and research agenda	161
Past, present, and future of customer engagement	161
Marketing a new generation of bio-plastics products for a circular economy: The role of green self-identity, self-congruity, and perceived value	159
Demystifying pollution haven hypothesis: Role of FDI	156
Brand co-creation through social commerce information sharing: The role of social media	155
Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes	155
Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers’ benefits and experience	154
Corporate digital responsibility	153
The Internet of Everything: Smart things and their impact on business models	151
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance	144
Influence of new-age technologies on marketing: A research agenda	143
What is augmented reality marketing? Its definition, complexity, and future	143
Supply chain management during and post-COVID-19 pandemic: Mitigation strategies and practical lessons learned	142

Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness	141
Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, Web3 and Wild Markets	141
CSR disclosure and firm performance: The mediating role of corporate reputation and moderating role of CEO integrity	139
Absorptive capacity, strategic flexibility, and business model innovation: Empirical evidence from Italian SMEs	139
The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda	139
Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited	137
Individual and team entrepreneurial orientation: Scale development and configurations for success	137
Customers’ motivation to engage with luxury brands on social media	137
Customer experience driven business model innovation	137
The effect of COVID – 19 pandemic on global stock market volatility: Can economic strength help to manage the uncertainty?	134
Supply network design to address United Nations Sustainable Development Goals: A case study of blockchain implementation in Thai fish industry	134
Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective	133
Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement	133
The effect of digitalization on business performance: An applied study of KIBS	131
Understanding influencer marketing: The role of congruence between influencers, products and consumers	129
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce	129
The entrepreneurial process: The link between intentions and behavior	127
Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context	127
Big data analytics capabilities and firm performance: An integrated MCDM approach	126
Antecedents of innovative performance: Findings from PLS-SEM and fuzzy sets (fsQCA)	123
Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation	121
What do we know about transfer pricing? Insights from bibliometric analysis	121
Enhancing user engagement: The role of gamification in mobile apps	121
Marketing in the Metaverse: Conceptual understanding, framework, and research agenda	120
Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies	119
Customer experience management in the age of big data analytics: A strategic framework	118
Shopping in augmented reality: The effects of spatial presence, personalization and intrusiveness on app and brand responses	117
The status quo of research on entrepreneurial orientation: Conversational landmarks and theoretical scaffolding	117
Writing an impactful review article: What do we know and what do we need to know?	116
Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study	115
Extending the resource and knowledge based view: A critical analysis into its theoretical evolution and future research directions	115
Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis	114
Going on a journey: A review of the customer journey literature	112
Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach	112
Frontline encounters of the AI kind: An evolved service encounter framework	112
Does enterprise social media use promote employee creativity and well-being?	110
A meta-analysis of the relationship between place attachment and pro-environmental behaviour	110
Servitization research: A review and bibliometric analysis of past achievements and future promises	110
AI-enabled business-model innovation and transformation in industrial ecosystems: A framework, model and outline for further research	110
Effect of eco-innovation on green supply chain management, circular economy capability, and performance of small and medium enterprises	110
Exploration and exploitation in crisis environment: Implications for level and variability of firm performance	109
Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences	109
One size does not fit all: Strategy configurations, complex environments, and new venture performance in emerging economies	109
How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops	108
Leadership characteristics and digital transformation	107
On the costs of digital entrepreneurship: Role conflict, stress, and venture performance in digital platform-based ecosystems	107
Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands	107
The playground effect: How augmented reality drives creative customer engagement	107
Consumer trust and perceived risk for voice-controlled artificial intelligence: The case of Siri	104
The influence of inbound open innovation on ambidexterity performance: Does it pay to source knowledge from supply chain stakeholders?	103
A systemic logic for circular business models	103
Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust	101
Coworking spaces: Empowerment for entrepreneurship and innovation in the digital and sharing economy	100
A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture	100
Moments of luxury: Hedonic escapism as a luxury experience	98
The influence of scent on virtual reality experiences: The role of aroma-content congruence	98
Hop to it! The impact of organization type on innovation response time to the COVID-19 crisis	98
Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism	98
Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study	97
A (new) role for business – Promoting the United Nations’ Sustainable Development Goals through the internet-of-things and blockchain technology	97
The dark side of leadership: A systematic literature review and meta-analysis of destructive leadership research	97
Coopetition in innovation ecosystems: A comparative analysis of knowledge transfer configurations	97
Shopping in virtual reality: A literature review and future agenda	97
A broad overview of interactive digital marketing: A bibliometric network analysis	96
Digital transformation as a springboard for product, process and business model innovation	96
Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities	96
How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem	95
Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era	95
Reputation and legitimacy: Key factors for Higher Education Institutions’ sustained competitive advantage	95
Robot will take your job: Innovation for an era of artificial intelligence	95
Crafting the customer experience in omnichannel contexts: The role of channel integration	95
Customer participation, and green product innovation in SMEs: The mediating role of opportunity recognition and exploitation	94
The effects of consumer attitude on green purchase intention: A meta-analytic path analysis	94
Stakeholder integration, environmental sustainability orientation and financial performance	94
Digital ecosystem and consumer engagement: A socio-technical perspective	94
Impact of product characteristics of limited edition shoes on perceived value, brand trust, and purchase intention; focused on the scarcity message frequency	94
Be creative, my friend! Engaging users on Instagram by promoting positive emotions	93
How CSR reputation, sustainability signals, and country-of-origin sustainability reputation contribute to corporate brand performance: An exploratory study	92
Post-disaster business recovery: An entrepreneurial marketing perspective	91
Political connections and green innovation: The role of a corporate entrepreneurship strategy in state-owned enterprises	91

Three decades of research on loyalty programs: A literature review and future research agenda	90
Motives and profiles of ICO investors	90
Value of special issues in the journal of business research: A bibliometric analysis	89
Using confirmatory composite analysis to assess emergent variables in business research	89
Digital or not – The future of entrepreneurship and innovation	89
Generous charity to preserve green image? Exploring linkage between strategic donations and environmental misconduct	88
Customer engagement and social media: Revisiting the past to inform the future	88
Business model innovation through the application of the Internet-of-Things: A comparative analysis	88
Exploring digital corporate social responsibility communications on Twitter	88
The superstar social media influencer: Exploiting linguistic style and emotional contagion over content?	87
Technology-enabled personalization in retail stores: Understanding drivers and barriers	86
The effects of augmented reality mobile app advertising: Viral marketing via shared social experience	86
Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis	85
Exploring the relationship between entrepreneurial resilience and success: The moderating role of stakeholders' engagement	85
The effect of entrepreneurial orientation on new venture performance: Contingency roles of entrepreneurial actions	85
Telepresence, time distortion, and consumer traits of virtual reality shopping	85
Antecedents and consequences of business model innovation in the IT industry	85
Responses to COVID-19: The role of governance, healthcare infrastructure, and learning from past pandemics	85
Digital servitization and sustainability through networking: Some evidences from IoT-based business models	84
“Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy	84
Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?	84
Augmenting organizational decision-making with deep learning algorithms: Principles, promises, and challenges	83
Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations	82
A microfoundational perspective on SMEs’ growth in the digital transformation era	82
Challenges at the marketing–operations interface in omni-channel retail environments	82
‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis	82
A meta-analytical review of antecedents and outcomes of firm resilience	81
Digital platform openness: Drivers, dimensions and outcomes	80
CSR and green process innovation as antecedents of micro, small, and medium enterprise performance: Moderating role of perceived environmental volatility	80
Franchising research on emerging markets: Bibliometric and content analyses	80
International trade resilience and the Covid-19 pandemic	79
The effect of entrepreneurial orientation on firm performance: A multigroup analysis comparing China, Mexico, and Spain	79
Reimagining global food value chains through effective resilience to COVID-19 shocks and similar future events: A dynamic capability perspective	79
Blockchain as an external enabler of new venture ideas: Digital entrepreneurs and the disintermediation of the global music industry	79
Latent class analysis in PLS-SEM: A review and recommendations for future applications	78
Exploring the viability of equity crowdfunding as a fundraising instrument: A configurational analysis of contingency factors that lead to crowdfunding success and failure	78
Ethical design in social media: Assessing the main performance measurements of user online behavior modification	78
Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework	77
How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation	77
Digital platform-based ecosystems: The evolution of collaboration and competition between incumbent producers and entrant platforms	77
Sustainable marketing activities of traditional fashion market and brand loyalty	77
Digitalization of work and entry into entrepreneurship	76
Going green and sustainable: The influence of green HR practices on the organizational rationale for sustainability	76
The road to consumer forgiveness is paved with money or apology? The roles of empathy and power in service recovery	76
Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence	75
Managing the product-harm crisis in the digital era: The role of consumer online brand community engagement	75
Do stakeholder capabilities promote sustainable business innovation in small and medium-sized enterprises? Evidence from Italy	75
Uncovering the dark side of gamification at work: Impacts on engagement and well-being	75
How virtual reality affects consumer choice	74
Intelligent purchasing: How artificial intelligence can redefine the purchasing function	74
How may I help you? Driving brand engagement through the warmth of an initial chatbot message	74
The bright and dark sides of social cyberloafing: Effects on employee mental health in China	74
Electric vehicles’ consumer behaviours: Mapping the field and providing a research agenda	73
Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective	73
The role of visual cues in eWOM on consumers’ behavioral intention and decisions	73
City image, city brand personality and generation Z residents' life satisfaction under economic crisis: Predictors of city-related social media engagement	72
Data analytics in a privacy-concerned world	72
Customer engagement, customer equity and repurchase intention in mobile apps	71
The development of business model research: A bibliometric review	71
Business ties, political ties, and innovation performance in Chinese industrial firms: The role of entrepreneurial orientation and environmental dynamism	71
Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors	71
The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots	71
Knowledge hiding in organizational crisis: The moderating role of leadership	70
Signaling green! firm ESG signals in an interconnected environment that promote brand valuation	70
SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem	70
Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding	70
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents	70
Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective	70
A comprehensive bibliometric analysis of entrepreneurship and crisis literature published from 1984 to 2020	69
Intellectual agility and innovation in micro and small businesses: The mediating role of entrepreneurial leadership	69
Why wouldn’t green appeal drive purchase intention? Moderation effects of consumption values in the UK and China	69
Entrepreneurial orientation, concern for socioemotional wealth preservation, and family firm performance	69
A socio-technical view of platform ecosystems: Systematic review and research agenda	69
Surviving an economic downturn: Dynamic capabilities of SMEs	68
Differences in the impact of R&D intensity and R&D internationalization on firm performance – Mediating role of innovation performance	68
The motivational factors of business venturing: Opportunity versus necessity? A gendered perspective on European countries	68
Environmental information disclosure and corporate innovation: The “Inverted U-shaped” regulating effect of media attention	68
Business model innovation through dynamic capabilities in small and medium enterprises – Evidence from the German Mittelstand	68
Service customer orientation and social sustainability: The case of small medium enterprises	68
Measuring customer experience quality: The EXQ scale revisited	68
Effective entrepreneurial marketing on Facebook – A longitudinal study	67
How to “Nudge” your consumers toward sustainable fashion consumption: An fMRI investigation	67
Behind the runway: Extending sustainability in luxury fashion supply chains	67
Cobots in knowledge work	67
Luxury in the digital age: A multi-actor service encounter perspective	66
A framework of intellectual property protection strategies and open innovation	66
A state-of-the-art review of the sharing economy: Scientometric mapping of the scholarship	66
Marketing in a data-driven digital world: Implications for the role and scope of marketing	66
Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study	66
AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework	66
Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19 – A multi-theoretical approach	65
Is digital transformation threatened? A systematic literature review of the factors influencing firms’ digital transformation and internationalization	65
Corporate venture capital and CSR performance: An extended resource based view’s perspective	65
Entrepreneurial marketing and firm performance: Synthesis and conceptual development	65
Fostering growth patterns of SMEs through business model innovation. A tailored dynamic business modelling approach	65