Journal of Business Research

Article	Citations
How to conduct a bibliometric analysis: An overview and guidelines	4198
Digital transformation: A multidisciplinary reflection and research agenda	1904
Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective	533
Digital economy: An innovation driver for total factor productivity	511
Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review	504
Innovation in emerging economies: Research on the digital economy driving high-quality green development	432
COVID-19 and digitalization: The great acceleration	430
Digital transformation in healthcare: Analyzing the current state-of-research	403
Guidelines for advancing theory and practice through bibliometric research	394
The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies	389
Artificial intelligence in supply chain management: A systematic literature review	367
Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation	322
Top management knowledge value, knowledge sharing practices, open innovation and organizational performance	317
Understanding consumers’ acceptance of automated technologies in service encounters: Drivers of digital voice assistants adoption	317
Digitalization and business models: Where are we going? A science map of the field	303
Towards a circular economy: An emerging economies context	272
Exploring the impact of digital transformation on technology entrepreneurship and technological market expansion: The role of technology readiness, exploration and exploitation	265
Rising with the machines: A sociotechnical framework for bringing artificial intelligence into the organization	262
Mastering digital transformation: The nexus between leadership, agility, and digital strategy	250
Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?	250
Unveiling the impact of the adoption of digital technologies on firms’ innovation performance	241
R&D internationalization and innovation: A systematic review, integrative framework and future research directions	237
Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda	236
The role of digital innovation in knowledge management systems: A systematic literature review	232
Trust me, trust me not: A nuanced view of influencer marketing on social media	232

Artificial intelligence in business: State of the art and future research agenda	231
Examining the impact of luxury brand's social media marketing on customer engagement​: Using big data analytics and natural language processing	231
Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis	229
Convergence innovation in the digital age and in the COVID-19 pandemic crisis	226
Fake news, social media and marketing: A systematic review	225
Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs	221
The evolving role of artificial intelligence in marketing: A review and research agenda	215
Past, present, and future of customer engagement	215
Organizational mindfulness towards digital transformation as a prerequisite of information processing capability to achieve market agility	211
Influencer advertising on social media: The multiple inference model on influencer-product congruence and sponsorship disclosure	211
The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance	208
Money, possessions, and ownership in the Metaverse: NFTs, cryptocurrencies, Web3 and Wild Markets	208
Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention	203
Corporate digital responsibility	203
Marketing in the Metaverse: Conceptual understanding, framework, and research agenda	201
Understanding influencer marketing: The role of congruence between influencers, products and consumers	199
Supply chain recovery challenges in the wake of COVID-19 pandemic	196
Five decades of research on foreign direct investment by MNEs: An overview and research agenda	195
Supply chain management during and post-COVID-19 pandemic: Mitigation strategies and practical lessons learned	192
What is augmented reality marketing? Its definition, complexity, and future	191
Demystifying pollution haven hypothesis: Role of FDI	190
Influence of new-age technologies on marketing: A research agenda	179
Corporate social responsibility and firm performance in the hotel industry. The mediating role of green human resource management and environmental outcomes	175
The Internet of Everything: Smart things and their impact on business models	174
Brand co-creation through social commerce information sharing: The role of social media	174
The effect of digitalization on business performance: An applied study of KIBS	173
Examining antecedents of consumers’ pro-environmental behaviours: TPB extended with materialism and innovativeness	172
How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops	172
Absorptive capacity, strategic flexibility, and business model innovation: Empirical evidence from Italian SMEs	171
Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce	171
Environmental uncertainty, resource orchestration and digital transformation: A fuzzy-set QCA approach	169
CSR disclosure and firm performance: The mediating role of corporate reputation and moderating role of CEO integrity	166
The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda	165
AI-enabled business-model innovation and transformation in industrial ecosystems: A framework, model and outline for further research	165
Understanding consumers’ social media engagement behaviour: An examination of the moderation effect of social media context	165
Alexa, do voice assistants influence consumer brand engagement? – Examining the role of AI powered voice assistants in influencing consumer brand engagement	162
Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis	159
Cognitive, affective, and behavioral consumer responses to augmented reality in e-commerce: A comparative study	158
Enhancing user engagement: The role of gamification in mobile apps	158
Supply network design to address United Nations Sustainable Development Goals: A case study of blockchain implementation in Thai fish industry	157
What do we know about transfer pricing? Insights from bibliometric analysis	156
The effect of COVID – 19 pandemic on global stock market volatility: Can economic strength help to manage the uncertainty?	154
Enhancing chatbot effectiveness: The role of anthropomorphic conversational styles and time orientation	154
Leadership characteristics and digital transformation	153
One size does not fit all: Strategy configurations, complex environments, and new venture performance in emerging economies	153
Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism	153
Extending the resource and knowledge based view: A critical analysis into its theoretical evolution and future research directions	152
Effect of eco-innovation on green supply chain management, circular economy capability, and performance of small and medium enterprises	150
Writing an impactful review article: What do we know and what do we need to know?	148
Digital transformation as a springboard for product, process and business model innovation	146

Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities	144
Consumer trust and perceived risk for voice-controlled artificial intelligence: The case of Siri	143
The status quo of research on entrepreneurial orientation: Conversational landmarks and theoretical scaffolding	142
Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies	142
Shopping in virtual reality: A literature review and future agenda	142
Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust	140
Blending the real world and the virtual world: Exploring the role of flow in augmented reality experiences	140
Customer engagement and social media: Revisiting the past to inform the future	139
Going on a journey: A review of the customer journey literature	139
Does enterprise social media use promote employee creativity and well-being?	136
On the costs of digital entrepreneurship: Role conflict, stress, and venture performance in digital platform-based ecosystems	133
A meta-analysis of the relationship between place attachment and pro-environmental behaviour	131
Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands	130
Political connections and green innovation: The role of a corporate entrepreneurship strategy in state-owned enterprises	130
“Stop the unattainable ideal for an ordinary me!” fostering parasocial relationships with social media influencers: The role of self-discrepancy	129
Servitization research: A review and bibliometric analysis of past achievements and future promises	128
A broad overview of interactive digital marketing: A bibliometric network analysis	126
Value of special issues in the journal of business research: A bibliometric analysis	126
The influence of scent on virtual reality experiences: The role of aroma-content congruence	125
How does artificial intelligence enable and enhance value co-creation in industrial markets? An exploratory case study in the healthcare ecosystem	125
A (new) role for business – Promoting the United Nations’ Sustainable Development Goals through the internet-of-things and blockchain technology	123
Exploring the challenges of remote work on Twitter users' sentiments: From digital technology development to a post-pandemic era	121
SMEs and digital transformation during a crisis: The emergence of resilience as a second-order dynamic capability in an entrepreneurial ecosystem	121
The effects of consumer attitude on green purchase intention: A meta-analytic path analysis	121
Signaling green! firm ESG signals in an interconnected environment that promote brand valuation	120
The dark side of leadership: A systematic literature review and meta-analysis of destructive leadership research	120
A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture	119
Is digital transformation threatened? A systematic literature review of the factors influencing firms’ digital transformation and internationalization	119
A systemic logic for circular business models	117
Be creative, my friend! Engaging users on Instagram by promoting positive emotions	116
Digital or not – The future of entrepreneurship and innovation	116
Crafting the customer experience in omnichannel contexts: The role of channel integration	115
Circular economy and digital capabilities of SMEs for providing value to customers: Combined resource-based view and ambidexterity perspective	114
Three decades of research on loyalty programs: A literature review and future research agenda	112
Impact of product characteristics of limited edition shoes on perceived value, brand trust, and purchase intention; focused on the scarcity message frequency	112
Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors	111
The superstar social media influencer: Exploiting linguistic style and emotional contagion over content?	111
Digital platform-based ecosystems: The evolution of collaboration and competition between incumbent producers and entrant platforms	110
Digital servitization and sustainability through networking: Some evidences from IoT-based business models	110
Franchising research on emerging markets: Bibliometric and content analyses	110
Reimagining global food value chains through effective resilience to COVID-19 shocks and similar future events: A dynamic capability perspective	109
A microfoundational perspective on SMEs’ growth in the digital transformation era	109
Digital ecosystem and consumer engagement: A socio-technical perspective	108
Augmenting organizational decision-making with deep learning algorithms: Principles, promises, and challenges	108
Latent class analysis in PLS-SEM: A review and recommendations for future applications	108
A meta-analytical review of antecedents and outcomes of firm resilience	108
The role of the human-robot interaction in consumers’ acceptance of humanoid retail service robots	107
Hop to it! The impact of organization type on innovation response time to the COVID-19 crisis	106
Antecedents and consequences of business model innovation in the IT industry	106
Motives and profiles of ICO investors	106
Value of corporate social responsibility for multiple stakeholders and social impact – Relationship marketing perspective	106
AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework	105
Business model innovation through the application of the Internet-of-Things: A comparative analysis	104
Technology-enabled personalization in retail stores: Understanding drivers and barriers	104
Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?	104
Digital platform openness: Drivers, dimensions and outcomes	104
Sustainability through digital transformation: A systematic literature review for research guidance	104
Does digital transformation improve the firm’s performance? From the perspective of digitalization paradox and managerial myopia	103
Using confirmatory composite analysis to assess emergent variables in business research	102
How do ESG affect the spillover of green innovation among peer firms? Mechanism discussion and performance study	102
International trade resilience and the Covid-19 pandemic	101
The effects of augmented reality mobile app advertising: Viral marketing via shared social experience	101
Reshaping the contexts of online customer engagement behavior via artificial intelligence: A conceptual framework	101
The role of visual cues in eWOM on consumers’ behavioral intention and decisions	101
Antecedents and consequences of knowledge hiding: The moderating role of knowledge hiders and knowledge seekers in organizations	101
Artificial intelligence and knowledge sharing: Contributing factors to organizational performance	101
Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis	100
How to innovate toward an ambidextrous business model? The role of dynamic capabilities and market orientation	100
Cobots in knowledge work	100
Environmental information disclosure and corporate innovation: The “Inverted U-shaped” regulating effect of media attention	99
Can traditional organizations be digitally transformed by themselves? The moderating role of absorptive capacity and strategic interdependence	99
Generous charity to preserve green image? Exploring linkage between strategic donations and environmental misconduct	99
Sustainable marketing activities of traditional fashion market and brand loyalty	99
Stakeholder legitimacy in firm greening and financial performance: What about greenwashing temptations?☆	98
Electric vehicles’ consumer behaviours: Mapping the field and providing a research agenda	97
Responses to COVID-19: The role of governance, healthcare infrastructure, and learning from past pandemics	97
Knowledge hiding in organizational crisis: The moderating role of leadership	96
CSR and green process innovation as antecedents of micro, small, and medium enterprise performance: Moderating role of perceived environmental volatility	95
Role of big data analytics capabilities to improve sustainable competitive advantage of MSME service firms during COVID-19 – A multi-theoretical approach	94
Corporate digital transformation and trade credit financing	94

Micro green technology innovation effects of green finance pilot policy—From the perspectives of action points and green value	93
How may I help you? Driving brand engagement through the warmth of an initial chatbot message	92
Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support	91
A socio-technical view of platform ecosystems: Systematic review and research agenda	91
Blockchain as an external enabler of new venture ideas: Digital entrepreneurs and the disintermediation of the global music industry	91
Dynamic capabilities and innovation ambidexterity: The roles of intellectual capital and innovation orientation	90
The development of business model research: A bibliometric review	90
Business model innovation through dynamic capabilities in small and medium enterprises – Evidence from the German Mittelstand	90
Business ties, political ties, and innovation performance in Chinese industrial firms: The role of entrepreneurial orientation and environmental dynamism	89
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents	89
Female entrepreneurship in Africa: A review, trends, and future research directions	89
Marketing in a data-driven digital world: Implications for the role and scope of marketing	88
Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective	87
Building sustainable entrepreneurial ecosystems: A holistic approach	87
Uncovering the dark side of gamification at work: Impacts on engagement and well-being	87
Stability in turbulent times? The effect of digitalization on the sustainability of competitive advantage	86
Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding	86
Impact of Organisational Factors on the Circular Economy Practices and Sustainable Performance of Small and Medium-sized Enterprises in Vietnam	86
Intelligent purchasing: How artificial intelligence can redefine the purchasing function	86
Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends	85
Differences in the impact of R&D intensity and R&D internationalization on firm performance – Mediating role of innovation performance	85
Challenges at the marketing–operations interface in omni-channel retail environments	84
A comprehensive bibliometric analysis of entrepreneurship and crisis literature published from 1984 to 2020	84
Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda	84
Artificial intelligence for human flourishing – Beyond principles for machine learning	84
Multigroup analysis of more than two groups in PLS-SEM: A review, illustration, and recommendations	84
A conversation-based perspective for shaping ethical human–machine interactions: The particular challenge of chatbots	84
Digitalization of work and entry into entrepreneurship	84
Corporate venture capital and CSR performance: An extended resource based view’s perspective	84
A framework of intellectual property protection strategies and open innovation	84
Ethical design in social media: Assessing the main performance measurements of user online behavior modification	84
The effect of Augmented Reality on purchase intention of beauty products: The roles of consumers’ control	83
A review of three decades of academic research on brand equity: A bibliometric approach using co-word analysis and bibliographic coupling	83
Data analytics in a privacy-concerned world	83
Woke brand activism authenticity or the lack of it	83
Types of innovation and artificial intelligence: A systematic quantitative literature review and research agenda	83
Why wouldn’t green appeal drive purchase intention? Moderation effects of consumption values in the UK and China	83
Surviving an economic downturn: Dynamic capabilities of SMEs	82
Augmented self - The effects of virtual face augmentation on consumers' self-concept	82
Interactive voice assistants – Does brand credibility assuage privacy risks?	81
Customer engagement, customer equity and repurchase intention in mobile apps	81
Entrepreneurial orientation, concern for socioemotional wealth preservation, and family firm performance	80
Big data analytics capability and market performance: The roles of disruptive business models and competitive intensity	80
Female directors, capital structure, and financial distress	80
‘I digitize so I exist’. Searching for critical capabilities affecting firms’ digital innovation	80
Perceived corruption, business process digitization, and SMEs’ degree of internationalization in sub-Saharan Africa	80
Unpacking the role of innovation capability: Exploring the impact of leadership style on green procurement via a natural resource-based perspective	80
Green lies and their effect on intention to invest	80
Intellectual agility and innovation in micro and small businesses: The mediating role of entrepreneurial leadership	80
Measuring customer experience quality: The EXQ scale revisited	79
Trust and reputation in family businesses: A systematic literature review of past achievements and future promises	79
Artificial intelligence: The light and the darkness	79
Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and psychological drivers for employees	79
How to take employees on the digital transformation journey: An experimental study on complementary leadership behaviors in managing organizational change	79
Fostering growth patterns of SMEs through business model innovation. A tailored dynamic business modelling approach	79
Forty-five years of celebrity credibility and endorsement literature: Review and learnings	78
Vaccine supply chain management: An intelligent system utilizing blockchain, IoT and machine learning	78
Minimalism in consumption: A typology and brand engagement strategies	77
Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods	77
Social media strategic capability, organizational unlearning, and disruptive innovation of SMEs: The moderating roles of TMT heterogeneity and environmental dynamism	77
Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective	77
An integration of antecedents and outcomes of business model innovation: A meta-analytic review	77
Toward a new era of cooperation: How industrial digital platforms transform business models in Industry 4.0	77
Barriers and paradoxical recommendation behaviour in online to offline (O2O) services. A convergent mixed-method study	76
Artificial intelligence empowered conversational agents: A systematic literature review and research agenda	76
Combining corporate governance indicators with stacking ensembles for financial distress prediction	75
Managing digital transformation: The view from the top	75
Ecosystem types: A systematic review on boundaries and goals	75
Exploring healthcare/health-product ecommerce satisfaction: A text mining and machine learning application	74
Theorizing the dark side of business-to-business relationships in the era of AI, big data, and blockchain	74
Eco-innovation for environment and waste prevention	74
The social-psychological approach in understanding knowledge hiding within international R&D teams: An inductive analysis	73
The measurements and decomposition of innovation inequality: Based on Industry − University − Research perspective	73
Corporate social responsibility and disruptive innovation: The moderating effects of environmental turbulence	73
A state-of-the-art review of the sharing economy: Scientometric mapping of the scholarship	73
How social media influencers’ narrative strategies benefit cultivating influencer marketing: Tackling issues of cultural barriers, commercialised content, and sponsorship disclosure	73
Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective	73
A moderated mediation model for e-impulse buying tendency, customer satisfaction and intention to continue e-shopping	72
A dynamic framework for managing customer engagement on social media	72
Access to resources and entrepreneurial well-being: A self-efficacy approach	72
Market innovation: A literature review and new research directions	72
Smart nudging: How cognitive technologies enable choice architectures for value co-creation	72
How to fight against food waste in the digital era: Key factors for a successful food sharing platform	72
Digital entrepreneurship research: A systematic review	72
Service customer orientation and social sustainability: The case of small medium enterprises	72
Virtual reality marketing and customer advocacy: Transforming experiences from story-telling to story-doing	72
Antecedents and consequences of knowledge hiding: The roles of HR practices, organizational support for creativity, creativity, innovative work behavior, and task performance	71
Online information on digitalisation processes and its impact on firm value	71
Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance	71
Business model innovation in social enterprises: An activity system perspective	71
Does the mixed ownership reform work? Influence of board chair on performance of state-owned enterprises	70
The complexity of the intangible digital economy: an agent-based model	70
Examining the relationships between e-WOM, consumer ethnocentrism and brand equity	70
Classifying and measuring the service quality of AI chatbot in frontline service	70
R&D internationalization in medium-sized firms: The moderating role of knowledge management in enhancing innovation performances	70