OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 0. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)

Article	Citations
Information literacy competence in curtailing fake news about the COVID-19 pandemic among undergraduates in Nigeria	24
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	20
Impact of COVID-19 on the use of the academic library	16
Is the library open? How the pandemic has changed the provision of virtual reference services	15
Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature	13
The Academic Reading Format International Study (ARFIS): final results of a comparative survey analysis of 21,265 students in 33 countries	12
Virtual reference amid COVID-19 campus closure: a case study and assessment	12
Whiteness from the top down: systemic change as antiracist action in LIS	10
“You can't read your way out of racism”: creating anti-racist action out of education in an academic library	9
Libraries advancing health equity:a literature review	7
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States	7
Library instruction and information literacy 2020	7
Information literacy: assessment of undergraduate and graduate nursing students	6
Situating LIS pedagogy and curriculum in diversity, equity, inclusion, accessibility, and anti-racism: a reflection on process	6
Libraries and financial literacy	6
Launching chat service during the pandemic: inaugurating a new public service under emergency conditions	5
Radical re-imagination: centering a BIPOC library workforce in an asset-based autoethnography	5
Not a token! A discussion on racial capitalism and its impact on academic librarians and libraries	5
Is the reference desk used for reference interviews	5
Beyond the police: libraries as locations of carceral care	4
Reflection on the center for digital scholarship in China: a case study on space redesign	4
Case studies in the classroom: assessing a pilot information literacy curriculum for English composition	3
Toward belonging and mutual hospitality: decentering whiteness in the “new normal”	3
Financial literacy resources in US public libraries: website analysis	3
Replacing staff with students to monitor LibChat service: transition process and lessons learned	3

Better together: experiential learning in peer-led research services	2
Constructing citations: reviewing chat transcripts to improve citation assistance as a service	2
Library instruction and information literacy 2021	2
Responding to the Camp Fire: a case study on an academic library's public services policy changes	2
Trauma-informed librarianship: an exploratory literature review of trauma-informed approaches in school, academic and public libraries	2
Referring academic library chat reference patrons: how subject librarians decide	2
Is the ACRL Framework a teaching tool? Undergraduates’ interpretations of its language and concepts	2
Graduate student intellectual journeys: a functional method to identify library service gaps	2
Librarians, step out of the classroom!: how improved faculty-led IL instruction improves student learning	1
Library instruction and information literacy 2022	1
Privacy concerns and the prevalence of third-party tracking cookies on ARL library homepages	1
Search tools and scholarly citation practices in literary studies	1
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	1
Fulfilling information needs by classifying complex patron needs	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	1
A student-focused checklist for creating infographics	1
Considerations of providing patent and trademark assistance services at one's library	1
Editorial	1
Centering justice/decentering whiteness: the case for abolition in information literacy pedagogical praxis	1
Beyond El Arrebato: the seven stages of Conocimiento as instruments for radical reflection and the unlearning of white supremacy culture	1
Space and place: a study of a specialized service desk	1
The reader's way: student process guiding library practice	1
Exploring an automated method for the analysis of virtual reference interactions	1
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	1
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	1
“I want my PRC”: engagement of undergraduates with and assessment of the peer research consultant program	1
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	1
Library response to Black Liberation Collective: a review of student calls for change and implications for anti-racist initiatives in academic libraries	1
Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University	0
Peer reference and the out-of-the-building experience	0
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	0
Metaverse adventures into libraries: what librarians and information users need to know	0
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	0
SOARing through turbulent skies: how appreciative inquiry theory can facilitate rightsizing discussions	0
Toward the development of a framework for literacy support and promotion by public libraries in financially and infrastructurally low-resourced territories	0
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	0
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	0
Introducing peer-to-peer reference services in a community college library	0
Editorial: “Yes, We are […] actively working against racism”	0
Guest editorial	0
Small axe: chipping away at special collections barriers to inclusivity	0
Challenges and opportunities in teaching and learning in AskALibrarian chat: differences across subject domains	0
Reference in urban public libraries: current trends and future implications	0
Gender and racial bias in email reference services	0
Editorial: Library learning for the future: sustaining, reinventing and revitalizing how, when and where librarians support learning	0
Guest editorial: Anti-racist scholarship and practice in library and information science	0
Engagement in an online library class: using extra credit activities to encourage student interaction	0
Editorial: Learn something new: explore the possibilities	0
Editorial	0

Fostering UDL-informed library instruction practices developed from the COVID-19 pandemic	0
Onboarding for liaison librarians: building community and practice	0
Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspective	0
Editorial: Start the conversation: impactful reading on reference and instruction	0
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	0
Implementing universal design for learning in the library and across campus to promote more inclusive pedagogy	0
Personal connections: one library’s history of personal librarian	0
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	0
Editorial: “Mix of this and that” with 5 letters	0
Editorial	0
Editorial	0
Decentering whiteness in libraries: relational work for an inclusive culture	0
Library instruction and information literacy 2023	0
Reimagining peer support and engagement	0
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	0
Resource review to rightsize the library collection	0
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	0
One small state university library’s transformation through rightsizing	0
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	0
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	0
The future of print: rightsizing the physical collection to meet the research, learning and teaching needs in a community college	0
Evaluating a recorded appointment service for individual research consultations between librarians and allied health students	0
Editorial: Mash-Ups+	0
Guest editorial: The peer-led library	0
Dismantling structural and individual cisgenderism in Illinois libraries: a descriptive research study on cisnormativity, transprejudice and biases against transgender and nonbinary populations	0
Campus entrepreneurs’ research habits and needs: a five-year study	0
Editorial: The future of peer-led research services: trending now or still trending?	0
Collaborative research services: a peer-led cohort approach	0
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	0
Creating short-form content for academic libraries: a workflow	0
Special guest editorial: inclusive pedagogies and services	0
Improving a library workshop service: implementing change and enhancing the service based on data analysis	0
Tracking student learning outcome engagement at the reference desk to facilitate assessment	0
Editorial	0
Editorial: “Emerging” from COVID and moving forward	0