OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)

Article	Citations
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	27
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	20
Privacy concerns and the prevalence of third-party tracking cookies on ARL library homepages	17
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	13
A survey of academic library public service policies, training and assessment practices	13
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	13
Campus entrepreneurs’ research habits and needs: a five-year study	12
Library instruction and information literacy 2022	10
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	10
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States	9
Is the library open? How the pandemic has changed the provision of virtual reference services	9
Gender and racial bias in email reference services	9
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	9
Guest editorial: The peer-led library	7
Editorial: Start the conversation: impactful reading on reference and instruction	6
Library response to Black Liberation Collective: a review of student calls for change and implications for anti-racist initiatives in academic libraries	6
The Academic Reading Format International Study (ARFIS): final results of a comparative survey analysis of 21,265 students in 33 countries	5
Evaluating a recorded appointment service for individual research consultations between librarians and allied health students	5
Constructing citations: reviewing chat transcripts to improve citation assistance as a service	5
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	4
Library instruction and information literacy 2020	4
Libraries and financial literacy	4
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	3
Library instruction and information literacy 2023	3
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	3

An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	3
Librarians, step out of the classroom!: how improved faculty-led IL instruction improves student learning	3
Library instruction and information literacy 2021	3
Is the ACRL Framework a teaching tool? Undergraduates’ interpretations of its language and concepts	2
Whiteness from the top down: systemic change as antiracist action in LIS	2
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	2
Reference in urban public libraries: current trends and future implications	2
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	2
Beyond El Arrebato: the seven stages of Conocimiento as instruments for radical reflection and the unlearning of white supremacy culture	1
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	1
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Replacing staff with students to monitor LibChat service: transition process and lessons learned	1
Introducing peer-to-peer reference services in a community college library	1
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	1
Information literacy: assessment of undergraduate and graduate nursing students	1
Peer reference and the out-of-the-building experience	1
Editorial: “Mix of this and that” with 5 letters	1
Libraries advancing health equity:a literature review	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature	1
Toward belonging and mutual hospitality: decentering whiteness in the “new normal”	1
Situating LIS pedagogy and curriculum in diversity, equity, inclusion, accessibility, and anti-racism: a reflection on process	1
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	1
Decentering whiteness in libraries: relational work for an inclusive culture	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1
Responding to the Camp Fire: a case study on an academic library's public services policy changes	1
Small axe: chipping away at special collections barriers to inclusivity	1
Space and place: a study of a specialized service desk	1
Editorial: The future of peer-led research services: trending now or still trending?	1
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	1
Editorial: “Emerging” from COVID and moving forward	1
Tracking student learning outcome engagement at the reference desk to facilitate assessment	1
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	1
Search tools and scholarly citation practices in literary studies	1