OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-05-01 to 2026-05-01.)

Article	Citations
A survey of academic library public service policies, training and assessment practices	45
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	13
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	12
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	11
Campus entrepreneurs’ research habits and needs: a five-year study	11
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	7
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	6
Development and validation of Students’ Library Alienation Scale (SLAS): a factor analysis approach	5
Gender and racial bias in email reference services	5
Library instruction and information literacy 2022	5
Deploying and evaluating a conversational agent using LLMs for academic library reference	4
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	4
What do we already have? Mapping asynchronous information literacy workshops to the ACRL Framework and companion documents	3
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	3
Integration of artificial intelligence (AI) technologies into academic library services: user opinions in Türkiye	3
Editorial: Start the conversation: impactful reading on reference and instruction	3
Building bridges between libraries: the creation of a Union Catalog with VuFind Open-source software and the role of patronizing bodies	3
Reference at a remote field station: a case study of ecology, environmental science and geology fieldwork at an embedded library	3
Guest editorial: The peer-led library	3
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	3
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	3
Library instruction and information literacy 2021	2
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	2
Decentering whiteness in libraries: relational work for an inclusive culture	2
Reference in urban public libraries: current trends and future implications	2

Replacing staff with students to monitor LibChat service: transition process and lessons learned	2
Library instruction and information literacy 2023	2
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	2
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	2
Introducing peer-to-peer reference services in a community college library	2
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	2
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	2
Tracking student learning outcome engagement at the reference desk to facilitate assessment	2
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	2
Relational caretakers, solution providers and expert communicators: understanding librarians' approaches to reference service in Ghana	1
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	1
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Archival collections for the people? Using survey experiments to understand public opinions regarding archival services	1
Digital transformation in academic libraries: e-resources, OPACs and AI in information discovery	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1
Academic libraries as catalysts for STEM advancement in Tanzanian higher learning institutions through AI integration	1
New trends in virtual reference library services: an overview of technology-based interventions, challenges and strategies	1
Teaching information literacy: strategies and insights from high school and college librarians	1
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	1
Editorial: The future of peer-led research services: trending now or still trending?	1
Libraries advancing health equity:a literature review	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1