OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 1. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-12-01 to 2025-12-01.)

Article	Citations
A survey of academic library public service policies, training and assessment practices	37
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	19
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	13
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	12
Campus entrepreneurs’ research habits and needs: a five-year study	12
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	11
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	11
Library instruction and information literacy 2022	10
Gender and racial bias in email reference services	10
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States	10
Development and validation of Students’ Library Alienation Scale (SLAS): a factor analysis approach	9
Guest editorial: The peer-led library	9
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	9
Editorial: Start the conversation: impactful reading on reference and instruction	7
Library response to Black Liberation Collective: a review of student calls for change and implications for anti-racist initiatives in academic libraries	6
Building bridges between libraries: the creation of a Union Catalog with VuFind Open-source software and the role of patronizing bodies	5
Integration of artificial intelligence (AI) technologies into academic library services: user opinions in Türkiye	5
What do we already have? Mapping asynchronous information literacy workshops to the ACRL Framework and companion documents	5
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	5
Libraries and financial literacy	5
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	4
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	4
Library instruction and information literacy 2021	3
Whiteness from the top down: systemic change as antiracist action in LIS	3
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	3

Library instruction and information literacy 2023	3
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	3
Editorial: “Emerging” from COVID and moving forward	3
Reference at a remote field station: a case study of ecology, environmental science and geology fieldwork at an embedded library	3
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	3
Is the ACRL Framework a teaching tool? Undergraduates’ interpretations of its language and concepts	3
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	3
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	2
Introducing peer-to-peer reference services in a community college library	2
Editorial: The future of peer-led research services: trending now or still trending?	2
Libraries advancing health equity:a literature review	2
Decentering whiteness in libraries: relational work for an inclusive culture	2
Reference in urban public libraries: current trends and future implications	2
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	2
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	2
Information literacy: assessment of undergraduate and graduate nursing students	2
Tracking student learning outcome engagement at the reference desk to facilitate assessment	2
Situating LIS pedagogy and curriculum in diversity, equity, inclusion, accessibility, and anti-racism: a reflection on process	2
Replacing staff with students to monitor LibChat service: transition process and lessons learned	2
Toward belonging and mutual hospitality: decentering whiteness in the “new normal”	2
Responding to the Camp Fire: a case study on an academic library's public services policy changes	1
Dismantling structural and individual cisgenderism in Illinois libraries: a descriptive research study on cisnormativity, transprejudice and biases against transgender and nonbinary populations	1
Teaching information literacy: strategies and insights from high school and college librarians	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	1
Editorial: “Mix of this and that” with 5 letters	1
New trends in virtual reference library services: an overview of technology-based interventions, challenges and strategies	1
Space and place: a study of a specialized service desk	1
Analysis of anti-racism, equity, inclusion and social justice initiatives in library and information science literature	1
Peer reference and the out-of-the-building experience	1
Small axe: chipping away at special collections barriers to inclusivity	1
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Digital transformation in academic libraries: e-resources, OPACs and AI in information discovery	1
Beyond El Arrebato: the seven stages of Conocimiento as instruments for radical reflection and the unlearning of white supremacy culture	1