OOIR: Observatory of International Research

Papers

(The median citation count of Reference Services Review is 0. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-06-01 to 2026-06-01.)

Article	Citations
A survey of academic library public service policies, training and assessment practices	46
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot	13
Revealing the archive, reckoning with the past: inclusive approaches to institutional history	12
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries	11
Campus entrepreneurs’ research habits and needs: a five-year study	11
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners	7
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief	7
Library instruction and information literacy 2022	6
Teaching information literacy through writing portfolio assessment: examining its effects on information literacy self-efficacy of undergraduate students across motivation levels	6
Gender and racial bias in email reference services	5
Deploying and evaluating a conversational agent using LLMs for academic library reference	5
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training	4
Development and validation of Students’ Library Alienation Scale (SLAS): a factor analysis approach	4
An explicit approach to liminality as an inclusive approach to librarian support for graduate student researchers	3
Listening to diverse voices: inclusive pedagogy and culturally responsive teaching for library interactions	3
Editorial: Start the conversation: impactful reading on reference and instruction	3
Integration of artificial intelligence (AI) technologies into academic library services: user opinions in Türkiye	3
What do we already have? Mapping asynchronous information literacy workshops to the ACRL Framework and companion documents	3
Building bridges between libraries: the creation of a Union Catalog with VuFind Open-source software and the role of patronizing bodies	3
Pursuing student success in the library: a case study in peer mentor program transition, training and engagement	3
Guest editorial: The peer-led library	3
Library instruction and information literacy 2021	2
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library	2
“We turn the lens … on ourselves:” assessing digital primary source library instruction through the lens of scholarship of teaching and learning	2
Introducing peer-to-peer reference services in a community college library	2

Decentering whiteness in libraries: relational work for an inclusive culture	2
Library instruction and information literacy 2023	2
Information provision on local industries by Japanese public libraries: a survey on cultural industry-focused corners	2
Tracking student learning outcome engagement at the reference desk to facilitate assessment	2
Peer teachers taking the lead in classroom instruction: program creation and challenges faced	2
Reference at a remote field station: a case study of ecology, environmental science and geology fieldwork at an embedded library	2
A review of artificial intelligence applications in libraries in Southeast Asia: where are we now?	2
Revitalizing a community college library: aggressive weeding’s impact of circulation statistics	2
Reference in urban public libraries: current trends and future implications	2
Replacing staff with students to monitor LibChat service: transition process and lessons learned	2
Academic libraries as catalysts for STEM advancement in Tanzanian higher learning institutions through AI integration	1
New trends in virtual reference library services: an overview of technology-based interventions, challenges and strategies	1
From resistance to readiness: AI anxiety in academic libraries through a bibliometric outlook	1
Relational caretakers, solution providers and expert communicators: understanding librarians' approaches to reference service in Ghana	1
Affective dimensions of academic librarians’ experiences during the Covid-19 pandemic: experiences and lessons learned for information literacy	1
Libraries advancing health equity:a literature review	1
Editorial: The future of peer-led research services: trending now or still trending?	1
Teaching information literacy: strategies and insights from high school and college librarians	1
Digital transformation in academic libraries: e-resources, OPACs and AI in information discovery	1
Library workers on the front lines of conspiracy theories in the US: one nationwide survey	1
Guest editorial: Taking action on inclusivity in libraries: models, theories and practices to support all library users	1
Archival collections for the people? Using survey experiments to understand public opinions regarding archival services	1
Library staff's understanding of attitudinal barriers experienced by individuals with disabilities in libraries	1
Centering justice/decentering whiteness: the case for abolition in information literacy pedagogical praxis	0
Effects of AI-driven tools on reference services and staff roles in academic libraries	0
Dismantling structural and individual cisgenderism in Illinois libraries: a descriptive research study on cisnormativity, transprejudice and biases against transgender and nonbinary populations	0
Peer reference and the out-of-the-building experience	0
Teaching undergraduates to develop concise and compelling scholarly communication through storytelling	0
Reimagining peer support and engagement	0
Onboarding for liaison librarians: building community and practice	0
Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspective	0
Toward the development of a framework for literacy support and promotion by public libraries in financially and infrastructurally low-resourced territories	0
Mapping institutional challenges in Pakistani LIS schools and pathways forward: a qualitative study	0
One small state university library’s transformation through rightsizing	0
Editorial: Mash-Ups+	0
Creating short-form content for academic libraries: a workflow	0
Examining public library services and resources in the digital era: a case study of three district central libraries in Andhra Pradesh, India	0
Editorial: Library learning for the future: sustaining, reinventing and revitalizing how, when and where librarians support learning	0
Exploring an automated method for the analysis of virtual reference interactions	0
Ask me anything, library edition: trends in library questions from new undergraduate students	0
Search tools and scholarly citation practices in literary studies	0
Small axe: chipping away at special collections barriers to inclusivity	0
Improving a library workshop service: implementing change and enhancing the service based on data analysis	0
Challenging prejudice through dialogue: a systematic review of human library research and learning-oriented library services	0
Do subject databases index what scholars cite?: A cross-disciplinary comparison	0
SOARing through turbulent skies: how appreciative inquiry theory can facilitate rightsizing discussions	0
The future of print: rightsizing the physical collection to meet the research, learning and teaching needs in a community college	0
Implementing universal design for learning in the library and across campus to promote more inclusive pedagogy	0
Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University	0
Staffing rightsizing: analyzing staffing studies to inform potential rightsizing practices	0

The role of academic liaison librarians in context of Education 5.0 in public universities in Zimbabwe	0
Crafting immersive narratives of indigenous communities via hyper-realistic technologies: the role of libraries in digital storytelling	0
From hype to strategy: navigating the reality of experimental strategic adoption of AI technologies in libraries	0
Trauma-informed librarianship: an exploratory literature review of trauma-informed approaches in school, academic and public libraries	0
Metaverse adventures into libraries: what librarians and information users need to know	0
Publisher's Note	0
Fostering UDL-informed library instruction practices developed from the COVID-19 pandemic	0
Collaborative research services: a peer-led cohort approach	0
Editorial: “Mix of this and that” with 5 letters	0
Information behavior and digital competencies in maritime studies: a systematic literature review	0
Impact of ChatGPT on reference services of university libraries: an empirical investigation from university librarians of Punjab, Pakistan	0
Better together: experiential learning in peer-led research services	0
Library instruction and information literacy 2024	0
“I want my PRC”: engagement of undergraduates with and assessment of the peer research consultant program	0
Editorial: Learn something new: explore the possibilities	0
Resource review to rightsize the library collection	0
Guest editorial: Beyond downsizing: rightsizing the academic library	0
Challenges and opportunities in teaching and learning in AskALibrarian chat: differences across subject domains	0
On-the-spot decision-making of public librarians serving patrons with disabilities: generational differences and technological innovation	0
Special guest editorial: inclusive pedagogies and services	0
The reader's way: student process guiding library practice	0
A conceptual framework on information literacy and its impact on university library users’ satisfaction	0