Reference Services Review

Papers
(The H4-Index of Reference Services Review is 10. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-08-01 to 2025-08-01.)
ArticleCitations
A survey of academic library public service policies, training and assessment practices32
Revealing the archive, reckoning with the past: inclusive approaches to institutional history21
The framing of authority in the ACRL framework on information literacy: multidisciplinary perspectives on truth, authority, expertise and belief17
Campus entrepreneurs’ research habits and needs: a five-year study13
Drama Queens: applying dramaturgy as an inclusive pedagogy within the one shot11
Applying Universal Design for Learning to library peer professional development: a case study acknowledging adults as learners10
Putting DEIA into practice: incorporating diversity, equity, inclusion and accessibility into student employee training10
Library instruction and information literacy 202210
Gender and racial bias in email reference services10
Starting in-house copyright education programs: commonalities and conclusions from two southeastern US academic libraries10
0.083102941513062