Public Administration Review

Article	Citations
Accountable Artificial Intelligence: Holding Algorithms to Account	143
Value Creation in the Public Service Ecosystem: An Integrative Framework	93
Smart Technology and the Emergence of Algorithmic Bureaucracy: Artificial Intelligence in UK Local Authorities	84
The Expectancy‐Disconfirmation Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice	72
A Systematic Literature Review of Empirical Research on the Impacts of e‐Government: A Public Value Perspective	72
Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden	71
Algorithmization of Bureaucratic Organizations: Using a Practice Lens to Study How Context Shapes Predictive Policing Systems	58
Red Tape, Organizational Performance, and Employee Outcomes: Meta‐analysis, Meta‐regression, and Research Agenda	58
Bureaucracy, Democracy, and Race: The Limits of Symbolic Representation	53
Organizational Reputation in the Public Administration: A Systematic Literature Review	47
The Relevance and Operations of Political Trust in the COVID‐19 Pandemic	46
Platform Government in the Era of Smart Technology	46
Equity in Public Services: A Systematic Literature Review	45
Toward a Public Administration Theory of Felt Accountability	45
Can Leadership Training Improve Organizational Effectiveness? Evidence from a Randomized Field Experiment on Transformational and Transactional Leadership	45
How Well Do They Manage a Crisis? The Government's Effectiveness During the COVID‐19 Pandemic	44
Explaining Why the Computer Says No: Algorithmic Transparency Affects the Perceived Trustworthiness of Automated Decision‐Making	41
How Bureaucratic Representation Affects Public Organizational Performance: AMeta‐Analysis	40
Policy Design for COVID‐19: Worldwide Evidence on the Efficacies of Early Mask Mandates and Other Policy Interventions	37
How qualitative research methods can be leveraged to strengthen mixed methods research in public policy and public administration?	37
A Meta‐Analysis of the Government Performance—Trust Link: Taking Cultural and Methodological Factors into Account	35
Nudging Public Employees Through Descriptive Social Norms in Healthcare Organizations	33
Health in citizen‐state interactions: How physical and mental health problems shape experiences of administrative burden and reduce take‐up	32
Getting a Grip on the Performance of Collaborations: Examining Collaborative Performance Regimes and Collaborative Performance Summits	32
The Effect of Health and Economic Costs on Governments’ Policy Responses to COVID‐19 Crisis under Incomplete Information	32

Analyzing the Effectiveness of Networks for Addressing Public Problems: Evidence from a Longitudinal Study	31
Repairing the State: Policy Repair in the Frontline Bureaucracy	30
Representative Bureaucracy Theory and the Implicit Embrace of Whiteness and Masculinity	29
Social equity in the data era: A systematic literature review of data‐driven public service research	29
Sector Bias and the Credibility of Performance Information: An Experimental Study of Elder Care Provision	29
Beyond a Numbers Game? Impact of Diversity and Inclusion on the Perception of Organizational Justice	28
Personality and Public Administration: Policymaker Tolerance of Administrative Burdens in Welfare Services	27
The effect of administrative burden on state safety‐net participation: Evidence from food assistance, cash assistance, and Medicaid	26
Mitigating Psychological Costs—The Role of Citizens’ Administrative Literacy and Social Capital	26
“It Was Actually Pretty Easy”: COVID‐19 Compliance Cost Reductions in the WIC Program	26
Employer Branding and Recruitment: Social Media Field Experiments Targeting Future Public Employees	25
Management of Multiple Accountabilities Through Setting Priorities: Evidence from aCross‐NationalConjoint Experiment	25
Racial Discrimination and Street‐Level Managers: Performance, Publicness, and Group Bias	24
Putting Big Data to Work in Government: The Case of the United States Border Patrol	24
Beyond social equity: Talking social justice in public administration	23
Collaborative Innovation in Labor Market Inclusion	23
Public Management for Populists: Trump's Schedule F Executive Order and the Future of the Civil Service	23
Leadership in the public sector: A meta‐analysis of styles, outcomes, contexts, and methods	23
Navigating Complexity in a Global Pandemic: The Effects of COVID‐19 on Children and Young People with Disability and Their Families in Australia	22
Comparative Studies in Public Administration: Intellectual Challenges and Alternative Perspectives	22
Dysfunction by Design: Trumpism as Administrative Doctrine	22
Discretion of the Future: Conceptualizing Everyday Acts of Collective Creativity at the Street‐Level	22
Weaponization of Wokeness: The Theater of Management and Implications for Public Administration	20
Social Public Purchasing: Addressing a Critical Void in Public Purchasing Research	20
The ontology, origin, and impact of divisive public sector rules: A meta‐narrative review of the red tape and administrative burden literatures	20
Bureaucratic discretion, social equity, and the administrative legitimacy dilemma: Complications of New Public Service	20
Reckoning With Race and Gender in Public Administration and Public Policy: A Substantive Social Equity Turn	20
Social‐Psychological Context Moderates Incentives to Co‐produce: Evidence from a Large‐Scale Survey Experiment on Park Upkeep in an Urban Setting	19
Motivated to Serve: A Regulatory Perspective on Public Service Motivation and Organizational Citizenship Behavior	19
Who Joins a Forum—And Who Does Not?—Evaluating Drivers of Forum Participation in Polycentric Governance Systems	18
Your Competitive Side Is Calling: An Analysis of Florida Contract Performance	18
High‐Stakes Administrative Discretion: What Drives Body‐Worn Camera Activations?	18
Administrative exclusion in the infrastructure‐level bureaucracy: The case of the Dutch daycare benefit scandal	17
‘Just like I thought’: Street‐level bureaucrats trust AI recommendations if they confirm their professional judgment	17
A New Era and New Concepts in the Study of Race in Public Administration	16
What makes public employees want to leave their job? A meta‐analysis of turnover intention predictors among public sector employees	16
How Do Disadvantaged Groups Seek Information About Public Services? A Randomized Controlled Trial of Communication Technologies	15
In Search of Social Equity in Public Administration: Race, Gender, and Some “Class”‐ey New Ideas	15
The Adoption of Robotics by Government Agencies: Evidence from Crime Labs	15
Reimagining race and gender in public administration and public policy: Insights from an interdisciplinary systematic review	15
Can Public Healthcare Afford Marketization? Market Principles, Mechanisms, and Effects in Five Health Systems	15
Defining social equity in emergency management: A critical first step in the nexus	15
An Improvised Patchwork: Success and Failure in Cybersecurity Policy for Critical Infrastructure	15
How Can Servant Leaders Foster Public Employees’ Service‐Oriented Behaviors? A Multilevel Multisource Study in Canadian Libraries	15
Comparative Public Administration in a Globalized World: Moving Beyond Standard Assumptions Toward Increased Understanding	14
The American State Administrators Project: A New 50‐State, 50‐Year Data Resource for Scholars	14
Nonprofit Density and Distributional Equity in Public Service Provision: Exploring Racial/Ethnic Disparities in Public Park Access across U.S. Cities	14
The Motivations for the Adoption of Management Innovation by Local Governments and its Performance Effects	14
Crowdsourcing and COVID‐19: How Public Administrations Mobilize Crowds to Find Solutions to Problems Posed by the Pandemic	13
Your Money, Your Life, or Your Freedom? A Discrete‐Choice Experiment on Trade‐Offs During a Public Health Crisis	13

Interrogating hegemonic embraces: Representative bureaucracy, methodological Whiteness, and non‐West exclusions	13
Managerial Practice and Diversity Climate: The Roles of Workplace Voice, Centralization, and Teamwork	13
Pandemic Planning in the United States: An Examination ofCOVID‐19 Data	13
Socioeconomic Status and Public Sector Worker Stereotypes: Results from a Representative Survey	13
Should We Change the Way We Think About Market Performance When It Comes to Quasi‐Markets? A New Framework for Evaluating Public Service Markets	13
How to systematically analyze co‐production to inform future policies? Introducing 5Ws of co‐production	12
The power of protest on policing: Black Lives Matter protest and civilian evaluation of the police	12
The Effect of Administrative Burden on Farmers’ Perceptions of Cross‐Compliance‐Based Direct Payment Policy	12
Exposing the Unfinished Business of Building Public Administration in Late Democracies: Lessons from the COVID‐19 Response in Brazil	12
What's In It For Us? Benevolence, National Security, and Digital Surveillance	11
Social inclusion, social exclusion, and the role of leaders in avoiding—or promoting—societal collapse	11
Managing bureaucratic reputation in the face of crises: An experimental examination of the effect of strategic communication	11
Learning from Local Government Research Partnerships in a Fragmented Political Setting	11
Representing Personal and Professional Identities in Policing: Sources of Strength and Conflict	11
The Racialized Dimensions of Contemporary Immigration and Border Enforcement Policies and Practices	11
The Timing of Managerial Responses to Fiscal Stress	11
Intersectionality and Social Welfare: Avoidance and Unequal Treatment among Transgender Women of Color	11
Toward a Multiplex Network Theory of Interlocal Service Contracting	11
Strategic Decision Making and Implementation in Public Organizations in the Gulf Cooperation Council: The Role of Procedural Rationality	11
Core values for ideal civil servants: Service‐oriented, responsive and dedicated	10
Spillover Effects of Minority Representation on Majority Bureaucrats’ Behavioral Change	10
How Do Public Managers Learn from Performance Information? Experimental Evidence on Problem Focus, Innovative Search, and Change	10
Executive leadership, policy tourism, and policy diffusion among local governments	10
Evolving Motivation in Public Service: AThree‐PhaseLongitudinal Examination of Public Service Motivation, Work Values, and Academic Studies Among Israeli Students	10
Is stress among street‐level bureaucrats associated with experiences of administrative burden among clients? A multilevel study of the Danish unemployment sector	9
Trust in public performance information: The effect of data accessibility and data source	9
When Illusion Met Illusion: How Interacting Biases Affect (Dis)trust within Coopetitive Policy Networks	9
The End of Evidence‐Based Everything at the Close of the Global Chapter: Plotting the Next Step on the Spiral	9
A Brave New World? Confronting the Challenges of a World in Shambles	9
What can postcolonial theory contribute to the study of social equity?	9
The ambidextrous leadership‐innovative work behavior relationship in the public sector: The mediating role of psychological ownership	9
Joint effects of shared and transformational leadership on performance in street‐level bureaucracies: Evidence from the educational sector	9
In the Semi‐Shadow of the Global West: Moroccan zawāyā as Good Public Administration	9
Bureaucratic Representation, Accountability, and Democracy: A Qualitative Study of Indigenous Bureaucrats in Australia and Canada	9
Legitimate public participation: A Q methodology on the views of politicians	9
Intergovernmental Representation at Different Levels of Government: The Effect of Gender Representation	9
Public Branding and Marketing: Theoretical and Practical Developments	9
Buying from Local Providers: The Role of Governance Preferences in Assessing Performance Information	9
Epistemic decolonization of public policy pedagogy and scholarship	9
Beyond hollowing out: Public sector managers and the use of external management consultants	9
Bureaucratic overburdening in advanced democracies	9
Antecedents and consequences of servant leadership in local governance: Evidence from three case studies	9
Introducing the Worldwide Bureaucracy Indicators: A New Global Dataset on Public Sector Employment and Compensation	9
Resource Publicness Matters in Organizational Perceptions	9
Writing impactful reviews to rejuvenate public administration: A framework and recommendations	8
What counts as evidence for policy? An analysis of policy actors' perceptions	8
The Perceived Fairness of Active Representation: Evidence From a Survey Experiment	8
Bureaucratic response to performance information: how mandatory information disclosure affects environmental inspections	8
The impact of social impact bond financing	8
Helping or Hurting? The Efficacy of Municipal Bankruptcy	8
Justice in Black and Brown: The impact of political control and representative bureaucracy on street level outcomes	8
Choose your collaborators wisely: Addressing interdependent tasks through collaboration in responding to wildfire disasters	8
Decision‐Makers’ Generation of Policy Solutions amidst Negative Performance: Invention or Rigidity?	8
The Intersectionality of Deservingness for State Support	8
The nexus of public administration, public policy, and nonprofit studies: An empirical mapping of research topics and knowledge integration	8
Bending the arc of nonprofit leadership toward justice: Impacts of racial representation and organizational publicness on diversifying executive leadership	8
Managing Public Museums Appropriately and Consequentially: The Distinctiveness and Diversity of Leading Organizations	8
Public Preferences for Disaster Federalism: Comparing Public Risk Management Preferences Across Levels of Government and Hazards	7
Connecting the composition of collaborative governance structure to community‐level performance in homeless services	7
Telework in public organizations: A systematic review and research agenda	7
Race in representative bureaucracy theory: A problematizing review	7
Defining and Measuring Coproduction: Deriving Lessons from Practicing Local Government Managers	7
How can procurement create (sustainable) public value under the Bipartisan Infrastructure Deal?	7
Top managers in public organizations: A systematic literature review and future research directions	7
Regulatory Capture's Self‐Serving Application	7
Portfolio management: A new direction in public sector strategic management research and practice	7
Bureaucratic Professionalization is a Contagious Process Inside Government: Evidence from a Priming Experiment with 3,000 Chilean Civil Servants	7
Liberté, Égalité, Crédibilité: An experimental study of citizens' perceptions of government responses to COVID‐19 in eight countries	7
Bounded Rationality, Satisficing, Artificial Intelligence, and Decision‐Making in Public Organizations: The Contributions of Herbert Simon	6
Local institutions and public service outsourcing: Managerial professionalism, mayoral strength, and electoral rules	6
Unknowns, Black Swans, and Bounded Rationality in Public Organizations	6
The Effect of the EU‐Brand on Citizens’ Trust in Policies: Replicating an Experiment	6
Embracing dynamic tensions: Peacekeeping as a balancing act of complexity	6
If it ain't broke, don't fix it: When collaborative public management becomes collaborative excess	6
Goal achievement in municipal strategic planning: The role of executives' background and political context	6
Can public‐private innovation partnerships improve public services? Evidence from a synthetic control approach	6
The Impact of Demographic Composition of Social Networks on Perceived Inclusion in the Workplace	6
The Role of Gender in Government and Nonprofit Workplaces: An Experimental Analysis of Rule Compliance and Supervisor Trust	6
Searching for inclusive artificial intelligence for social good: Participatory governance and policy recommendations for making AI more inclusive and benign for society	6
Competence in virtual communication: Remote transformational leadership	6

High time for a higher‐level look at high‐technology: Plotting a course for managing government information in an age of governance	6
Job Vacancy and Organizational Performance: Are Senior Managers or Street‐Level Bureaucrats Missed Most?	6
Understanding the Role of Public Management and Organizational Stability in an Uncertain Environment: Evidence from Korean Public Corporations	6
Structural Advocacy Organizations and Intersectional Outcomes: Effects of Women's Police Stations on Female Homicides	6
Everyday administrative burdens and inequality	6
Compassion, Bureaucrat Bashing, and Public Administration	6
Intermunicipal cooperation, integration forms, and vertical and horizontal effects in Japan	6
Contracting out public participation to external consultants: Observations on epistemic justice	6
Local Government Volunteer Use: A Resource Dependence and Transaction Costs Explanation	6
Trust, power, and organizational routines: Exploring government's intentional tactics to renew relationships with nonprofits serving historically marginalized communities	6
Quantitative intersectionality: Imperatives and opportunities for advancing social equity	6
Variations on a Theme of Resignation: Idling by, Backpedaling, or Driving Forward?	6
Does participation predict support for place brands? An analysis of the relationship between stakeholder involvement and brand citizenship behavior	6