OOIR: Observatory of International Research

Papers

(The H4-Index of Public Administration Review is 29. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)

Article	Citations
Accountable Artificial Intelligence: Holding Algorithms to Account	143
Value Creation in the Public Service Ecosystem: An Integrative Framework	93
Smart Technology and the Emergence of Algorithmic Bureaucracy: Artificial Intelligence in UK Local Authorities	84
The Expectancy‐Disconfirmation Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice	72
A Systematic Literature Review of Empirical Research on the Impacts of e‐Government: A Public Value Perspective	72
Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden	71
Algorithmization of Bureaucratic Organizations: Using a Practice Lens to Study How Context Shapes Predictive Policing Systems	58
Red Tape, Organizational Performance, and Employee Outcomes: Meta‐analysis, Meta‐regression, and Research Agenda	58
Bureaucracy, Democracy, and Race: The Limits of Symbolic Representation	53
Organizational Reputation in the Public Administration: A Systematic Literature Review	47
Platform Government in the Era of Smart Technology	46
The Relevance and Operations of Political Trust in the COVID‐19 Pandemic	46
Toward a Public Administration Theory of Felt Accountability	45
Can Leadership Training Improve Organizational Effectiveness? Evidence from a Randomized Field Experiment on Transformational and Transactional Leadership	45
Equity in Public Services: A Systematic Literature Review	45
How Well Do They Manage a Crisis? The Government's Effectiveness During the COVID‐19 Pandemic	44
Explaining Why the Computer Says No: Algorithmic Transparency Affects the Perceived Trustworthiness of Automated Decision‐Making	41
How Bureaucratic Representation Affects Public Organizational Performance: AMeta‐Analysis	40
Policy Design for COVID‐19: Worldwide Evidence on the Efficacies of Early Mask Mandates and Other Policy Interventions	37
How qualitative research methods can be leveraged to strengthen mixed methods research in public policy and public administration?	37
A Meta‐Analysis of the Government Performance—Trust Link: Taking Cultural and Methodological Factors into Account	35
Nudging Public Employees Through Descriptive Social Norms in Healthcare Organizations	33
Getting a Grip on the Performance of Collaborations: Examining Collaborative Performance Regimes and Collaborative Performance Summits	32
The Effect of Health and Economic Costs on Governments’ Policy Responses to COVID‐19 Crisis under Incomplete Information	32
Health in citizen‐state interactions: How physical and mental health problems shape experiences of administrative burden and reduce take‐up	32

Analyzing the Effectiveness of Networks for Addressing Public Problems: Evidence from a Longitudinal Study	31
Repairing the State: Policy Repair in the Frontline Bureaucracy	30
Representative Bureaucracy Theory and the Implicit Embrace of Whiteness and Masculinity	29
Social equity in the data era: A systematic literature review of data‐driven public service research	29
Sector Bias and the Credibility of Performance Information: An Experimental Study of Elder Care Provision	29