Journal of Retailing

Papers
(The TQCC of Journal of Retailing is 14. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-11-01 to 2024-11-01.)
ArticleCitations
How Technology is Changing Retail221
How artificial intelligence will affect the future of retailing148
A Framework for Collaborative Artificial Intelligence in Marketing127
Evolution of retail formats: Past, present, and future106
Sustainable Retailing105
Strategizing Retailing in the New Technology Era98
The merchants of meta: A research agenda to understand the future of retailing in the metaverse93
The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution83
The Future of Private Labels: Towards a Smart Private Label Strategy83
Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review76
The omnichannel continuum: Integrating online and offline channels along the customer journey65
Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth63
Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact59
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies58
Cross-channel effects of omnichannel retail marketing strategies: A review of extant data-driven research58
Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach57
Online and offline retailing: What we know and directions for future research56
Data Privacy in Retail50
We Eat First with Our (Digital) Eyes: Enhancing Mental Simulation of Eating Experiences via Visual-Enabling Technologies46
The Future of Digital Communication Research: Considering Dynamics and Multimodality44
Insight is power: Understanding the terms of the consumer-firm data exchange42
Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time38
Scarcity tactics in marketing: A meta-analysis of product scarcity effects on consumer purchase intentions36
What drives consumers to shop on mobile devices? Insights from a Meta-Analysis35
Data Privacy in Retail: Navigating Tensions and Directing Future Research34
Retail store formats, competition and shopper behavior: A Systematic review33
Expertise Makes Perfect: How the Variance of a Reviewer's Historical Ratings Influences the Persuasiveness of Online Reviews31
Which Products are More Responsive to In-Store Displays: Utilitarian or Hedonic?30
Keyword Selection Strategies in Search Engine Optimization: How Relevant is Relevance?30
The Effects of Environmental Haptic Cues on Consumer Perceptions of Retailer Warmth and Competence29
Conspicuous consumption: A meta-analytic review of its antecedents, consequences, and moderators29
The effect of retail assortment size on perceptions, choice, and sales: Review and research directions29
What drives retailer loyalty? A meta-analysis of the role of cognitive, affective, and social factors across five decades27
All or Nothing in Sensory Marketing: Must All or Only Some Sensory Attributes Be Congruent With a Product’s Primary Function?27
Joint In-Season and Out-of-Season Promotion Demand Forecasting in a Retail Environment26
The role of machine learning analytics and metrics in retailing research26
The impact of mobile app adoption on physical and online channels25
What Information Do Shoppers Share? The Effect of Personnel-, Retailer-, and Country-Trust on Willingness to Share Information25
How Do Customers Alter Their Basket Composition When They Perceive the Retail Store to Be Crowded? An Empirical Study25
Drown or Blossom? The Impact of Perceived Chronic Time Pressure on Retail Salespeople's Performance and Customer–Salesperson Relationships22
Consumer Reactance to Promotional Favors22
Increasing Consumers’ Willingness to Engage in Data Disclosure Processes through Relevance-Illustrating Game Elements21
Going Online for Groceries: Drivers of Category-Level Share of Wallet Expansion20
An Investigation of Consumer Subjective Knowledge in Frontline Interactions17
Picking Gifts for Picky People17
Can you smell the (virtual) roses? The influence of olfactory cues in virtual reality on immersion and positive brand responses17
Retail price discount depth and perceived quality uncertainty16
Will he buy a surprise? Gender differences in the purchase of surprise offerings16
Adding budget and premium private labels to standard private labels: Established empirical generalizations, emerging empirical insights, and future research16
Building A Sustainable Shelf: The Role of Firm Sustainability Reputation16
How Do Social Norms Influence Parents’ Food Choices for Their Children? The Role of Social Comparison and Implicit Self-Theories15
Transformation of Metrics and Analytics in Retailing: The Way Forward15
The strategic drivers of drop-shipping and retail store sales for seasonal products15
Powerlessness, variety-seeking, and the mediating role of need for autonomy14
Navigating contradictory logics in the field of luxury retailing14
The effect of permanent product discounts and order coupons on purchase incidence, purchase quantity, and spending14
Conflict Aftermath: Dispute Resolution and Financial Performance in Franchising14
Leveraging In-Store Technology and AI: Increasing Customer and Employee Efficiency and Enhancing their Experiences14
The Cosmopolitan Servicescape14
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