Journal of Retailing

Papers
(The TQCC of Journal of Retailing is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-08-01 to 2026-08-01.)
ArticleCitations
Editorial from branding to dupes: the new copyconomy333
FM ii: Copyright/ ID Statement148
Multicategory purchase behavior: basket choice, shopping frequency, and promotional analysis136
Who seeks variety? Profiles and behaviors of consumers with varying brand choice concentration104
“Sorry, the product you ordered is out of stock”: Effects of substitution policy in online grocery retailing89
Virtually mine: Understanding consumer responses to virtual reality product presentations77
Decoding consumer resistance to near-expired products: The role of social stereotyping68
Should firms display the sale price using larger font?67
Making AI work in retail: The vital role of human interaction64
Can you smell the (virtual) roses? The influence of olfactory cues in virtual reality on immersion and positive brand responses59
When recovery discounts backfire: The role of political ideology in shaping post-recovery satisfaction59
Marketing scholarship and environmentally-sustainable retailing: a two-stage framework for greener consumption and production52
Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance47
FM ii: Copyright/ ID Statement44
The power of words: how linguistic framing affects consent in retail privacy policies42
Generating insult from injury: Receiving self improvement gifts causes negative word of mouth41
Do non-fungible token (NFT) initiatives create market value for firms?41
Quantifying and steering the added value of sustainability claims on FMCG product packaging38
Date debate: How removing ‘best-before’ date labels affects consumer purchase behavior37
Consumer perception of price dispersion by artificial intelligence37
Promoting product returns? The impact of at-purchase and post-purchase discounts on customers’ return behavior37
When familiar retail experiences feel new: How unfamiliar environments increase enjoyment36
Should customers of all brands be multichannel? Investigating the moderating role of brand tier36
Call me by my name: The effects of addressing customers by their names, the underlying mechanisms, and the boundary conditions36
The role of customer experience dimensions in expanding customer–firm relationships: A customer expansion journey approach35
Profitability of two-part tariffs in name-your-own-price markets34
Usage complementarity vs. basket co-occurrence: Discount depth reliance in digitally personalized product recommendations33
Too assertive to recommend: The effect of assertive tone on referral behavior31
The value of making producers personal31
FM ii: Copyright/ ID Statement29
Friends or Enemies? The impact of partial competitor referral on consumer purchase28
Unlocking the Potential of Web Data for Retailing Research28
Who owns the brand in the digital retailscape? Revisiting the power balance28
Fish versus whale: Revenue interaction between restaurants and food delivery platforms27
Let’s (NOT) get physical: Cross-format dilution when launching physical counterparts with unique digital assets26
Bargaining with algorithms: How consumers respond to offers proposed by algorithms versus humans25
FM ii: Copyright/ ID Statement25
The enterprise activism risk model: How good intentions can jeopardize business success24
Retail labor as a marketing asset: Organizational depth, automation, and brand value24
Navigating online order fulfillment failures: Impacts on future customer behavior and the role of retailer mitigation23
From my standpoint: How visual perspective affects visual experiences23
Autonomous stores: How levels of in-store automation affect store patronage21
FM ii: Copyright/ ID Statement21
Household and retail panel data in retailing research: Time for a renaissance?20
Making omnichannel work: A dynamic capabilities roadmap for retail transformation19
Testing the performance of online recommendation agents: A meta-analysis19
Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers19
Quiet sellers: When introversion drives salesperson performance18
The dynamic effects of subscription-based free shipping on purchase behavior and profitability: Insights from the acquisition and renewal phases18
Disorder in secondhand retail spaces: The countervailing forces of hidden treasure and risk16
The effects of benefit-based (vs. attribute-based) product categorizations on mental imagery and purchase behavior15
Retailing in times of soaring inflation: What we know, what we don't know, and a research agenda15
The influence of the buy-now-pay-later payment mode on consumer spending decisions15
The effect of competition on retail price and assortment size decisions: Theory and evidence15
Executive Summaries14
Do shoppers choose the same brand on the next trip when facing the same context? An empirical investigation in FMCG retailing13
Immersive retailing: The in-store experience13
Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns13
Reimagining personalization in the physical store13
Spatial word of mouth: How user reviews in the metaverse shape the success of virtual reality apps12
Fulfillment, The New Retailer Battlefield12
Challenging the customer12
Dynamic relationship changes between reviewers and consumers in online product reviews12
Utilising eye-tracking data in retailing field research: A practical guide12
A potential win-win-win strategy when pruning the direct channel: Motivating retailers to migrate to a designated intermediary12
Understanding retail media: Perspectives and implications for stakeholders12
Multichannel customer purchase behavior and long tail effects in the fashion goods market12
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