Journal of Retailing

Papers
(The TQCC of Journal of Retailing is 12. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2022-07-01 to 2026-07-01.)
ArticleCitations
Editorial from branding to dupes: the new copyconomy322
FM ii: Copyright/ ID Statement142
Multicategory purchase behavior: basket choice, shopping frequency, and promotional analysis131
Should firms display the sale price using larger font?98
Who seeks variety? Profiles and behaviors of consumers with varying brand choice concentration85
Making AI work in retail: The vital role of human interaction77
“Sorry, the product you ordered is out of stock”: Effects of substitution policy in online grocery retailing64
Decoding consumer resistance to near-expired products: The role of social stereotyping64
Can you smell the (virtual) roses? The influence of olfactory cues in virtual reality on immersion and positive brand responses59
Virtually mine: Understanding consumer responses to virtual reality product presentations58
When recovery discounts backfire: The role of political ideology in shaping post-recovery satisfaction57
Promoting product returns? The impact of at-purchase and post-purchase discounts on customers’ return behavior46
Marketing scholarship and environmentally-sustainable retailing: a two-stage framework for greener consumption and production46
Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance43
FM ii: Copyright/ ID Statement41
The power of words: how linguistic framing affects consent in retail privacy policies39
Generating insult from injury: Receiving self improvement gifts causes negative word of mouth37
Too assertive to recommend: The effect of assertive tone on referral behavior36
The role of customer experience dimensions in expanding customer–firm relationships: A customer expansion journey approach36
Do non-fungible token (NFT) initiatives create market value for firms?36
When familiar retail experiences feel new: How unfamiliar environments increase enjoyment36
Profitability of two-part tariffs in name-your-own-price markets35
Call me by my name: The effects of addressing customers by their names, the underlying mechanisms, and the boundary conditions35
Should customers of all brands be multichannel? Investigating the moderating role of brand tier35
Usage complementarity vs. basket co-occurrence: Discount depth reliance in digitally personalized product recommendations34
Date debate: How removing ‘best-before’ date labels affects consumer purchase behavior33
The value of making producers personal32
FM ii: Copyright/ ID Statement30
Bargaining with algorithms: How consumers respond to offers proposed by algorithms versus humans30
Unlocking the Potential of Web Data for Retailing Research28
Friends or Enemies? The impact of partial competitor referral on consumer purchase28
Who owns the brand in the digital retailscape? Revisiting the power balance27
Let’s (NOT) get physical: Cross-format dilution when launching physical counterparts with unique digital assets26
Fish versus whale: Revenue interaction between restaurants and food delivery platforms26
Navigating online order fulfillment failures: Impacts on future customer behavior and the role of retailer mitigation25
FM ii: Copyright/ ID Statement24
Retail labor as a marketing asset: Organizational depth, automation, and brand value23
The enterprise activism risk model: How good intentions can jeopardize business success23
From my standpoint: How visual perspective affects visual experiences22
Autonomous stores: How levels of in-store automation affect store patronage22
Household and retail panel data in retailing research: Time for a renaissance?21
FM ii: Copyright/ ID Statement21
Making omnichannel work: A dynamic capabilities roadmap for retail transformation19
Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers19
Testing the performance of online recommendation agents: A meta-analysis19
Quiet sellers: When introversion drives salesperson performance18
The effects of benefit-based (vs. attribute-based) product categorizations on mental imagery and purchase behavior18
The effect of competition on retail price and assortment size decisions: Theory and evidence18
The influence of the buy-now-pay-later payment mode on consumer spending decisions16
Disorder in secondhand retail spaces: The countervailing forces of hidden treasure and risk15
The dynamic effects of subscription-based free shipping on purchase behavior and profitability: Insights from the acquisition and renewal phases15
Retailing in times of soaring inflation: What we know, what we don't know, and a research agenda15
Executive Summaries14
Do shoppers choose the same brand on the next trip when facing the same context? An empirical investigation in FMCG retailing13
Reimagining personalization in the physical store13
Immersive retailing: The in-store experience13
A potential win-win-win strategy when pruning the direct channel: Motivating retailers to migrate to a designated intermediary13
Artificial intelligence versus human service agents: How their presence shapes consumer information privacy concerns13
Understanding retail media: Perspectives and implications for stakeholders12
Fulfillment, The New Retailer Battlefield12
Dynamic relationship changes between reviewers and consumers in online product reviews12
Spatial word of mouth: How user reviews in the metaverse shape the success of virtual reality apps12
Multichannel customer purchase behavior and long tail effects in the fashion goods market12
Challenging the customer12
1.3894050121307