Journal of Retailing

Papers
(The H4-Index of Journal of Retailing is 31. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2020-04-01 to 2024-04-01.)
ArticleCitations
How the COVID-19 Pandemic May Change the World of Retailing301
How Technology is Changing Retail169
How artificial intelligence will affect the future of retailing102
Customer-Interfacing Retail Technologies in 2020 & Beyond: An Integrative Framework and Research Directions96
A Framework for Collaborative Artificial Intelligence in Marketing88
Evolution of retail formats: Past, present, and future82
Strategizing Retailing in the New Technology Era80
Sustainable Retailing78
The Future of Private Labels: Towards a Smart Private Label Strategy66
Understanding the Strategic Consequences of Customer Privacy Concerns: A Meta-Analytic Review63
Customers’ Willingness to Disclose Personal Information throughout the Customer Purchase Journey in Retailing: The Role of Perceived Warmth55
The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution53
The merchants of meta: A research agenda to understand the future of retailing in the metaverse52
Consequences of Perceived Crowding: A Meta-Analytical Perspective50
Data Privacy in Retail47
The omnichannel continuum: Integrating online and offline channels along the customer journey47
Forging meaningful consumer-brand relationships through creative merchandise offerings and innovative merchandising strategies46
Perceived Omnichannel Customer Experience (OCX): Concept, measurement, and impact42
Emerging Market Retail: Transitioning from a Product-Centric to a Customer-Centric Approach41
Many (Un)happy Returns? The Changing Nature of Retail Product Returns and Future Research Directions41
Identifying omnichannel deal prone segments, their antecedents, and their consequences40
The Future of Digital Communication Research: Considering Dynamics and Multimodality39
We Eat First with Our (Digital) Eyes: Enhancing Mental Simulation of Eating Experiences via Visual-Enabling Technologies39
Cross-channel effects of omnichannel retail marketing strategies: A review of extant data-driven research39
Online and offline retailing: What we know and directions for future research39
Automated Product Recommendations with Preference-Based Explanations38
Insight is power: Understanding the terms of the consumer-firm data exchange37
Counterfeiters in Online Marketplaces: Stealing Your Sales or Sharing Your Costs34
Retailer Marketing Communications in the Digital Age: Getting the Right Message to the Right Shopper at the Right Time32
Data Privacy in Retail: Navigating Tensions and Directing Future Research32
The Role of Hedonic and Utilitarian Motives on the Effectiveness of Partitioned Pricing31
Shape Matters: Package Shape Informs Brand Status Categorization and Brand Choice31
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