Journal of Retailing

Papers
(The H4-Index of Journal of Retailing is 28. The table below lists those papers that are above that threshold based on CrossRef citation counts [max. 250 papers]. The publications cover those that have been published in the past four years, i.e., from 2021-05-01 to 2025-05-01.)
ArticleCitations
The Cosmopolitan Servicescape201
Making AI work in retail: The vital role of human interaction198
FM ii: Copyright/ ID Statement119
Decoding consumer resistance to near-expired products: The role of social stereotyping91
Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters89
Should firms display the sale price using larger font?83
Can you smell the (virtual) roses? The influence of olfactory cues in virtual reality on immersion and positive brand responses82
“Sorry, the product you ordered is out of stock”: Effects of substitution policy in online grocery retailing73
The Impact of Mobile App Adoption on Cross-buying: The Moderating Roles of Product Category Characteristics and Adoption Timing61
Internationalization and digitalization: Their differing role on grocer and non-grocer retailer performance60
Executive Summaries56
FM ii: Copyright/ ID Statement46
Too assertive to recommend: The effect of assertive tone on referral behavior46
Usage complementarity vs. basket co-occurrence: Discount depth reliance in digitally personalized product recommendations42
The value of making producers personal40
Who owns the brand in the digital retailscape? Revisiting the power balance40
Friends or Enemies? The impact of partial competitor referral on consumer purchase39
FM ii: Copyright/ ID Statement39
Bargaining with algorithms: How consumers respond to offers proposed by algorithms versus humans37
From my standpoint: How visual perspective affects visual experiences35
Unlocking the Potential of Web Data for Retailing Research35
The enterprise activism risk model: How good intentions can jeopardize business success34
We Eat First with Our (Digital) Eyes: Enhancing Mental Simulation of Eating Experiences via Visual-Enabling Technologies32
Autonomous stores: How levels of in-store automation affect store patronage29
Showcasing the Diversity of the Journal of Retailing Publications and Celebrating the Davidson Award Winners28
Mind the gap: National brands’ sensitivity to price and line-length differentials at hard discounters versus conventional retailers28
On the Extendibility of Brands with Subordinate versus Basic Category Concepts28
FM ii: Copyright/ ID Statement28
0.02994704246521