Tourism Management

Article	Citations
The coronavirus pandemic – A critical discussion of a tourism research agenda	538
Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear’	428
Understanding and managing the threat of common method bias: Detection, prevention and control	297
Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors’ intentions to use social robots	268
The effects of natural disasters on international tourism: A global analysis	215
Destination image and tourist behavioural intentions: A meta-analysis	209
Metaverse as a disruptive technology revolutionising tourism management and marketing	178
Stakeholder collaboration as a major factor for sustainable ecotourism development in developing countries	152
Why do people share their travel experiences on social media?	152
Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda	149
Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience	144
Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management	141
Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19	141
Green HRM, environmental awareness and green behaviors: The moderating role of servant leadership	129
Prospective tourist preferences for sustainable tourism development in Small Island Developing States	125
Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism	124
Virtual reality and mixed reality for second chance tourism	123
Motivation and satisfaction of Chinese and U.S. tourists in restaurants: A cross-cultural text mining of online reviews	123
Too afraid to Travel? Development of a Pandemic (COVID-19) Anxiety Travel Scale (PATS)	118
Blockchain technology framework: Current and future perspectives for the tourism industry	118
Travel decision determinants during and after COVID-19: The role of tourist trust, travel constraints, and attitudinal factors	114
COVID19: Holiday intentions during a pandemic	111
Check-in at the Robo-desk: Effects of automated social presence on social cognition and service implications	105
Spatial spillovers of agglomeration economies and productivity in the tourism industry: The case of the UK	102
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic	101

The influence of high-speed rail on ice–snow tourism in northeastern China	99
Tourism specialization, economic growth, human development and transition economies: The case of Poland	99
The impact of hotel CSR for strategic philanthropy on booking behavior and hotel performance during the COVID-19 pandemic	94
On the empirical relationship between tourism and economic growth	92
Value co-creation in sustainable tourism: A service-dominant logic approach	91
How servant leadership and self-efficacy interact to affect service quality in the hospitality industry: A polynomial regression with response surface analysis	90
Could virtual reality effectively market slow travel in a heritage destination?	86
Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America	86
Reducing the plate waste of families at hotel buffets – A quasi-experimental field study	86
A machine learning approach to cluster destination image on Instagram	85
Service robots or human staff: How social crowding shapes tourist preferences	84
Improving text summarization of online hotel reviews with review helpfulness and sentiment	81
Dealing with pandemics: An investigation of the effects of COVID-19 on customers’ evaluations of hospitality services	80
Review of tourism forecasting research with internet data	80
Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective	80
The COVID-19 pandemic: The mitigating role of government and hotel support of hotel employees in Egypt	79
How to survive a pandemic: The corporate resiliency of travel and leisure companies to the COVID-19 outbreak	79
Coloring the destination: The role of color psychology on Instagram	75
Investigating tourist destination choice: Effect of destination image from social network members	74
Forecasting Chinese cruise tourism demand with big data: An optimized machine learning approach	74
Financial distress in the hospitality industry during the Covid-19 disaster	73
Digital free tourism – An exploratory study of tourist motivations	72
Tourists’ digital footprint: The spatial patterns of tourist flows in Qingdao, China	72
Airbnb 2.0: Is it a sharing economy platform or a lodging corporation?	69
Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers	68
Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options	68
Image, satisfaction, destination and product post-visit behaviours: How do they relate in emerging destinations?	65
From measurement scale to sentiment scale: Examining the effect of sensory experiences on online review rating behavior	64
Service robots: Applying social exchange theory to better understand human–robot interactions	64
#ILoveLondon: An exploration of the declaration of love towards a destination on Instagram	64
Linking the online destination brand experience and brand credibility with tourists’ behavioral intentions toward a destination	63
Would you really recommend it? Antecedents of word-of-mouth in medical tourism	63
Using deep learning and visual analytics to explore hotel reviews and responses	63
The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability	62
The effects of Airbnb on hotel performance: Evidence from cities beyond the United States	61
Antecedents and outcomes of emotional labour in hospitality and tourism: A meta-analysis	60
Virtual wine tours and wine tasting: The influence of offline and online embodiment integration on wine purchase decisions	60
Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry	59
How virtual reality influences travel intentions: The role of mental imagery and happiness forecasting	58
Effectiveness of message framing in changing COVID-19 vaccination intentions: Moderating role of travel desire	57
A thematic analysis of crisis management in tourism: A theoretical perspective	57
Using the Health Belief Model to examine travelers’ willingness to vaccinate and support for vaccination requirements prior to travel	56
An online reviews-driven method for the prioritization of improvements in hotel services	56
The elusive impact of pro-environmental intention on holiday on pro-environmental behaviour at home	56
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors	56
Effects of perceived constraints and negotiation on learned helplessness: A study of Chinese senior outbound tourists	55
Virtual reality tourism experiences: Addiction and isolation	55
Leader humility, team humility and employee creative performance: The moderating roles of task dependence and competitive climate	53
The effect of destination employee service quality on tourist environmentally responsible behavior: A moderated mediation model incorporating environmental commitment, destination social responsibilit	52
Are small travel agencies ready for digital marketing? Views of travel agency managers	52

The lone digital tourism entrepreneur: Knowledge acquisition and collaborative transfer	51
Dialectical emotions in a dark heritage site: A study at the Auschwitz Death Camp	50
Wellness tourism and spatial stigma: A case study of Bama, China	49
Managing tourism emissions through optimizing the tourism demand mix: Concept and analysis	48
Reaching audiences through travel vlogs: The perspective of involvement	48
Visualizing theme park visitors’ emotions using social media analytics and geospatial analytics	48
Exploring the relationship between government and destination competitiveness: The TALC model perspective	48
Momentary well-being matters: Daily fluctuations in hotel employees’ turnover intention	47
Automated topic modeling of tourist reviews: Does the Anna Karenina principle apply?	47
A model of tourism advertising effects	47
Travel inspiration in tourist decision making	47
Gamification in OTA platforms: A mixed-methods research involving online shopping carnival	46
A study of the tourism industry's cash-driven resilience capabilities for responding to the COVID-19 shock	45
Instagram travel influencers in #quarantine: Communicative practices and roles during COVID-19	45
Air-travelers' concerns emerging from online comments during the COVID-19 outbreak	44
Characterizing destination networks through mobility traces of international tourists — A case study using a nationwide mobile positioning dataset	43
Tourism demand forecasting using tourist-generated online review data	43
Applying the resilience principles for sustainable ecotourism development: A case study of the Nakdong Estuary, South Korea	42
Hierarchical pattern recognition for tourism demand forecasting	42
Tourism as a dementia treatment based on positive psychology	41
The Camping Climate Index (CCI): The development, validation, and application of a camping-sector tourism climate index	41
Stars vs lemons. Survival analysis of peer-to peer marketplaces: the case of Airbnb	41
A review of tourism and climate change mitigation: The scales, scopes, stakeholders and strategies of carbon management	41
Determinants of climate change disclosure practices of global hotel companies: Application of institutional and stakeholder theories	40
Investigating the effects of offline and online social capital on tourism SME performance: A mixed-methods study of New Zealand entrepreneurs	40
Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications	40
A framework for quantitative analysis and differentiated marketing of tourism destination image based on visual content of photos	40
Impact of distance on the arrivals, behaviours and attitudes of international tourists in Hong Kong: A longitudinal approach	40
Change or perish: Examining the role of human capital and dynamic marketing capabilities in the hospitality sector	39
Learning patterns of tourist movement and photography from geotagged photos at archaeological heritage sites in Cuzco, Peru	39
Navigating through the complex transport system: A heuristic approach for city tourism recommendation	39
Exploring the influence of tourists’ happiness on revisit intention in the context of Traditional Chinese Medicine cultural tourism	39
Sustainable development of industrial heritage tourism – A case study of the Industrial Monuments Route in Poland	38
Three generations on a holiday: Exploring the influence of Neo-Confucian values on Korean Multigenerational Family vacation decision making	38
Social distancing, trust and post-COVID-19 recovery	38
Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong	38
A meta-analysis of antecedents of pro-environmental behavioral intention of tourists and hospitality consumers	37
Helpful or harmful? A double-edged sword of emoticons in online review helpfulness	37
Reviving employees’ essence of hospitality through spiritual wellbeing, spiritual leadership, and emotional intelligence	37
Memory and forgetfulness in tourism crisis research	37
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case	36
Assessing the moderating effect of COVID-19 on intention to use smartphones on the tourist shopping journey	36
Social big data informs spatially explicit management options for national parks with high tourism pressures	36
Restaurant survival prediction using customer-generated content: An aspect-based sentiment analysis of online reviews	36
How do destination negative events trigger tourists’ perceived betrayal and boycott? The moderating role of relationship quality	36
Are socially responsible firms in the U.S. tourism and hospitality industry better off during COVID-19?	35
Improving sustainability in the tourism industry through blockchain technology: Challenges and opportunities	35
Traveler preferences from online reviews: Role of travel goals, class and culture	35
Celebrity endorsements in destination marketing: A three country investigation	35
Impact of the COVID-19 pandemic on travel behavior: A case study of domestic inbound travelers in Jeju, Korea	35
Overcoming information asymmetry in tourism carbon management: The application of a new reporting architecture to Aotearoa New Zealand	35
Women entrepreneurship orientation, networks and firm performance in the tourism industry in resource-scarce contexts	35
The appeal of sustainability in luxury hospitality: An investigation on the role of perceived integrity	35
Understanding residents’ attitudes towards tourists: Connecting stereotypes, emotions and behaviours	34
Exploring tourists’ stress and coping strategies in leisure travel	34
Beyond fragmentary: A proposed measure for travel vaccination concerns	34
Interactive effects of message framing and information content on carbon offsetting behaviors	34
Females' perspectives on tourism's impact and their employment in the sector: The case of Petra, Jordan.	33
Guanxi influences on women intrapreneurship	33
Three decades of tourism scholarship: Gender, collaboration and research methods	33
Is a picture worth a thousand words? Understanding the role of review photo sentiment and text-photo sentiment disparity using deep learning algorithms	33
Investigating the whole picture: Comparing the effects of Airbnb supply and hotel supply on hotel performance across the United States	32
Cultural and non-cultural tourism: Evidence from Italian experience	32
Traveling with pets: Constraints, negotiation, and learned helplessness	32
Avoiding panic during pandemics: COVID-19 and tourism-related businesses	32
“Sensing” the destination: Development of the destination sensescape index	32
Are ESG-committed hotels financially resilient to the COVID-19 pandemic? An autoregressive jump intensity trend model	31
Community citizenship behavior in rural tourism destinations: Scale development and validation	31
Digital business model configurations in the travel industry	31
The impact of time pressure on impulsive buying: The moderating role of consumption type	31
Which types of product attributes lead to aviation voluntary carbon offsetting among air passengers?	31
Investigating the double-edged sword effect of AI awareness on employee's service innovative behavior	31
Developing disaster resilience: A processual and reflective approach	30
Determinants of Airbnb prices in European cities: A spatial econometrics approach	30
Examining the change in wellbeing following a holiday	30
Experiencing culture in attractions, events and tour settings	30
Eliciting positive emotion through strategic responses to COVID-19 crisis: Evidence from the tourism sector	30
Mental health key to tourism infrastructure in China's new megapark	30
An exploration of actor-network theory and social affordance for the development of a tourist attraction: A case study of a Jimmy-related theme park, Taiwan	29
What motivates visitors to participate in a gamified trip? A player typology using Q methodology	29

From interaction to relationship: Rethinking parasocial phenomena in travel live streaming	29
Does sustainability index matter to the hospitality industry?	29
Differences between the formation of tourism purchase intention and the formation of actual behavior: A meta-analytic review	29
Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research	29
Evolution of hoteliers’ organizational crisis communication in the time of mega disruption	29
The asset-light business model and firm performance in complex and dynamic environments: The dynamic capabilities view	28
How much is too much? Estimating tourism carrying capacity in urban context using sentiment analysis	28
An empirical modeling of transformation process through trip experiences	28
How and when servant leadership promotes service innovation: A moderated mediation model	28
Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy	28
Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs	28